Kimberli M. Nelson

PO Box ******

Coral Gables, FL 33114

Phone: 773-***-****

E-mail: adzdh4@r.postjobfree.com

PROFESSIONAL PROFILE

I have over 25 years in health informatics, training, build, design, project management and consulting. I have been successful collaborating with multiple constituencies including physicians, nurses, ancillary departments, administrators and senior leadership at physician offices, specialty groups and medical teaching institutions nationwide. I participated in implementations with Revenue Cycle (Prelude, Cadence and Resolute, Link, Research Billing and Tapestry) and Clinicals (Inpatient, Ambulatory, ASAP, HOD, Beacon, Research, Willow and Kaleidoscope) since 1996.

I received my Information Systems Project Management certification in 2002 from Northwestern University. I am a certified Project Management Professional (PMP) with a Master of Business Administration specializing in Health Informatics.

WORK EXPERIENCE

Hamilton Healthcare Systems, Dalton, GA

April 2023 – August 2023

Epic Beacon Consultant

Revised original build requirements to build NCCN to accommodate workflows specific to organization

Submitted recommendations to address build constraints and dependencies

Developed new project artifacts to document build issues

Built Standard of Care protocols based on NCCN guidelines

Developed standard order groups for all protocols with Nursing and Pharmacy

Facilitated weekly Validation Sessions with Clinical Operations

City of Hope

April 2021 – January 2023

Epic Ambulatory Beacon Research Consultant

Optimized and developed remediation plan for Oral Chemo Optimization protocols across disease groups

Remediated outstanding protocol incidents and service requests

Participated in meetings with Beacon and Epic Managed Services teams

Managed and resolved Ambulatory Beacon Nursing issues in RemedyCare application

Collaborated with Informatics team for build and amendments to Research/Standard of Care protocols

Provided end user support for Production Support and Upgrade

Trinity Healthcare

November 2020- April 2021

EpicCare Ambulatory Analyst

Designated resource for EpicCare Ambulatory issues for ExpressCare/Urgent Care, Internal Medicine, Specialty groups and Urgent Care

Resolve incidents and service requests submitted by clinical stakeholders via ServiceNow

Collaborate across Epic modules to review, identify build requirements and provide feedback for Nova Notes and System Updates

Collaborated workflows for Cardiology, Radiology and Transplant departments

Coordinate with business partners and Epic staff to remediate current build issues

Meet with business partners to prioritize future projects and enhancements

Participate in Validation Sessions for rolling go-lives in Wound Care and Urgent Care

Carle Foundation

Apr 2020 – Jul 2020

Epic Ambulatory Beacon/Willow Project Manager

Performed Project Manager and Analyst duties for a Community Connect implementation

Configured non-Oncology Therapy Plans for infusion center

Facilitated Clinical Operations, Validation Sessions and Status Meetings

Coordinated build with Cadence, Billing and Clinical Operations teams

Developed testing result reports and submitted corrective actions

Updated Orion tasks to track milestones throughout Phase I

Distributed Weekly Project Status to Project Leadership

University of Miami Health System

Oct 2018 – Jun 2020

Beacon Research Analyst

Developed COVID-19 Research Order Sets for immediate use

Facilitated Validation Sessions with Clinical Operations: Pharmacy, Nursing, Principal Investigator

Configured Inpatient and Outpatient Beacon protocols for Research patients

Developed custom Inpatient Toxicity Management Order Sets for studies

Responsible for updates, edits, data migration and study activation

Drafted Beacon Research Test Scripts for Upgrades or Enhancements

Provided Elbow Support to Beacon/Research users at Sylvester Cancer Center and satellite locations

Generated custom reports for Clinical Operations

Managed tickets submitted via ServiceNow for Research, Ambulatory, Inpatient or Beacon issues

Piedmont Healthcare, Atlanta, GA

Apr 2018- Oct 2019

Epic Ambulatory Consultant

•Provide remote Epic Ambulatory Production Support for, Walgreens Quick Care (with Piedmont Providers), Piedmont Ambulatory Clinics and ExpressCare/Urgent Care facilities throughout Northeast Georgia

