Phyllis Lawson

**** ******* *****, **************, ** 23116 • 804-***-**** • adzdab@r.postjobfree.com

PROFESSIONAL SUMMARY

Human Resources professional with experience in interviewing, collaborating with internal/external stakeholders, full-cycle recruiting, screening resumes, benefits administration, compliance, employee relations, and file maintenance.

EDUCATION:

American InterContinental University, Schaumburg, IL

Honor Society: Epsilon Chapter of the International Business Honor Society, Delta Mu Delta

Master of Business Administration, HR Management Specialization, 7/2017

North Carolina Central University Durham, NC

Bachelor's degree in Political Science

COMPUTER SKILLS

Microsoft Office, PowerPoint, Outlook, Akken ATS, ResumeWare ATS, PeopleSoft, ADP/E-Time, FOX, CAF,

Access, RMS, PMIS, ICIMS ATS, Lasherfiche, Oracle /JD Edwards, JDP, BambooHR ATS, Neogov ATS, SharePoint, Microsoft Teams, Google Suite, Workable ATS, Lever ATS. CATS ATS, Slack, Notion, LinkedIn Recruiter, Google Docs, Asana, Handshake, Zoom, JazzHR ATS

WORK EXPERIENCE

TTX

Contract Recruiter – July 2023- Present

My primary responsibility is recruiting, sourcing, screening, and interviewing candidates for open positions. Also, providing customer service and proactively seeking new avenues to recruit candidates.

Latitude

Recruiter – Contract October 2022

My primary responsibility was interviewing applicants and emailing candidates their background checks. Also, I screened applications and emailed FEMA Security forms.

Edpuzzle

Talent Acquisition Specialist September 2021 - September 2022

Primary responsibility was handling all aspects of the candidate selection process including recruiting, screening, and interviewing. Also, attending virtual career fairs, and post-employment opportunities and providing excellent customer service to our internal clients and candidates.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Fully utilizes applicant and employee databases.

Job openings are reviewed daily. Applicant pool quality is routinely evaluated by surveying hiring managers, tracking available metrics, and collecting other resource data.

Queries are routinely requested and/or reviewed to monitor open positions, address discrepancies, and provide progress reports when necessary.

Manages the process of securing qualified candidates for organizational job openings.

Virtual interviews are conducted with potential candidates.

New and innovative candidate sources are developed, and proactive recruiting strategies are identified and presented to HR leadership.

Counteroffers are discussed with hiring managers and other internal human resources staff per departmental policy and procedures.

Internal and external sources are aggressively networked to increase the probability of securing candidates for open positions.

Census Bureau

Enumerator August 2020 – October 2020

My responsibilities include talking with citizens at their homes, asking questions about an individual’s demographic and economic status, and submitting data to help build comprehensive records for lawmakers.

VA ABC Authority

Talent Acquisition Consultant July 2019 – September 2021

My primary responsibility was the development of recruitment plans to attract and select high-quality candidates. Also responsible for assisting in designing and implementing comprehensive talent acquisition initiatives to effectively identify, attract, qualify, recruit, and hire talent to meet the current and projected needs of the organization.

The Consultant will be responsible for all aspects of the candidate selection process including recruiting, screening, interviewing, and hiring. Reporting to the Manager, Talent Acquisition is responsible for providing excellent customer service to our internal clients, candidates, and employees.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Fully utilizes applicant and employee databases.

Job openings are reviewed daily, and applications/resumes are scanned for appropriate referrals. Applicant pool quality is routinely evaluated by surveying hiring managers, tracking available metrics, and collecting other resource data.

Queries are routinely requested and/or reviewed to monitor open positions, address discrepancies, and provide progress reports when necessary.

Manages the process of securing qualified candidates for organizational job openings.

Phone interviews are conducted with potential candidates.

In-person interviews are conducted individually or in collaboration with hiring managers when requested. New and innovative candidate sources are developed, and proactive recruiting strategies are identified and presented to HR leadership.

Employment offers are presented and negotiated with selected candidates.

Counteroffers are discussed with hiring managers and other internal human resources staff per departmental policy and procedures.

Internal and external sources are aggressively networked to increase the probability of securing candidates for open positions.

Participates in the marketing program for recruitment of staff.

a. Professional conferences, job fairs, school visits, and other recruiting trips are attended, or coverage is provided in the absence of other HR team members.

