ROBERT A. RICCOBENE

**** **** *** *** **** Harbor, FL 34683

727-***-**** adzdp0@r.postjobfree.com

INFORMATION TECHNOLOGY PROFESSIONAL

Results-oriented professional with an extensive history of successful accomplishments. Consistent implementation of complex undertakings that enhance operations and deliver a high-quality product on time and within budget. Strong leader with a record of building cohesive, cross-functional teams, providing the motivation and direction to meet and exceed goals. Superior communication, writing, and interpersonal skills resulting in productive relationships with employees, clients, partners, and vendors. Proven ability to define and implement successful strategic visions by adequately planning, funding, staffing and monitoring appropriate tactical initiatives.

CAREER SKILLS AND KNOWLEDGE

Information Technology

IT and Business Consulting

Client Development/Relations

Customer Service/Satisfaction Turnaround

Software Development Life Cycle/Implementation Conversion/Testing (Unit, Model Office (UAT), Regression)

Project and Program Management

Business Planning and Analysis

Schedule (Project Plan) Management

Portfolio Management

Resource Management

Staff Supervision

System Development Life Cycle

Budgeting

Production and Operations Support

Operations/Service/Quality Control

Facilitator/Leadership Skills

Staff Development/Productivity Growth

Team Building/Communications/Training

CAREER ACHIEVEMENTS

Over forty-four (44) years of varied and diversified experiences covering the entire spectrum of Information Technology from visioning and strategy to multi-year, multimillion dollar system integration undertakings involving millions of transactions, hundreds of people, and portfolios in the tens of billions of dollars as well as encompassing responsibility for Production and Operations Support.

Over thirty (32) years of experience in Insurance (Life, Annuity, Health, and Property & Casualty) and Financial Services. Diversified experience in IT Consulting for national and multi-national corporations. Key member in supporting recent Variable Annuity Products Guaranteed Premium Protection (GPP), Guaranteed Minimum Income Benefit (GMIB), Guaranteed Minimum Withdrawal Benefit (GMWB), Guaranteed Lifetime Withdrawal Benefit (GLWB) and Guaranteed Minimum Death Benefit Rider (GMDBR).

Support of multiple IT departments with professional and clerical employees, as well as consultants. Implementation and revision of departmental and project specific policies and procedures and establishment of clear standards and reporting mechanisms to insure optimal operations.

Exposure to an extensive array of successful communications experiences from interpersonal discussions to large group presentations. Audiences encompassed IT and Business individuals, Middle Management, Executive Management, Corporate committees, and representatives.

Over the course of my career, I have made a habit of exceeding expectations.

EXPERIENCE

RICCO SYSTEMS, INC. April 1989 – August 2019

President

DXC TECHNOLOGY August 2019 – July 2023

Professional Programmer Analyst

Technical Lead on the point in time conversion of Universal Life Insurance policies from an existing Admin System (VCS1/VTG1) to wmA. Independently heading the source side effort to create VTG1 Policy / Accounting / Change / Balancing / Archive Neutral Files and over ten (10) years of transaction history. This involves the full spectrum of activity including payments, withdrawals, surrenders, loans, lapse, reinstatement, and disability for over 200,000 policies. Analysis of source data (database scans), including meetings with the current users to obtain/calculate beginning values are the primary/daily responsibilities. This system was successfully converted on 8/17/2022.

Currently the Technical Lead of another Universal Life conversion (LCFS/ULS) to wmA. This involves the same responsibilities as stated above, with the added caveat of independently deciphering the source systems as supporting IT personnel does not exist. The challenge here is to locate as much history as possible to provide beginning values for a point in time conversion.

METLIFE April 2018 – August 2019

Senior Systems Consultant

As part of a team working on the conversion of Traditional Life Insurance policies from an Admin System (PMF) to wmA, heading the effort to bring over two (2) years of transaction history. This involves a plethora of data including payments, dividends, loans, non-forfeiture, lapse, reinstatement, disability, and vanishing premiums for over 700,000 policies. Analysis of source data, including meetings with the current users, and, coordination of programming that creates Premium, Dividend and Loan Accounting files are the primary responsibility.

