Robert Cross **** Wellcroft Lane
Indianapolis, IN 46236
Mobile: 317-***-****
E-mail: adzdr5@r.postjobfree.com
WORK EXPERIENCE
Account Executive
March 2015 – April 2023 Netech/Presidio Carmel, IN
Manage accounts in all vertical markets to increase sales of electronic access control systems (Lenel, Open Options, RS2, Avigilon), video surveillance systems (Milestone, Avigilon, OnSSI, Exacq, Axis, Arecont, Sony, Samsung, etc), visitor management systems (Easy Lobby, Right Crowd), and other ancillary security systems
Perform site surveys, design systems, prepare quotations, prospect for new accounts, develop positive, loyal relationships with new and existing accounts, resulting in increased revenue at the highest possible margins
Network and collaborate with other contractors to grow sales Senior Security Consultant
December, 2014 – March, 2015 OnGuard Security Solutions Indianapolis, IN
Prospect and follow up on leads to generate security system sales in the light commercial arena. Systems include access control, video surveillance, intrusion, and other ancillary security products.
Prospect and follow up on leads to generate residential security sales. Consultant
October, 2014 – March, 2015 Image Streaming Solutions, LLC Indianapolis, IN
Provide overall and local industry knowledge and advice with a cloud services and video surveillance start up.
Assist with development of processes, documents, sales, and all other company activities.
Function as dealer development manager to prospect for, develop, and manage the dealer network. Security Sales Engineer
November, 2012 – April, 2014 Fairchild Communications Indianapolis, IN
Using a consultative, relational approach, manage all security accounts to increase sales of electronic access control systems (Kantech, Software House, Hirsch), video surveillance systems (Exacq, dvTel, American Dynamics, OnSSI, Bosch, Kalatel, Acti, Axis, Arecont, Panasonic, Pelco, Samsung, Sony, etc), and other associated systems such as intercoms, perimeter detection, electronic asset managers, etc.
Discover, develop and establish positive relationship with new accounts to result in increased sales.
Work with Architects & Engineers, as well as electrical contractors and other integrators to grow sales
Conduct meetings and presentations of our solutions to multiple levels at end-user organizations Sales Manager/Representative – Indiana
October, 2009 – November, 2012 Vigilcorp, LLC Indianapolis, IN
Manage accounts in all vertical markets to increase sales of electronic access control systems (RS2, DSX, Hirsch), video surveillance systems (Exacq, OnSSI, Bosch, Kalatel, Acti, Axis, Arecont, Panasonic, Pelco, Sony, etc), and asset management systems (Key Systems, Morse Watchman)
Reach new accounts, develop positive relationships with them, resulting in new sales
Network and collaborate with other contractors to grow sales
Conduct meetings and presentations of our solutions to multiple levels at end-user organizations Owner – Indianapolis (N/A)
July, 2007 – May, 2008 Chem-Dry at the Crossroads Indianapolis, IN
Responsible for start-up and setting up all aspects of Chem-Dry Carpet Cleaning business, including operations, marketing, advertising, sales, quality, and customer service Robert Cross
9921 Wellcroft Lane
Indianapolis, IN 46236
Mobile: 317-***-****
E-mail: adzdr5@r.postjobfree.com
Account Manager - Indianapolis
May, 2006 – October, 2009 Mulhaupt’s, Inc. Lafayette, IN
Establish Mulhaupt’s presence as a provider of electronic access control and video surveillance in the greater Indianapolis area
Develop and maintain positive relationships with end-users and contractors to increase aftermarket sales of commercial doors, frames, and hardware, increasing market share while maintaining adequate profit margins
Using a consultative sales approach, act as a consultant with system integrators, contractors, and architects to ensure proper application of mechanical, electro-mechanical, access control, and video surveillance products Territory Manager - Northern Indiana/Southeast Michigan September, 2001 – April 2006 Stanley Security Solutions/Best Access Systems Indianapolis, IN
Manage existing end-user accounts in territory to increase sales of mechanical, electro-mechanical, electronic access control, and asset management products
Reach new accounts, develop positive relationships with them, resulting in new sales in a saturated territory
Conduct meetings, presentations, and training sessions to multiple levels at end-user organizations
Perform customer training as needed
Product Support Manager
1992 – 2001 Best Access Systems Indianapolis, IN
Manage mechanical, electronic, and software product support areas including administration of product warranty and labor reimbursement program, managing eight applications engineers and one specialist
Communicate verbally and in writing to internal and external customers concerning product and policy issues
Gather and analyze data concerning product sales and performance
Travel to domestic customers as needed to assess and resolve problems, and provide corporate presence
Manage SWAT program to provide custom product modifications, meeting specific customer needs at required profit margins
Participate and collaborate regularly as team member in corporate projects EDUCATION
Indiana University
Kelley School of Business
Bachelor of Science in Business, with High Distinction
Management/Human Resource Management
May, 2001 3.73 GPA (while in school time and working full time) TRAINING
Trained in several security systems, including Lenel, RS2, Open Options, Avigilon, Hirsch/Identiv, Milestone, Avigilon, OnSSI, and Exacq
SKILLS AND ABILITIES
Self-motivated worker with a high level of ethics and integrity Excellent verbal skills with the ability to speak in public as well as proficiency in technical and business writing Excellent at leading or working in a team setting to resolve complex issues Experienced in managing a multi-state territory