MS MARIBEL SORIANO

adzdq7@r.postjobfree.com H: 951-***-**** C: 951-***-****

Loma Linda, Ca 92354

PROFESSIONAL

SUMMARY

Results-driven professional with a proven track record in loan processing and underwriting. Strong leadership and management skills with a focus on team success and operational efficiency. Excellent communicator and decision-maker with a proactive nature. Experienced in overseeing high-volume loan processing operations, ensuring compliance with regulations, and delivering exceptional customer service. Skilled in problem- solving, strategic planning, and fostering collaborative relationships. SKILLS Leadership and Team

Management

Operations Management

Process Improvement

Risk Assessment and

Underwriting

Financial Analysis and

Document Review

Compliance with Lending

Regulations

Customer Service and

Relationship Management

Communication and

Negotiation

Problem-solving and Decision-

making

Attention to Detail and

Accuracy

WORK HISTORY Loan Processing Manager Businessolver - Remote 08/2022 - CURRENT Oversaw and managed the loan processing team, ensuring efficient workflow, adherence to lending guidelines, and timely completion of tasks.

Implemented process improvements to streamline loan processing procedures, resulting in increased productivity and reduced turnaround time.

Provided leadership and guidance to team members, conducting performance evaluations, and identifying opportunities for skill development and training.

Collaborated with cross-functional teams, including loan officers and underwriters, to foster strong working relationships and ensure smooth operations.

Monitored compliance with regulatory requirements and company policies, implementing corrective actions as needed. Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans. Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action. Mortgage Loan Processor Wells Fargo & Company - 09/2016 - 05/2023 San Bernardino, CA

Collaborated with loan officers to provide timely and accurate service for clients throughout the entire mortgage process, ensuring all underwriting conditions were met.

Reviewed and validated loan applications and closing documentation, ensuring adherence to established lending standards and regulatory requirements.

Conducted financial analysis, evaluating credit histories, personal references, and employment backgrounds to assess risk and make informed underwriting decisions.

Coordinated loan closing process with attorneys, title companies, and government clerks, ensuring all necessary documentation was in order for timely and successful closings.

Trained and mentored new employees on loan processing procedures, underwriting guidelines, and compliance regulations. Assistant Manager Farmerboys - Loma Linda, CA 12/2010 - 06/2013 Managed day-to-day operations, overseeing a team of employees and ensuring high-quality customer service.

Helped with planning schedules and delegating assignments to meet coverage and service demands.

Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.

Developed and enforced policies and procedures to increase team productivity, enhance operational efficiency, and improve customer satisfaction.

Conducted staff meetings to motivate employees, address concerns, and plan improvements.

Monitored inventory levels, forecasted future needs, and implemented strategies to optimize stock levels and minimize waste. Collaborated with the management team to implement marketing initiatives and drive business growth.

EDUCATION San Bernardino Valley College, San Bernardino, CA No Degree: Business Management

Redlands High School, Redlands, CA 06/2006

High School Diploma

CERTIFICATIONS Certified: NLMS ID obtained.

LANGUAGES English

Native or Bilingual

Spanish

Native or Bilingual

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