OHIO NATIONAL LIFE June 2013 – March 2018

Consultant

Key member of the Annuity Initiative team (VANTAGE-ONE System version 15.0), which consisted of 100 defined projects which were prioritized for implementation from 2013 through 2018. Assisted in the redesign and implementation of the Rider Benefits Charging and Rider Value Calculation processes, the successes which have led to the approval and funding of new rider(s) sales and the extensive conversion of the existing rider(s) process. Played a major role in implementing Realtime Transactions (Valuation Inquiry) through a DTCC interface for a large Broker/Dealer adhering to DTCC/XML Schema standards. Also worked on a RPS to wmA conversion and Living Benefits Claim system (Reinsurance).

JACKSON NATIONAL LIFE December 2005 – December 2012

Senior Software Developer

Technical lead in charge of Annuity production support for the VANTAGE-ONE System (version 12.0). Responsible for establishing the protocol, incorporating both IT and Policy Services, in the process of creating, prioritizing and budgeting system defects/service requests and assigning resources to resolve those discrepancies. Played a major role in creating the process of automating a one day policy reissue procedure to minimize gain/loss. Assisted in the revamping of policy valuation, in both the administration update and downstream systems, in order to make it more efficient and to maintain the SLA (Service Level Agreement), which eventually led to removing it from the mainframe and onto UNIX.

JOHN HANCOCK May 2002 – December 2005

Senior Consultant

Technical lead in charge of Annuity production support for the VANTAGE-ONE System (versions 11.0 & 15.0). Trained an entry level IT Staff with the particulars of the software in order to support product enhancement. Designed a procedure to alleviate the creation of Annual Statements, delaying the process until the weekend for millions of policies in order to preserve the SLA (Service Level Agreement) and the associated monetary expense thereof. Assisted in the software transference during the corporate takeover by Manulife.

MERRILL LYNCH December 2001 - January 2002

Senior Consultant

Generated detailed technical specifications for a new Annuity product for the existing VANTAGE-ONE System (version 11.0).

PRUDENTIAL December 2000 - August 2001

Senior Consultant

Played a major role assisting with a Universal Life upgrade from VANTAGE-ONE 12.0 (VSAM Version) to 15.0 (DB2 Version). This included all client modifications and VANTAGE-ONE service packs. Responsibilities included code retrofit, development of conversion and compare programs (database and report) and troubleshooting the entire process.

JACKSON NATIONAL LIFE March 2000 - September 2000

Senior Software Architect

Implemented producer group modifications to the existing 14.0 VANTAGE-ONE DSS (Distribution Support System) Commission System. Responsibilities included all phases of software development from design, coding, testing (unit, system, regression) right through to implementation and support. This was done as a preliminary to a full-scale upgrade to release 15.0 scheduled later on in the year.

LIFE INSURANCE COMPANY of the SOUTHWEST January 1998 - May 2001

Senior Consultant

Played the primary role in implementing loan modifications to the existing 14.0 VANTAGE-ONE Qualified Annuity 403(b) System. Responsibilities included all phases of software development from design, coding, testing (unit, system, regression) right through to implementation and support. This was done to support a LifeComm/Landmark conversion and all new loan business. Multiple loan processing, variable loan interest, loan frequency/status change, PAC processing, loan capitalization, loan re-amortization and loan reconciliation were just a few of the new features added. Cash flow and valuation procedures were altered to support the changes. Also responsible to retrofit all loan modifications for the parent company, National Life of Vermont, to support new product development.

AEGON / WESTERN RESERVE LIFE (Now TRANSAMERICA) May 1996 - December 1997

Senior Consultant

As a integral member of a project team, assisted in a dynamic production environment following the conversion of a Life70 system to 14.0 VANTAGE-ONE . The products supported included Universal Life, Variable Universal Life, Annuity and Traditional Life contracts. Experience entailed the research and development of Guideline, Corridor, MEC and Lapse functionality. Responsibilities also included the generation of hundreds of database scans to verify the integrity of the conversion and to correct it via a file fix when necessary.

OUTPUT TECHNOLOGIES December 1995 - April 1996

Consultant

Provided daily support of a document / mail processing system. Responsibilities included design and implementation of system modifications that were defined primarily on a case-by-case (client-by-client) basis.

CIGNA March 1995 - April 1995

Consultant

Assisted in the enhancement of an existing, but small Universal Life product. Responsibilities included design and implementation of system modifications that were defined primarily on a support basis.

