Post Job Free

Resume

Sign in

Customer Service Administrative Assistant

Location:
Casa Grande, AZ
Posted:
August 31, 2023

Contact this candidate

Resume:

Casa Grande, AZ

Feb **** Current

Dawn Jewell

Professional Summary

Machine Operator/Rework Operator/Office Support Professional Records Management Data Entry Customer Service Versatile professional with 25+ years of success driving the delivery of outstanding customer service with focus on manufacturing operations (all facets), administrative, technical and direct support roles. Workflow management expert highly skilled at identifying and resolving process inefficiencies to support the achievement of high-reaching performance goals. Technically skilled with proficiency in 7+ years of production experience, ordering supplies and advancing to Quality Systems with focus on batch releases and a wide range of experience with equipment repair. Quality Systems Data Analysis & Documentation Records Maintenance & Reports Invoices & Financial Statements Client Relationship Management CPR & First Aid Administrative Operations Time & Work Management Team Leadership & Collaboration Inventory Management & Control Equipment Maintenance Safety Regulations & Compliance Skills

Manufacturing and distribution Machine operation

Parts inspection Shipment packaging

Customer relations Manufacturing support

Quality control

Experience

Lucid Motors

Utility Production Team Member

Onboarded, trained, developed and managed new staff members to bring teams up to speed on processes.

Maintained high productivity with clean and organized workstations. Notify supervisor of high cost parts trend which are scrapped on a daily and weekly basis and low-quality or defective products. Escalate to the Manager/Incoming Quality and Engineering level.

Contributed to team objectives, achieving quotas within stringent deadlines. Packaged finished products and prepared for shipment. Placed labels on exterior parts on scrapped or possible "supplier issue" products. Kept accurate production records, filling out logs and inspection reports within expected timeframes.

Implemented cost control initiatives to reduce waste. Oversaw inventory control processes in repair area. Built strong working relationships with staff and administrators. Planned, attended and participated in internal meetings and training sessions. Developed/operate MRB (Material Review Board) system exclusively for repair to 1425 N. Gilbert Ave., Casa Grande, Arizona 85122

adzdlr@r.postjobfree.com

520-***-****

Coolidge, AZ

Sep 2020 Feb 2021

Casa Grande, Arizona

Aug 2019 Sep 2020

Coolidge, AZ

Mar 2018 Aug 2019

include Heavy repair, Electrical repair, Paint repair and Body repair ARIZONA TRAINING PROGRAM

Habilitation Supervisor I

Provide activities and programming that encourage development of new skills and while maintaining present skills

Work with members/assist them in activities of daily living skills (bathing, toileting, etc.)

Performs housekeeping duties (e.g., dusting, mopping, disinfecting therapy equipment and wheelchairs)

Prepares, cooks, set up, and serve meals

Implements the member's Individual Support Plan, including behavior plan and therapeutic programs

Participates in scheduling team meetings and discussions to develop plans for the members

Completes incident reports and notifies the member's guardian of the incident Implement strategies, goals and objectives to improve the daily living skills Responsible for the daily operation of the home, delegation of work, assignment of duties, ensuring that staff are knowledgeable of implementing their responsibilities, and have the necessary resources and training to succeed Hire and train staff, provide staff supervision, handle conflicts HEXCEL CORPORATION

Web Recon Operator/Rework operator

Work in a team environment to reach consensus decisions within the guidelines and boundaries established by the company

Ensure that product meet customer specifications and expectations Basic working knowledge of computer data entry function Proficient in use of tape measure and ruler

Perform general production tasks

Ensure that products meet customer specifications and expectations Inspects product to meet the needs of customer specifications ARIZONA TRAINING PROGRAM

Lead Direct Care Professional

Provide activities and programming that encourage development of new skills and maintaining present skills

Work with members to teach or assist them in activities of daily living skills (bathing, toileting, etc.)

Performs some housekeeping duties

Prepares, cooks, sets up, and serve meals, as needed Implements the member's Individual Support Plan, including behavior support plan and therapeutic programs

Participates in scheduling team meetings and discussions to develop individual support plans for the members

Complete incident reports and notifies the member's guardian of the incident Implement strategies, goals and objectives to improve the lives and daily skills of the individual's needs.