•Resolve tickets, service/change request, routine maintenance, build possible), while client focused on building at acquired facilities

•Mapped LabCorp and Quest laboratory orders

•Verified Provider Access for new and retired (inactive) providers (InBaskets, SER, EMP)

•Generated SureScripts ID for new providers to support ePrescribing access

•Created Provider Pools and assigned new users

•Verified charges using the Charge Reconciliation Report

•Provided training and documentation to new users for escalated issues

•Supported go lives at two medical centers (Columbus and Athens) acquired by Piedmont and provided continuous Production Support to users at campuses in metropolitan Atlanta

Cleveland Clinic, Cleveland, OH

Jul 2017 – Dec 2017

Epic Ambulatory Inpatient Beacon/Willow Research Project Manager (Consultant)

•Completed outstanding standard of care protocols from Phase II of implementation

•Scheduled Weekly Status Meetings, Build Review, Validation and Pre-Planning Sessions

•Managed the transition of Research protocols to Beacon for actively enrolled pediatric patients

•Documented standard guidelines for Research build, validations and governance.

•Requested Research specific lab orders used for Online Roadmaps in Episode Report

•Coordinated testing with Laboratory team to implement future orders in Pediatric Research protocols

Eisenhower Medical Center, Palm Springs, CA

Jun 2017 – Jul 2017

Epic Ambulatory Beacon Consultant

•Built customized SmartSets, Order Sets and Therapy Plans by Hematology Oncology subspecialty

•Reviewed and tested laboratory component build names for medications, synopsis, treatment plans, therapy plans, and protocols, to resolve result mapping and order transmittal issues

•Communicated with Beaker and Orders team to customize Laboratory Preference List

•Collaborated with Beaker team to test/identify treatment plans that required revisions for orders dependent on Creatinine or Carboplatin results

Children’s Healthcare of Atlanta, Atlanta

Jan 2017 – Apr 2017

Epic Beacon Research Consultant

•Configured Hematology Oncology protocols for pediatric studies

•Interpreted Coverage Analysis and Pediatric protocols (including COGS) to develop billing calendars studies

•Collaborated with Research Monitors and Coordinators to resolve reported issues with study calendars

•Supported Research staff in clinic when protocols were released to PRD for clinic use

Cleveland Clinic, Weston, FL

Jun 2016 – Dec 2016

Epic Inpatient Beacon/Willow Project Manager

•Developed training curriculum for Certified Oncology Nurses to implement Epic Beacon treatment plans on Inpatient units

•Facilitated training and assisted physicians with converting Ambulatory treatment plans for Inpatient use

•Partnered with CCF Analyst regarding EpicCare security, Workflow Engine Rules, Treatment Plan Conversion in preparation for Beacon go-live

•Collaborated with Epic teams across the enterprise at Main Campus (Cleveland) – Beacon, Healthy Planet, Willow, Inpatient, HOD and Ambulatory

•Participated in build planning for Clinovations project, a solution designed within Epic to support Population Health and Hierarchical Condition Category (HCC) coding for Medicare patients with chronic diseases during Ambulatory encounters

•Developed Beacon Inpatient and Ambulatory test scripts for Beacon, Clinovations and Upgrade 2015 go live

•Provided support to end users during Upgrade 2015 in the following departments: Surgery/PACU, ICU, Interventional Radiology

•Optimized SmartTools for clinical departments (SmartText, SmartLinks and SmartLists)

Miami Children’s Health Systems, Miami, FL

Feb 2016 – May 2016

Cerner Revenue Cycle Liaison

•Acted as Project Liaison for MCH Cerner team, a joint venture hospital with Nueterra Capital and Nicklaus Children’s Health System

•Collaborated with Cerner Clinical Lead to develop workflows and procedure billing

•Developed SLAs with Nicklaus Children’s Hospital IT Support for neonatal patient transfer following delivery

