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Customer Service Loan Processor

Location:
Smithsburg, MD
Salary:
45,000.00
Posted:
August 31, 2023

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Resume:

Kelly Blake

301-***-**** adzddp@r.postjobfree.com Smithsburg, MD 21783

SUMMARY

I am very hardworking, reliable, dependable and dedicated. I take tremendous pride in my excellent customer service, multitasking and time management abilities. I am devoted to giving every customer a positive and memorable experience. I am highly motivated with the desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and remote from home. I have worked remote for 8 years.

I was laid off from Prime Lending because the office I worked for was closed in the down turn of the market.

SKILLS

Very proficient in reading and analyzing

Fannie Mae DU finding, Freddie Mac LP

findings to make sure all criteria is met.

Excellent communication skills.

EXPERIENCE

Sr. Mortgage Loan Processor, Prime Lending, a Plains Capital Company, May 2008-Current Dallas, TX

Mortgage industry professional with over 30 years of processing experience and a comprehensive knowledge of conventional, government and many types of Bond loans. Diligent and detail oriented. Thorough in gathering borrower information, verifying loan documents and reviewing the documentation to guide each loan from preapproval to closing.

Analyzed applicant financial status, credit history and property appraisal to determine feasibility of granting loans.

Prepared loan packages for underwriting, including ordering title reports, credit reports, appraisals, verifications of employment and other documentation as required. Interpreted mortgage regulations regarding income calculations, debt-to-income ratios and other lending criteria.

Maintained regular contact with customers throughout the loan process providing updates on progress made or any needed information or documentation. Actively monitored the daily pipeline to ensure timely closings of loans in process. Coordinated funding of approved loans with closing agents and investors. Computer savvy in MS Office and proprietary mortgage software. Loan Processor, CTX Mortgage, October 2001-May 2008 Frederick, MD

Processed government, conventional and Bond loans from origination to closing. Reviewed and verified loan documents to ensure accuracy and compliance with company policies and procedures to ensure a complete loan package was submitted to underwriting. Loan Processor, Susquehanna Mortgage, May 1998-October 2001 Hagerstown, MD

EDUCATION AND TRAINING

High School Diploma

Middletown High School, Middletown MD June 1984



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