VANTAGE COMPUTER SYSTEMS (Now DXC TECHNOLOGY July 1991 - February 1995

Consultant

Provided support for the development of a new Unit Linked product, and, the enhancement of existing systems. Experience covered Traditional, Interest Sensitive Whole Life and Universal Life product legs. Responsibilities provided the opportunity to participate in the full spectrum of the software development life cycle, from technical design, to coding and testing, to running and debugging system test cycles, culminating with software installation at the client site.

SHAWMUT BANK September 1990 - July 1991

Consultant

Assisted with the design, coding, testing and implementation of an interface to a commercial loan software package (CLN), the purpose of which was to provide a daily picture of the bank's commercial loan liability.

CIGNA April 1989 - September 1990

Consultant

Provided production system support and development services for a centralized National System, which administered Healthplan (HMO) business. Worked extensively with Capitation, Funds Accounting, Flexcare, and Premium Billing systems. All work was performed in a DB2 environment.

C.W. Costello & Associates. February 1988 - April 1989

Consultant

UNIVERSITY of HARTFORD September 1988 - April 1989

Consultant

Developed a series of conversion programs for the new Alumni Development Donor System. These programs converted and stored data from a VAX 750 to an IBM 370. Responsibilities also included minor enhancements to the existing batch and on-line systems.

NORTHEAST UTILITIES February 1988 - September 1988

Consultant

Assisted in the development and implementation of a new Customer Information System. Additional responsibilities included batch and on-line enhancements to the Corporate Accounting, Plant Accounting and Purchasing Systems.

Robert A. Riccobene. November 1979 - February 1988

Employee

COLECO INDUSTRIES, INC. October 1985 - February 1988

Sr. Programmer Analyst

Initial primary responsibility was to support and enhance Sales Order processing and reporting. Responsibilities progressed into Accounts Receivable and Manufacturing applications. Major projects included Salesman Reporting, Document Tracking, Computer Assisted Releasing and End of Year processing.

GROLIER ENTERPRISES, INC. June 1981 - October 1985

Sr. Programmer

All business applications with an emphasis on mail order and marketing. Established my experience with user interface and on system design and enhancements. Major projects included Carrier Routing, Inventory Control, Continuity Shipping and Billing, Average Daily Balance and Revolving Mail Order.

R.T. VANDERBILT, INC. December 1980 - May 1981

Programmer

Worked involved mostly inventory and forecast reporting with some on-line data entry applications. Converted several RPG II programs to COBOL for greater flexibility.

PANAFAX CORP. November 1979 - December 1980

Operator/Programmer

Maintained both levels of responsibility while gaining valuable experience in Data Processing. Assisted in the programming and user documentation of a new Sales Order Installation system.

EDUCATION

GRUMMAN DATA SYSTEMS INSTITUTE January – July 1979

Computer Programming Degree (Graduated ‘with distinction’ in the upper 5% of the class).

HIGHLIGHTS:

Formal software development process – 44 years

Insurance/Financial Services industry – 32 years

Vantage-One software experience – 32 years

Wealth Management System (wmA) - 10 years

SKILL SET:

Mainframe: IBM (MVS), HONEYWELL, TEXAS INSTRUMENTS, DEC/VAX, PRIME

Environment: TSO, ISPF, SDSF, CMS, ROSCOE, MVS/JCL

Language: COBOL, COBOL II, MICRO FOCUS COBOL, CICS, SQL, RPG II,

EASYTRIEVE

Database: VSAM, DB2, IDMS, IMS, IDS, XML

File Management: FILE-AID, FILE MANAGER

File Utilities: IEBGENER, IDCAMS, SORT, SYNCSORT, DFSORT, ICETOOL

File Transmission: FTP, SFTP

Debugging Tool: INTERTEST, XPEDITER, PLATINUM, IBM DEBUG, FAULT ANALYZER

ABEND-AID

Source Management: PANVALET, CCF, LMF, ENDEVOR, CHANGEMAN

Problem Tracking: REMEDY, SYNERGY, JIRA

Adhoc: SHAREPOINT, CONFLUENCE

Methodology: CMM Level 3

PC: WINDOWS 95/98/2000/ME/XP/VISTA/WINDOWS 7/8/10/11, OUTLOOK,

WORD, EXCEL, ACCESS, POWERPOINT, VISIO, LOTUS NOTES

REFERENCES:

Furnished upon request.

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