•Drafted Risk Mitigation Plan for escalation to Executive Director and Chief Information Officer

•Coordinate Financial Report Migration to Discern Analytics II

•Developed communication regarding change management process, workflow integration and multiple surgical level billing

•Coordinated resolution of Registration, Scheduling, Patient Accounting and HIM issues

•Facilitated weekly Revenue Cycle Advisory Group meeting with MCHS and TMMC leadership

MD Anderson Cancer Center, Houston, TX

Jun 2015 – Dec 2015

Epic Beacon Research Consultant

•Utilized Velos eResearch Clinical Trial Management System to develop research protocols and study calendars for clinical research trials/studies coverage analysis

•Organized Standard of Care and Research charges in Beacon protocols

•Developed build components to expedite build with Medication and Procedure codes

•Collaborated with Beacon team to address billing charges prior to Clinical Research Finance approval

•Resolved build issues with Research team for Beacon/Ambulatory office visits

Lehigh Valley Health Network, Allentown, PA

Jun 2015 – December 2015

Provider Support Consultant

•Provided support to providers to ensure Epic adoption, customer satisfaction and preparation for go-live

•Facilitated training sessions in Advanced Level training courses and Personalization Labs

•Drafted user documentation (Beacon, Inpatient, OpTime) for Specialty departments and Personalization Labs

•Support the following clinical modules in Epic Inpatient, Ambulatory, OpTime, Beacon, Anesthesia

Banner Health (formerly University of Arizona Health Network), Tucson, AZ

Dec 2014 – May 2015

Epic Beacon Oncology Analyst (Consultant)

•Designated secondary support for Beacon issues following Beacon Ambulatory go-live

•Completed all outstanding Beacon issues related to Ambulatory and Beacon build prior to acquisition by Banner Health

•Resolved issues related to Redirection for Same Day Surgery for Pediatric patients receiving care at Pediatric Hematology Clinic

•Created build to optimize Bone Marrow Transplant workflow to reduce multiple referrals through Referral Administration

•Reconfigured System List for Pre- Admission Pediatric Patients

University of Miami Health System, Miami, FL

Apr 2014 – Aug 2014

Epic Ambulatory Beacon Analyst (Consultant)

•Participated in Adult/Pediatrics Protocol Validation Sessions with all Oncology sub-specialties

•Configured and revised Adult Beacon protocols across all disease classes following validation sessions

•Participated in Technical Dress Rehearsal (TDR) in Adult and Pediatric infusion centers

•Built Children Oncology Group (COGS) Pediatric Protocols

•Provided support to Beacon team for build integrated with Inpatient and Ambulatory

•Coordinated test scripts with ancillary systems i.e. Lab, Radiology, Blood Bank, etc.

•Drafted test scripts for Inpatient, Hospital Outpatient Department (HOD) and Ambulatory encounters

•Developed Outpatient Pediatrics and Adult Blood Transfusion Order Set

Wake Forest University, Winston-Salem, NC

Oct 2013 – Mar 2014

Epic Inpatient ICD-10 Consultant

•Developed customized reports via Reporting Workbench to identify Inpatient consults

•Combined project management and analyst role collaborating with Operations, Project Management Office and WakeOne Project Team to update the current ICD-9 build to ICD-10 compliant design

•Partnered with ICD-10 Transition Lead/DeLoitte Consultants to customize Precyse curriculum to meet the needs of physicians and clinical staff using EpicCare

•Provided Train-the-Trainer demonstrations to the WakeOne (Epic) Training Team of ICD-10 features and functionality (i.e. Diagnosis Calculator, Diagnosis Replacer, Problem List Calculator, etc)

•Developed documentation and delivered presentations to Nursing Advisory Committee to identify new features and functionality impacting Inpatient and Ambulatory Nursing staff

•Optimization to current features to improve ICD-10 documentation for Physicians Advisory Council approval

•Coordinate import of diagnoses groupers to satisfy quality measures for Joint Commission, Meaningful Use, PQRS, HEDIS and CMS