Casa Grande, AZ

Jan 2011 Nov 2017

Williams, AZ

Jan 2010 Jan 2011

Flagstaff, AZ

Jan 2008 Jan 2010

Flagstaff, AZ

Jan 2008 Jan 2008

ABBOTT NUTRITION

Administrative Assistant / Machine Operator/Quality Control Achieve shared performance goals through the analysis and completion of work orders in a range of areas, including powder operations, processing, dryer, stick pack, and metal; exceeded all quality goals to date

Improve client satisfaction by conducting audits and quality inspections on a regular basis, enforcing strict compliance with internal policies, standard operating procedures, and governing regulations

Process invoices for payment, facilitate vendor communications, and ensure seamless operations through the expert management of supply inventories Assess team performance, identify opportunities for growth, and make recommendations to senior leadership in order to promote continuous improvement; commended for commitment to team-oriented success

Uses a variety of tools to adjust machines for quality performance Visually inspects cans/bottles for defects

Responsible for sterilizing, filling and sealing of Infant and Medical Nutritionals. Operate finishing equipment (depalletizer, labeler, case packer, capper, filling, etc.) Responsible for the accurate completion of the work orders and all documentation Effectively communicates within the department and plant with all levels of employees

Does PMs such as oil, grease and minor machine and process adjustments Responsible for maintaining, keeping accurate inventory and replenishing production materials for all operating lines

Completes general housekeeping and sanitation tasks Accountable for accurate documentation of work orders, production reports, etc Collect, inventory and distribute samples to appropriate vendor and label with expiration date.

SAFEWAY, INC

Department Manager / Customer Service Associate

Supervised the daily operations of the floral department and completed special projects as assigned by senior leadership, such as records management and performance reporting

Selected to cross-train in all departments, including customer service, in recognition of versatility and commitment to upholding standards of excellence. LATHAM'S COLLISION / FLAGSTAFF AUTO GLASS

Administrative Assistant

Fulfilled a multi-faceted role encompassing reception, customer service, calendar management, billing, and general clerical support within a fast-paced office Strengthened client relationships by resolving all inquiries in a prompt, professional manner, as well as by serving as a liaison to insurance representatives. Northern Arizona Dermatology

Front Desk Receptionist

Patient check-in/check-out, Scheduling and confirming appointments Collecting payments

Communicating with insurance companies.

Casa Grande, AZ

Jan 1999 Jan 2008

Coolidge, AZ

Jan 1989 Jan 1999

JEWELL GLASS & MIRROR, INC

Administrative Assistant / Technician

Instrumental to the development of a small business into a $1.2B enterprise ranked the No

1 small business for 7 consecutive years

Generated sales leads by building rapport with a diverse customer base in person, via telephone, and via email; encouraged referrals and maintained sensitive client data Demonstrated technical proficiency by conducting regular file maintenance, including account closures, updates, and audits, as well as by generating performance reports and financial statements.

ARIZONA TRAINING PROGRAM

Habilitation Technician II/III/Direct Care Professional Lead Assists individuals with developmental disabilities with basic care and hygiene Teach the individuals how to bathe, groom and dress with as much independence as possible

In the absence of the supervisor, works as lead or in-charge person; assists in on-site training of new employees and ensures reports are completed and submitted within the required timelines

Encourages and involves members with developmental disabilities in recreational activities available at home or in the community during their leisure time and ensure they become active and involved

Intervenes using least restrictive means at earliest moment using prevention and support or redirects member's behavior using his/her behavior building plan to help decrease the inappropriate behaviors of the member Page Two of Two

Communicates, reads, writes and follows directions Implements and writes Individual Support Plan (ISP) programs and strategies, collects and records data

Provides continuous active treatment to the members as well as knowledge of the members' abilities and needs

Leadership, problem solving, time and work management skills Transports members to their day or work programs, to medical appointments and activities in the community.



Contact this candidate