Shaquita Dowlen

Property Management Secretary - Vanguard Properties

Cleveland, OH

adzdpw@r.postjobfree.com

+1-440-***-****

A career focused on exceptional customer care skills and administrative support activities through teamwork and my ability to find the right solution by using resources and exceptional clerical expertise skills. Work Experience

Accounts Payable

Remote - Solon, OH

February 2022 to Present

• Add bank feed transactions to the correct accounts on a daily basis

• Process invoices in a timely manner and maintain AR records. Receive and apply payments. Contact overdue accounts. Light collections.

• Verify vendor invoices and enter into Quickbooks accurately coding to the correct accounts. Maintain a system of approvals and backup records. Communicate with vendors regarding any AP discrepancies/questions.

• In cooperation with the sales department, research any outstanding customer trade spend invoices and process credit memos as needed.

• Various data entry activities via shared online

• Review and approve expense reports

Property Management Secretary

Vanguard Properties - Cleveland, OH

February 2014 to 2020

Provide Compassionate Customer Service to clients

• Answering phone/booking appointments daily

• Take complaints/work orders

• Type up memos, notices etc.

• Make phone calls to other companies regarding bills

• Showings from property to property to various amount of people daily

• Filing

• Computer work

Catastrophe Management Solution (Temporary Job for years on and off) Teacher Aide/Assistant

Solon Schools - Solon, OH

February 2018 to 2020

I worked with individual students according to their needs. I had to come up with individual lesson plans and transition them in and out of different classes . Assistant the teacher of the classroom if needed. Due to COVID I ended this position.

Supervisor/ Team Lead

Wind Pool - Hudson, OH

October 2012 to August 2013

Provide Compassionate Customer Service to clients

• Process claims and supplied clients with all required paperwork.

• Work with mortgage companies to retrieve payoff amounts and documents

• Obtain authority to pay insured

• Managed/taught groups of people for training

• Presentation skills

Shift Supervisor

CVS/Pharmacy - Cleveland, OH

October 2009 to December 2011

Receive orders and compile Master list for employees and labels

• Document Produce log, file invoices, etc.

• Process Truck Order information

• Managed employees/Pharmacy

• Loaded/unloaded trucks, scan into system

• Daily tasks list/stocking

Home Health Aide

Maxim Healthcare Services - Richmond, OH

May 2007 to June 2010

Assist clients with personal hygiene, exercise and housekeeping

• Prepare and serve meals, document activities, and provided motivation and a positive environment for clients Volunteer

Bryan Station Middle School (Lexington, KY)

• Worked with students on how to generate a resume

• Tutored students on future employment skills

• Demonstrated proper skills on how to achieve employment

• Coached AAU Girls basketball (Lexington, KY)

• Mentored a group of young ladies for an after school program Additional Information

Qualifications

• Customer service and support

• Communication skills

• Knowledge on technology, handling files, and management.

• Microsoft Word, Excel, CIC Software and Next Gen

• Computer skills, fax, calculator

• Motivated, quick learner, attention to detail and team player

Contact this candidate