Debra Hensley

** ******* ******* *****, ******** NC 28732

***/***-****

adzdix@r.postjobfree.com

Skills Summary

Accurate data entry skills with a proven WPM of 85-90, HR assisting, including employment screening, background checks, interviewing and recruitment, employee onboarding and training, Excel, computer skills, Internet, Microsoft Outlook, word processing, medical transcription, customer service, payment posting, billing, basic coding, medical terminology, telephone and basic office equipment.

EXPERIENCE

Genova Diagnostics 06/2022 to Present

Billing Agent Representative

Assist patients with billing issues concerning lab services provided, assist patients with online orders, process online payments and other administrative duties as necessary.

Anywhere Works 03/2021 to 05/2022

Assist callers for various accounts, taking voice messages and referring callers to appropriate company representatives as necessary.

Ciox Health 10/2020 to Present Managing and processing medical records requests from outside medical providers, attorneys and other covered entities.

MAHEC 4/2010 to 3/2018

Medical Transcriptionist/Medical Records Indexer

Responsible for transcription for faculty physicians, ancillary personnel and staff until the transcription department was phased out. I then worked as an indexer in Health Information Management using Allscripts.

Advanced Home Care 5/2009 to 3/2010

Customer Service Representative

Responsible for taking phone orders for durable medical equipment and provide exemplary service to customers and vendors. Some payment posting.

REFERENCES

Available upon request.