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Customer Service Representative

Location:
Philadelphia, PA
Posted:
August 31, 2023

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Resume:

Modesta

Rodriguez

Cashier-Assistant

Modesta Rodriguez

*** * ***** **

Philadelphia, PA 19120

267-***-****

adzdis@r.postjobfree.com

Professional Summary

Skills

Hardworking Customer Service Representative of 10 years working with SBM management. Trained in project and time management with extensive knowledge of CSR and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results.

-Money handling abilities

-Bilingual Spanish

Experience

SBM Management / CSR

AUGUST 2012 - MAY 2023, Lansdale, PA

-Provided language translation and customer service skills to clients in SBM management business sectors.

-Mixed, used, and properly stored hazardous chemical cleaners to reduce risks of injury or illness.

-Sanitized toilets, sinks, showers, kitchen surfaces, and other high-traffic home fixtures.

-Served in various offices, cafeterias, and educational settings and gained transferable skills to clean any environment to employers' complete satisfaction.

-Projected a friendly and positive image in interaction with employees and guests and built trusting and supportive relationships with other team members.

-Ordered and stocked cleaning supplies based on current workload and upcoming jobs.

-Emptied trashcans and transported waste to collection areas.

-Delivered quality customer service to address urgent needs and cleaning requests.

-Provided primary customer support to internal and external customers in a fast-paced environment.

-Regularly exceeded daily sales and product add-on quotas.

-Responded to customer requests for products, services, and company information.

Costco Wholesale / Cashier-Assistant

JUNE 2022 - PRESENT, North Wales, PA

-Assisted customers as a cashier and at self-checkout.

-Provided assistance at Member Services.

-Accomplish go-backs and other front-end responsibilities.

Education

Certifications

Alexis I. du Pont High School / High School Diploma

JUNE 2006, Wilmington, DE

Home Health Aide Nurse's Assistant.



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