Shreveport, LA ***** 318-***-**** adzdqi@r.postjobfree.com WWW: Bold Profile

ROBERT JOHNSON

I have lived in Shreveport my entire life. Have worked retail sales, service tech rep., and was an assembler of any and all products in 4 states, assembling all products sold at major retailer's, for 5.5 years. Can operate forklifts, and drive any and all trucks, that do not require a cdl. I have references, if needed.

PROFESSIONAL

SUMMARY

SKILLS Customer Data

Confidentiality

●

● Call Documentation

● External Audits

● Needs Assessment

● Reading Comprehension

Courteous with Strong

Service Mindset

●

Understanding Customer

Needs

●

● Estimating Repair Cost

AUTOMOTIVE SERVICE WRITER 05/2021 to 12/2022

Walmart, Shreveport, LA

WORK HISTORY

Greeted and registered customers requiring service and directed automobiles to service garage.

●

Accurately diagnosed and recorded service needs on work orders and provided details to technicians.

●

● Answered service department phone and responded promptly to questions and messages.

● Verified warranty plans and coverage and uncovered hidden warranties. Louisiana Tech University, Ruston, LA

Bachelor of Science, General Studies/ Economics, 05/1987 EDUCATION

I read mainly fiction, about a book or more a month. Have been bicycling regularly for 25 years for exercising to keep in shape. I do alot of reading on the internet of various subjects, to keep informed, and to learn new information, trying to keep up with the modern world. READING,

BICYCLING, AND

RESEARCHING ON

THE INTERNET

Contact this candidate