***** ******* **** *** ****

Woodland Hills CA ***67

CLAUDIA SALAZAR

Phone 818-***-****

E-mail adzdtv@r.postjobfree.com

Education

**** - ****

B.A. Psychology

Cal State Northridge

Northridge, CA

2001 - 2004

AA General Ed

College of the Canyons

Valencia, CA

1997 - 2001

Granada Hills High School Granada Hills, CA

Relevant Experiences Sales/Customer Relations: Developed loyal customer base, increasing

department sales volume through personal attention to customer. Demonstrated merchandise. Advised customer, balancing personal style, and current fashion trends. As a team leader handled difficult customers with patience and sensitivity. Utilized "suggestive selling" techniques leading to effective closing.

Software Applications: Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Internet Explorer and E-mail.

Work Experience

Bloomingdales

Tom Ford Beauty Advisor/Sales

Great Customer Service. Excellent client base. Has achieved great beauty events client got to enjoy the full experience of Tom Ford fragrances/beauty. Has professionally resolved any concerned and given great service and received good feedback. Has had double digit increases.

Bloomingdales

Giorgio Armani Beauty Advisor/Sales

Great Customer Service. Build lasting relationships with clients by contacting them to follow up on purchases, suggest new products, and invite them to upcoming events. Conducted professional makeovers for all sorts of events for clients. Achieved successful beauty events. Resolved customer issues and answered questions to ensure a positive customer experience.

Nordstrom

Business Manager/Beauty Advisor

Great Customer Service. Managed different Cosmetic lines including, Kate Somerville and NARS cosmetics. Worked as a beauty advisor at Smashbox and Shu Uevura cosmetics. Achieved a successful PA event for NARS Cosmetics. Had double digit increases and successful events.

Express limited Brands

Sales

Customer Service, maintained store appearance, solicit customers to open account with store, handling register for purchases, returns/exchanges, and payments. Worked back stock as well. Was in charge of opening and back stocking merchandise, censoring it, and putting in on the floor as well. Did floor sets as well which required product knowledge and creativity.

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