Customer Service Full Time
Resume:
Monique Garcia
Victorville, CA *****
adzdjt@r.postjobfree.com
To complete my Drug and alcohol Associate's degree and secure a position in a treatment facility. Strong problem-solver, who readily adapts to change, can work in a team environment and exceeds expectations. Experience with the world of rehabilitation through personal experience with recovery, volunteer work and now a full-time worker for over 5 years Work Experience
Residential Supervisor
The Hills Rehab - Los Angeles, CA
April 2019 to January 2023
I’ve started out at The Hills as a Residential Technician then I got promoted to Lead Technician and I am now the Residential Supervisor. My duties include
• Over seeing the Technicians Department
• Arrives to all and conducts shift change
• Facilitates assigned groups, meetings, activities per program schedule
• Reviews daily email logs, in email log binder.
• Complete Admission/Intakes paperwork with incoming client
• Coordinates individualized treatment with therapist relaying pertinent information to Clinical Director and Clinical Team
• Scheduling Technician shifts
• Provides all mandatory staff meetings and trainings
• Knowledge of fire drills and disaster plan policies and procedures
• Follows emergency procedures
• Schedules interviews for new hires
• Oversees staffs payroll / ADP workforce
• Communication with Addmissons’s and bed occupancy
• Schedules tors for potential clients
• Ensure all duties are met for each technician shift
• Conducts transportation for clients appointments
• Meets with CARF compliance Officer monthly
Group Facilitator/Technician
Socorro Cri-help Treatment - Los Angeles, CA
November 2018 to January 2019
• Guided clients to groups
• Intake/Discharge process
• One on ones with clients
• Facilitate groups: Relapse Prevention, Process Group and A 12step Book Study
• Urinalysis
• Monitor medication dispensary as well as taking clients vitals
• Sober living management
Driver
Socorro Cri-help Treatment - Los Angeles,CA
November 2018 to January 2019
• Drove clients to appointment (Dentist, Doctors etc.)
• NA/AA meetings
• Court
• Events
• DCFS appearance
Driver
Control contamination services 254 W. Cerritos Ave - Anaheim, CA 2016 to 2017
Control contamination services 254 W. Cerritos Ave
• Chemical hazardous clean up dangerous, toxic and hazardous substances, acids, toxic materials, liquids, and solids.
• Driver for a team
• Clean up training
References:
Elizabeth Paz Pricilla Wilson
Martina Ramos
Customer Service/Cashier
THE VONS COMPANIES INC. - Victorville, CA
March 2005 to April 2007
I started off as a bagger, then I got promoted to the bakery Department/Cashier Stocking, working as a team player, inventory, worked with money, and closing the department. Education
High school diploma/GED
March 2020 to Present
Associate of Arts degree in Psychology
Los Angeles City College - Los Angeles, CA
2017 to Present
Skills
• Meeting Facilitation
• Crisis Intervention
• Medication Administration
• Vital Signs
• Crisis Management
• Group Therapy
• Motivational Interviewing
• Banking
• Windows
• Fraud
• Debits & credits
Languages
• English/Spanish - Select
Certifications and Licenses
RADT Certified
March 2018 to Present
Alcohol and substance Counselor
Certificate
Medical Assistant
July 1993 to Present
Completed vocational school
Diploma
Additional Information
• CPR First Aid Certified
• Customer Service
• Management Skilled
• Communication
• Computer Skilled
• Cashier
• Payroll experience in ADP Workforce
Contact this candidate