EMMANUEL MAKINDE Page *

Emmanuel Makinde

*** ******** *******, ******* **

251-***-****

adzddz@r.postjobfree.com

PROFILE

Highly skilled and results-driven Data expert with over 5 years of experience in delivering exceptional customer experiences through various thematic areas of data, ranging from data collection to data cleaning, data entry, data integration, and data presentation. With excellent communication skills, I possess expert proficiency in the use of MS Office (Excel, Word, PowerPoint, etc.), and unmediated experience in various data collection software, such as Survey Sparrow, Survey Monkey, Kobo ToolBox, Kobo Collect, ODK, Forms, etc. These qualifications have placed me in the spotlight of various international organizations, including but not limited to USAID, FCDO, CDC, DAI, AKESIS, CHAI, APIN, IHVN, APIN, CHEMONICS, UNICEF, GIZ, IOM, FHi 360, etc.

WORK EXPERIENCE

Organization: Family Health International

Position: Data Entry Specialist

Duration: October 2021 – June 2023

Responsibilities

Examine invoices and purchase orders then accurately enter data into proprietary systems in a timely manner.

Consistently complete work with extreme accuracy.

Ensure that all necessary documents and information required for service completion have been provided.

Carefully examine and cross reference all documents for information necessary to complete services including but not limited to completeness and quality.

Respond to all co-worker and client data-related questions.

Conducted regular customer satisfaction surveys to gather insights, identify pain points, and recommend improvements to the overall customer journey.

Acted as the primary point of contact for escalated data discrepancies, ensuring timely and satisfactory resolutions to maintain customer trust and confidence.

Ensure that department records, organizational chart, and directory are maintained properly and up to date.

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Organization: Search for Common Ground (INGO)

Position: Data Administrator

Duration: October 2020 – September 2021

Responsibilities

Correct simple errors in various types of records that enhance discoverability of library resources in our online catalog (e.g., bibliographic records, call number records, item records, holdings records).

Update records when information changes (e.g., when an item is transferred to another library or withdrawn).

Process a variety of error reports produced by local systems and vendors (e.g., batch transfer reports).

Validate internal platform connections for new brand partners.

Enter all product data for new listings in Excel.

Source product data from vendor partner websites.

Source product images from vendor partner websites as needed.

Update product mapping for all products and color and size as needed.

Maintain and update relevant internal documentation of upload and completion progress.

Update managers regarding issues and recommendations for improvement or correction. Follow up on any discrepancies or missing products. Organization: Search for Common Ground (INGO)

Position: Data Entry Clerk

Duration: May 2019 – September 28, 2020

Responsibilities

Assist with backlog of data.

Reconcile and balance data entered the organization's spreadsheets, meticulously identifying and addressing any inconsistencies or discrepancies.

Assist in processing bill pay entries to ensure accurate and timely payment of expenses.

Enter a variety of data using current technology.

Prepare and sort documents for data entry.

Create and maintain logs for tracking purposes.

Review and enter data updates in the systems.

Review discrepancies in data received.

Advise supervisor of issues related to data.

Support and perform other necessary administrative tasks as needed. Organization: World Bridge Consulting Limited (WBC) Position: Human Resources and Communications Coordinator Duration: January 2018 – May 2019

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Responsibilities

Assist in the recruitment process by coordinating job postings, screening resumes, and scheduling interviews.

Collaborate with hiring managers to ensure a smooth onboarding process for new employees, including orientation, training, and necessary paperwork.

Maintain accurate employee records, including personnel files, benefits information, and attendance records.

Assist in the administration of employee benefits programs, such as health insurance and retirement plans.

Develop and execute internal communication strategies to ensure effective and timely dissemination of company updates, policies, and announcements.

Prepare and distribute internal newsletters, memos, and other communications to keep employees informed and engaged.

Organization: Abidaksideas International Ltd.

Position: Human Resource Officer

Duration: July 2016 – December 2017

Responsibilities

Provided Recruitment support to the hiring panel. I helped in hiring over 50 machine instructors and 10 Administrative staff.

Took top clients on the firm tour and help them in understanding our core values.

Scheduling payroll for all staff by 26th of every month.

Delivering announcement from the CEO to every staff member during general meeting weekly.

Addressing issues between staff members with topmost priority to groom a conducive working environment.

EDUCATION

Redeemer’s University, Ede Osun State Nigeria. May 2018 BSc. (Hons)

CERTIFICATIONS

Certification Edge: HR Beginners Masterclass. August 12, 2021 Search for Common Ground: Certificate of Completion on Safeguarding & Child Protection Policy. March 29, 2021

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New Horizon: Certificate of Completion for Microsoft Excel, Ec- Council, Customer Relationship Management, CompTIA Project Management, and Certified Secure Computer User. September 2013- May 2017

SKILLS

Excellent IT skills in database management, basic graphic design, MS Office (Excel, Word, PowerPoint, etc.)

Data Entry

Data Collection

Excellent Communication Skills

Analytical thinking and problem-solving skills

Data Presentation

Data Interpretation

Data Integration

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