Rachel Sherwood

Adrian, MI

adzdco@r.postjobfree.com

+1-517-***-****

Willing to relocate: Anywhere

Work Experience

Registration and Scheduling Specialist

Revco Solutions - Adrian, MI

October 2021 to March 2023

I worked remotley from home. For Revco I was contracted to work for Cox Healthcare Systems in Missouri, I would call patients with upcoming appointments and pre-register them. This entailed going through their demographics and updating what if anything necessary. When i moved to scheduling, I would use the appointment book for what location I was working that week and either call parients with upcoming appointments to confirm or use the back log lost of patients that needed to be rescheduled. Also since I usually worked for the specialist section the patients were mostly referred to Cox Health so I had a constant grid on my excel sheet that was upfated on who meeded to be called to scheule and for what location and procedure. Depending on location I worked that week I also would worked in Medical Records taking ROI requests.

Customer Service Support Administrator

LIEBHERR-AEROSPACE - Saline, MI

May 2019 to March 2020

Provide clerical and administrative assistance to the Customer Service Department. Responsible for filing and telephone duties as needed. Prepares shipping documents for shipment of customer repairs. Data entry of sales orders and preparation of routine and special reports. Performs research utilizing internal Liebherr data systems. Performs special assignments and business functions as needed. Insurance Verification Representative and Registration Coordinator Community Psychiatry Associates - Adrian, MI

September 2014 to March 2019

I worked remotely from home. While I was employed with Community Psychiatry Associates, I would start with patient registration via the phone or it would be in my inbox. Then contact patients to make sure demographics were correct and then verify the patients insurance benefits either online or by calling the insurance companies. Then courtesy call the patient and let them know what their appointment cost would be if they had a copay or break down the evaluation and visits price with the deductible. This was only if their appointment cost was over $50, just so they weren't surprised when they arrived. Education

Some College in Applied Science

UC Berkeley - New York, NY

April 2013 to October 2015

Skills

• Medical receptionist

• HIPAA

• EHR systems (7 years)

• Medical records

• EMR systems

• Time management

• Business start up

• Medical Scheduling (2 years)

• Medical Office Experience

• Insurance Verification

• Medical Terminology

• Medical Billing (1 year)

• Medical Coding (1 year)

• Anatomy Knowledge

• Hospital Experience (5 years)

• Data Entry

• ICD-10

• CPT Coding (1 year)

• Clerical experience (7 years)

• Filing (7 years)

• Customer service (7 years)

• Customer support (7 years)

• Shipping & receiving (1 year)

• Sales orders and preparation (1 year)

• Accounts receivable

• Microsoft Excel

• Microsoft Office

• Microsoft Word

• Microsoft Outlook

• Multi-line phone systems

• Multi-tasking

• Teamwork

• Work Independently

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