•Completed project weekly status reports identifying issues, risk and decisions needed for PMO meetings

•Participated in ICD-10 Workstream Meetings to identify changes in policy, workflow or project risks

•Complete outstanding build configurations identified in Affected Records Spreadsheet by Dec 31, 2013

•Drafted test scripts to support changes for Phase 1 (Clinical Go-Live) and Phase 2 (Dual Coding) Go-Lives

•Prepare and participate in Application Unit Testing and Integrated Testing for Clinical and Dual Coding Go-Lives

•Participated in testing for Clinical and Dual Coding Testing (Professional Billing and Hospital Billing)

•Provided support throughout Upgrade and ICD-10 go-live

St. Joseph’s Hospital Health Center, Syracuse, NY

Jul 2013 – Oct 2013

Epic Inpatient Consultant – Inpatient Orders Analyst

•Designated point of contact for recommendations and troubleshooting based on past clients and implementation

•Participated in Order Set development with Epic Application Coordinator and client project team

•Built customized Inpatient functionality not available in Foundations build, i.e., Order Sets, Facility Preference List, Best Practice Advisories, etc.

•Trained/mentored analysts in build configurations

•Collaborated with Beaker team to validate lab components from current Laboratory Information System (LIS)

•Resolved issues related to Phases of Care, Sensitive Orders (HIV) and Hospital Outpatient Departments (HOD)

VisionQuest Consulting, Inc., Atlanta, GA

Jan 2013 – Jul 2013

Health Informatics Consultant

•Assisted physician offices with post go-live issues and optimization

•Communicated with software vendors to address outstanding post go-live issues

•Developed workflow redesign for physician practices to improve efficiency

•Provided guidance and information related to ICD-10 and Meaningful Use Stage 1 requirements

Forrest General Hospital, Hattiesburg,MS

Jan 2013 – Feb 2013

Inpatient Analyst Consultant

•Validated build with Respiratory Therapy Director and Educator in daily meetings to address critical issues for Mar 2013 go-live

•Reviewed Reporting Workbench configuration with Respiratory Department to streamline reports

•Provided solutions related to reports to support Respiratory Therapy, EKG and Neurology workflows

•Reconfigured Documentation Flowsheets to capture $29M charges in Respiratory Therapy revenue

•Revised Preference Lists, Navigators and Profiles for Respiratory Therapy procedures and medications

•Redesigned Task Templates and Task Records to customize Respiratory Therapy Worklist for documentation of medications and over 100 procedures

•Developed SmartLists to support SmartTools documentation for physicians’ notes

•Tested and resolved Clinical Documentation, Orders and HOD issues during Enterprise Testing

Catholic Health Services Long Island, Melville, NY

Sep 2012 – Dec 2012

Epic Consultant- Inpatient Orders Analyst

•Modified Order Sets and Preference Lists in preparation for Inpatient 2010 go-lives, Dec 2012 and Mar 2013

•Mapped, tested and migrated laboratory orders from Identity to Epic

•Met regularly with other application analysts and IT on integration points across applications specifically Ambulatory, Radiant, Identity, Laboratory and McKesson Star

•Created Charge Capture Preference Lists in preparation for Ambulatory go-live

•Revised Respiratory Therapy flowsheet selection lists in preparation for Inpatient go-live

•Collaborated with Clinical Documentation team to resolve issues during go-live

•Confirmed Inpatient and Outpatient charges are interfaced from Epic to Star Billing System using Epic Identity

•Submitted Change Control Request and move from POC to TST and PRD environments using Data Courier

•Reviewed Order Transmittal and Workflow Engine Rules for errors and updates

•Participated in transition from Zynx order sets to Epic Order Sets for downtime

•Built and customized orders based to meet Meaningful Use and State Regulatory agency standards

Louisiana State University, New Orleans

Jul 2012 – Sep 2012

Epic Consultant – Inpatient Orders Analyst

•Provided floor support for all modules and provided Inpatient Orders 2010 build for 3 week go-live

