Ashley Taylor

Experienced in customer and direct service

Lexington, KY 40513

adzdrh@r.postjobfree.com

+1-859-***-****

Offering 10+ years of customer and direct service in varied work settings. Demonstrated excellence in communication with the ability to adapt to all audiences. Well versed in team dynamics with dependability to work within a team and on independent assignment. Demonstrated skills in deescalation in varied work roles and settings. Practiced skills of assessment needed to provide training needs and build better teams.

Work Experience

Cashier

Goodwill Industries - Lexington-Fayette, KY

Present

Responsible with money handling

Maintaining balance with cash drawer

Maintaining clothing and non clothing items

Keep store and areas nice clean and neat

Medical Receptionist

Dermatology Associates - Lexington, KY

February 2022 to June 2022

Registered Patients including Demographics HIPPA policy, and consent to treat Collected Copays and payments

Scheduled appointments and Consultations

Cashier

Goodwill Industries - Lexington, KY

October 2021 to February 2022

• Opened and closed store

• Answered customers' questions

• Assisted customers in finding items

• Resolved customer complaints

• Assisted customers with returns and exchanges

• Worked the cash register

• Counted out cash drawers

• Stocked shelves

Food Service Associate

Brick Oven Pizzeria - Lexington, KY

March 2018 to January 2019

• Answered phones and responded in a fast paced environment

• provided excellent costumer service and demonstrated strong communication skills

• Prepped and cooked in a fast paced environment

• Performed closing duties on a regularly basis

• Followed all food handling and safety guidelines Food Service Associate

Smithtown Seafood - Lexington, KY

July 2017 to March 2018

• Handled transaction at point of sale with confidence and accuracy

• prepared food for daily exposition in a seafood/ fresh market

• Demonstrated excellent communication skills and business knowledge with utilizing upselling techniques

• Performed closing duties as required on a routine basis Medical Receptionist

Women's Care Center - Lexington, KY

September 2009 to May 2014

• Provided excellent direct service in a health care facility 50 - 75 people on a daily basis

• Performed phone duties answering multi line systems and responding to patient needs

• Performed scheduling duties utilizing internal software

• Followed all HIPPA guidelines

Food Service Associate Trainer

Panera Bread - Lexington, KY

December 2005 to August 2009

• Performed opening duties in fast paced newly franchised food service environment

• Piloted drive thru in food services yielded successful results

• Provided training and instruction to all new employees on a regular basis

• Demonstrated strong needs assessment skills in order to provide and meet individualized training needs

• Demonstrated excellent work ethic exhibited by multiple awards and representation at regional functions

Education

Bachelor of Arts in Mass Communications

Morehead State University - Morehead, KY

August 1999 to May 2003

High school diploma

West Jessamine High School - Nicholasville, KY

August 1992 to May 1999

Skills

• Marketing

• Restaurant experience

• Food service

• Microsoft Office

• Medical office experience

• Computer skills

• Cooking

• EMR systems

• Writing skills

• Serving

• Administrative experience

• Human resources

• Management

• Medical billing

• Microsoft Powerpoint

• Fast Food

• Customer Service

• Team Member

• Medical receptionist

• Front desk

• Medical records

• Multi-line phone systems (10+ years)

• Medical scheduling

• Office experience

• Typing

• Organizational skills

• Phone etiquette

• Clerical experience

• Time management

• Computer literacy

Certifications and Licenses

Work Ready Certificate

Present

Successfully completed the following workshops: Dependability, Attitude, Self Presentation, Conflict resolution, Team Building, and Safety

Virtual Rise

Present

Achievement in Soft Skills Academy, Advancing Cities Financial Coaching, & Apprisen's Financial Literacy

Additional Information

• References

1. Susan Flowers Goodwill Job Coach Ph# 859-***-**** 2. Lynn Dohner Director of Rise Ph# 859-***-****

3. Dr. Blake Bradley Physician Ph# 859-***-****

Contact this candidate