PROFILE

Deliver an excellent job is my priority,

that s why I always focus in reach

every goal doing my best in task

assigned to me following company s

regulations.

CONTACT INFORMATION

Linda Vista Sur. DGI 1 cuadra al

Oeste, 1 cuadra al Sur y 50 vrs. al

Oeste. Casa D-30

(505-****-**** (Tigo)

(505-****-**** (Home)

adzddy@r.postjobfree.com

adzddy@r.postjobfree.com

SKILLS

• PUNCTUALITY AND ASSISTANCE

• ORGANIZED

• RESPONSIBLE

• RESULTS ORIENTED

• PROPER BEHAVIOR

• ADAPTABLE

• ADMINISTRATION AND

MANAGEMENT EXPERIENCE

EXPERIENCE

June 2022 – Present IBEX NICARAGUA

Customer Service Representative

Provide assistance to campaign customers with issues or concerns they may have with their services, reports and settings for their Toast accounts. 2019- May 2022 SITEL NICARAGUA

Customer Service Representative

Provide assistance to campaign customers with issues or concerns they may have with their services (Tech Support, Billing and Sales). Provide assistance to Sales Representative as Order Entry Agent and Technicians as Just Ask Agent.

2016-2019 DELIPOLLO S.A

Restaurant Supervisor

Supervise and manage restaurant s daily operations and perform production and administrative work of it, and provide assistance to every headquarters departments in all their needs. Also, management of maintenance for work equipment, from the used by the customers as chairs, tables, etc; to the internal operation equipment as fryers, Cold rooms, etc.

2013-2015 CATARINA INVESTMENTS CIA. LTDA.

Game Tables Supervisor

Responsible for handling daily operations of the area in my charge, either in production as administratively: winning or loosing reports, monthly customer s winnings or loosing control report to UAF, operations roll, new hires trainer, payrolls, assistance and punctuality personnel control, bridge between HR and operations personnel in production, daily bar and game tables audits, security operations supervisor, etc. 2006-2012 DESARROLLO TURIST. ATLANTIC CITY S.A.

Slots Machines Gaming Halls Administrator

Responsible for handling daily operations of the hall in my charge, either in production as administratively: winning or loosing reports, monthly customer s winnings or loosing control report to UAF, operations roll, payrolls, assistance and punctuality personnel control, bridge between HR and operations personnel in production, new hires trainer, shopping and merchandising, casher, bar and slots machines daily audits. Supervising that the premises comply with the physical infrastructure standards and that the basic operation services are up to date and providing the service. In addition, manage with service providers and management of infrastructure repairs as well as work equipment as Slot machines, slot machine chairs, counting machines, air conditioning, etc. REFERENCES

ING. JULIO RAMOS

DES. TUR. ATLANTIC CITY S.A

TEL: (505-****-****

OPERATIONS MANAGER

KEYSHA TENORIO

SITEL NICARAGUA

TEL: (505-****-****

QA W@H(USA) ANALYST

LIC. YAMILETH AGUILAR

LITTLE CEASARS PIZZA

TEL: (505-****-****

RESTAURANT MANAGER

Contact this candidate