•Provided end user training in Customization Labs to physicians and nurse to optimize clinical documentation tools and computerized physician order entry features

•Addressed issues identified by Inpatient units and Ancillary departments to reflect daily workflows

•Worked with end users to validate system design and identify additional requirements for successful adoption/use

•Emergency remote support for Clinical Documentation and Orders following Hurricane Isaac

•Redesigned order sets to address critical issues impacting patient care in Cardiology and Critical Care

•Provided remote and onsite end user support and resolve issues following system go-live and activation

•Resolved Help Desk issues in Production, Proof of Concept (POC) and Test environments

•Participated in training and go-live preparation supporting faculty and staff with SmartTools customization

Children’s Healthcare of Atlanta

May 2012 – Jul 2012

Epic Community Connect Project Manager

•Managed implementation of Practice Management (Prelude, Cadence & Resolute) and EMR (EpicCare Ambulatory) modules at Children Center for Digestive Healthcare at Main office and 12 satellite locations

•Managed 6 Epic Application Analysts for phased implementation

•Partnered with Training Manager to develop and deliver training plan

•Facilitated contract approval for external training facilities for all community practices

•Coordinated Case Management and Referral letter transmission with RightFax Administrator

•Managed scope changes related to Gastroenterology and Infusion specific workflows

•Directed remediation of critical issues following transition from former project manager

•Revised project schedule, mitigated training and resource risks associated with project

University of Maryland Medical System, Baltimore

Mar 2012 – Apr 2012

Epic Inpatient Consultant

•Provided Training Environment Development for upcoming Inpatient 2010 version go-live

•Completed Orders, Clinical Documentation and HIM training environment development for go-live

•Configured system build to adapt workflows in ADT, Ambulatory, ASAP, Willow and HIM

•Developed user import spreadsheets for Cadence, HIM and Inpatient

•Resolved build errors prior to final load in Master Train environment

Mount Sinai Medical Center, New York City

Feb 2012 – Mar 2012

Sep 2009 – Jan 2010

Aug 2007 – Oct 2008

Nov 2006 – Feb 2007

Epic Ambulatory Consultant

•Acted as Implementation Manager for Kaleidoscope implementation

•Developed Risk Identification for Leadership review and mitigation plan

•Partnered with Project Manager to develop project artifacts documents

•Contracted to provide full-service training and project management consulting services

•Participated in departmental Design, Build and Validate sessions

•Directed Optimization phase of departments actively using Epic clinical applications

•Managed end users’ profiles, class rosters and training schedules in Learning Management System

•Developed current state workflows based on department site visits

•Attended weekly meetings to update and review status of training initiatives

•Partnered with medical school affiliates to facilitate Annual New Residents training

•Managed and developed educational content materials for clinicians and administrative personnel

•Responsible for assigning urgent issues to Project Team during go-live

•Participated in Dress Rehearsals with physicians to confirm accuracy of workflows and functionality

•Participated in Technical Dress Rehearsals (TDR) to confirm workstation and printer accuracy

Memorial Healthcare Systems, Hollywood, FL

Aug 2011 – Jan 2012

Epic Ambulatory Beacon/Willow Project Manager

•Report to Epic Inpatient Clinical Director

•Identified and resolved Beacon/Willow/Ambulatory issues reported in the test (TST) and production (PRD) environments

•Partnered with Beacon TS to makes changes to Beacon settings for Upgrade to 2012

•Remediated and revised research protocols with representatives from Pharmacy and Nursing – Breast Cancer Center

•Provided elbow support to Ambulatory/Willow clinicians during go-live at Breast Cancer Centers

•Developed Integrated Oncology project plan to identify dependencies, milestones and tasks for Willow, Beacon and Ambulatory modules

•Coordinated Kick-Off meetings and Validation sessions for clinical staff

•Provided demonstrations and presentations for Clinical Leadership to resolve outstanding Inpatient and Ambulatory issues

•Participated in Oncology Integrated Workgroup Meetings to determine build platforms; Ambulatory or Hospital Outpatient Department (HOD)

•Facilitate meetings with Clinical Operations, IT and Epic departments for implementation and validation

•Coordinated knowledge transfer from Epic to Memorial staff to address HOD concerns

•Participated in Meaningful Use 2012 initiative

•Completed gap analysis for Ambulatory departments currently live using Beacon and Ambulatory

Kaiser Permanente, Atlanta

Jan 2011 – Aug 2011

EpicCare Beacon/Willow/Ambulatory/Link/Tapestry Project Manager

•Reported to KP HealthConnect Project Director

•Partnered with Operations to develop performance and productivity reports for Population Health initiative

•Coordinated Leadership reports to identify develop project success matrix

•Facilitated workflow validation sessions to identify exceptions and assist with workflow resolutions

•Drafted business and functional requirements for the internalization of specialties using Epic Ambulatory, Affiliate Link and Tapestry

•Worked with Clinical Informatics and Director of Clinical Specialties to ensure that physicians received adequate communication and training for workflow and functionality changes

•Worked continuously with EpicCare and Cerner analysts from all modules to determine downstream impacts related to requested changes

•Implemented Beacon/Willow modules in 3 infusion centers throughout Greater Atlanta

•Provided Level 2 and 3 support for day-to-day production issues related to Ambulatory/Willow/Beacon

•Made weekly site visits to sites following go-live to address issues and discuss process improvements with nurses, pharmacists, physicians and support staff

•Submitted build change request via Remedy and presented documentation/rationale to CAB for approval

•Facilitated weekly issues resolution meeting with Beacon/Ambulatory/Willow analysts pre/post go-live

•Identified downstream impacts in collaboration with Ambulatory Clinical, Beacon/Willow, Revenue Cycle and IT departments

•Resolved EpicCare Ambulatory and Resolute issues associated with Incident to Billing for improved coding and reimbursement

•Configured medication administration records (MAR) selections to address Start/Stop Infusion for Oncology billing

•Facilitated weekly Beacon/Willow Workgroup Session with Oncology Chief, Managers and Clinical Staff to resolve outstanding issues

University of Florida Physicians, Gainesville, FL

Sept 2010 – Dec 2010

EpicCare Ambulatory Training Project Manager

•Reported to Brookmeade Vice-President

•Provided weekly status updates to Executive Sponsors and Brookmeade Consulting Leadership

•Managed 13 contractors and 4 Training FTEs to implement Epic Ambulatory in Primary Care and Medical Sub-specialties

•Created Training Needs Assessment and Go-Live module

•Developed Go-Live Training/Support Implementation Strategy for 40 remaining Ambulatory clinics

•Developed Training and Optimization Project Plan to address optimization of existing live clinics

•Reviewed and approved support schedules, status reports and time allocation for consultants

•Developed Resource Allocation Plan for the implementation of Internal Medicine and Specialty Clinics

•Redesigned and distribute training documentation and delivery to physicians, nurses and medical students

University of Chicago Medical Center, Chicago

June 2010 – Aug 2010

EpicCare Inpatient Consultant

•Participated in planning to resolve Epic OpTime and ADT issues

•Partnered with physicians to optimize SmartSets for Adult Emergency and Inpatient Departments

•Revised, SmartLists, SmartPhrases and SmartText for Emergency Department documentation

•Resolved critical issues that impacted patient safety and patient care

Cleveland Clinic Florida, Weston

Jan 2010- Jun 2010

EpicCare Inpatient Consultant

•Communicated with Medical Informatics Committee (MIC) regarding Optimization and enhancement requests made by physicians and staff

•Resolved outstanding In Basket, Medication Administration Configuration and SmartText by Specialty

•Developed online reports specified by MIC for Joint Commission Compliance

•Resolved complex issues from computerized order entry (CPOE) using Inpatient version 2007

•Reviewed Order Transmittal and Workflow Engine Rules for errors and updates

•Configured Epic Ambulatory and Inpatient in collaborative build with Cleveland Clinic Main Campus

•Optimized Case Management workflow by developing Best Practice Advisories Pre-Authorization for Cardiology procedures

•Developed workaround to integrate Cerner Revenue Cycle build into EpicCare clinical workflows using Best Practice Alerts via In Basket

•Assisted with Epic projects related to e-Prescribing and e-Billing

Advanced Professionals, Phoenix, Stanford Hospitals and Clinics, Palo Alto, CA

Jan 2008 – Feb 2008

Jul 2009 – Oct 2009

Prelude/Cadence Consultant

•Trained Epic functionality to coincide with Nursing, Technicians and Ancillary workflow

•Provided feedback regarding change management to leadership related to go-live

•Available for on-call consulting services for various disciplines

•Supported Ambulatory rollout of Cadence and Prelude to Internal Medicine and Anti-Coagulation Departments

Profero Solutions, Beachwood, OH

Apr –Jun 2009

Children’s Medical Center, Dallas

May –Jun 2009

Parkland Hospital, Dallas

Apr – May 2009

EpicCare ASAP Consultant

•Completed a workflow assessment for clinical leadership regarding functionality and training gaps

•Presented project assessment to leadership in Surgery Service departments

•Designated Department Support Lead for go-live implementations for EpicCare Inpatient, ADT and ASAP

•Facilitated Train the Trainer session for secondary support

•Supported Mobile Meds (Rover), an integrated medical administration device, at Epic beta site

•Identified and assigned issues for EpicCare and related applications (i.e. OmniCell, CITRIX, Rover, etc.)

•Drafted recommendations documentation to resolve issues during go-live

Sutter Health- Mills Peninsula, San Francisco

Feb 2009–Apr 2009

Epic Training Consultant

Sentara Healthcare, Virginia Beach

Oct – Dec 2008

Epic Training Consultant

•Provided consulting services focusing on workflow related to EpicCare Inpatient, ASAP, Beacon and ADT modules

•Participated in project status meeting with department managers

•Created recommendations to resolve issues during go-live

•Integrated case management and clinical workflows into training to address discharge planning, social work consults and coordination of services and equipment

Kaiser Permanente Georgia, Atlanta,

Mar 2007 – Nov 2007

Epic MyChart Project Manager

•Provided leadership of various Health Care Delivery technology projects including Epic MyChart, Population Care Information System (PCIS), and Medicare Modernization Act (MMA).

•Collaborated with EpicCare Ambulatory team during weekly meetings to assess project status for Epic MyChart upgrades and new releases

•Coordinated Integration Testing and User Acceptance Testing (UAT) and Functionality Testing

•Represented Georgia region regarding Epic MyChart and SOX Compliance projects on national conference calls

•Provided leadership and direction for assigned business areas, contracts, vendors and consultants

•Maintained 30-60-90 day review project plan in preparation for upgrades

•Coordinated, facilitated, and monitor milestones and budgets for assigned projects

Cleveland Clinic, Cleveland, OH

Jul 2006 – Oct 2006

Epic Inpatient Consultant

•Designated Command Center Manager during Inpatient Go-Live

•Managed and developed a project plan for Spring 2006 upgrade

•Responsible for communicating system conversions, urgent issues and assigned issues to Project Team during go-live

•Addressed technical issues regarding reports, print groups, order transmittal

•Built application for product demonstrations to introduce workflow and features

•Built, validated and tested orders and order sets for CPOE implementation

•Configured in Epic Test, Production and CareEverywhere environments

•Resolved escalated issues during go-live

•Reviewed Release Notes and made recommendations for future enhancements

Kaiser Permanente- Georgia, Atlanta

May 2005 – May 2006

Consultant

•Implemented EpicCare Ambulatory and Cadence at 10 ambulatory facilities throughout metropolitan Atlanta

•Participated in KP HealthConnect (EpicCare Ambulatory) Phase I and II rollouts - Internal Medicine, General Pediatrics and Specialty departments)

•Acted as the project liaison to Urgent Care Manager, KPHC Project

Contact this candidate