Literature, exhibits, and promotional materials are displayed and/or distributed effectively to initiate and maintain contact with potential candidates.

Students, applicants, and staff are given a positive impression of the institution through one-on-one conversations, presentations, or lectures.

Advertisements are placed with media sources when necessary.

Serves as a liaison with management, staff, and external candidates to streamline recruitment procedures and accomplish organizational objectives.

Continuous communication is maintained with organizational staff to understand their departmental recruiting needs, hiring needs, and current openings.

Solutions for recruiting and staffing issues are shared with hiring managers and other members of the HR team.

Information is provided to management, staff, and applicants on internal recruitment procedures and Federal and State regulations regarding hiring practices.

Referrals are generated to hiring managers promptly.

City Of Richmond – Dept. Of Public Utility, Richmond, VA

Temporary Management Analyst Senior, Human Resources Liaison, May 2019 – July 2019

This class analyzes and coordinates programs and projects' administrative and operational performance, typically involving financial or human resources functions. This class requires senior-level analysis with involvement in critical and complex programs and projects. Incumbents provide advanced professional analysis, policy support, and program/project administration that requires independent evaluation and analysis of issues related to the performance of multiple tasks and decision-making. Work may include analyzing complex issues to facilitate and execute program/project decision-making; managing city-wide programs; serving on inter- and intradepartmental committees and task forces, and exercising independent voting authority; drafting and revising documents; overseeing financial transactions; performing complex financial analyses; preparing public relations and marketing materials and serving as department media representative; serving as a department liaison or official representative to senior staff, external agencies, and the public; managing events; researching, developing, writing, and editing complex reports and plans; preparing financial forecasts, reports, and budgets; coordinating and leading budget preparation; compiling and analyzing statistical data; overseeing and processing complex financial transactions; managing grants and contracts; conducting operational reviews; and preparing reports of findings and recommendations.

As assigned, incumbents may serve as lead workers, assigning work and monitoring work completion for professional, paraprofessional, and support staff. Duties for lead workers include conducting performance evaluations, coordinating training, and implementing hiring, discipline, and termination procedures.

Virginia Family Services, Richmond, VA

Human Resources Manager, June 2018 – May 2019

Managed Human Resources Department

Maintained employee benefits programs and informed employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids, handling employee enrollment, changes in enrollment, etc.

Assisted employees with enrolling in medical, dental, and vision insurance plans

Informed employees of changes to the benefits structure

Resolved employee issues with insurance providers and other benefits administrators.

Consulted with employees about eligibility and other issues.

Attended career fairs post internal and external positions and screening resumes.

Handled all employee compliance paperwork – scheduled employee training.

Created and maintain employee files.

Conducted full-cycle recruitment and make presentations.

Counseled staff regarding human resources matter(s)

Generated weekly reports, audit employee files, review weekly payroll forms

Conducted background checks and Reference checks.

Updated Human Resources Manager and Human Resources Assistant SOPs along with employee handbook

Handled VEC Correspondence

Conducted and analyzed exit interviews / audited terminated employee files.

Virginia Family Services, Richmond, VA

Human Resources Assistant, November 2017 – June 2018

Responsible for accurate input and maintenance of all employee files.

Provided full-cycle recruitment.

Conducted employee orientation.

Ensured quality data of all employee documentation for company reports and other duties/projects as assigned.

Coordinated interviewing schedules and collected interviewing documents.

Created employee files in the BambooHR system.

Conducted background checks/reference checks.

Provided customer service / greeted all visitors and answered the agency telephone.

Reviewed weekly payroll.

Screened resumes.

Interviewed and hired candidates.

Conducted employee file audits.

Posted internal and external positions.

Aerotek, Richmond, VA

Temporary Human Resources Assistant, November 2016 – July 2017

Administered all recruitment, development, and retention programs for hourly and salaried personnel.

Completed new-hire process including ensuring requisitions forms, on-boarding processes, and budgets are adhered to.

Maintained working relationships with local Career Centers, the Department of Employment Services, professional recruiting agencies, and local professional organizations to provide access to public/private employment programs and services.

Designed and administered procedures for onboarding new employees including full-cycle recruitment, hiring, orientation tools, completion of weekly evaluations, and processes Conducted exit interviews and summarized data to assess retention issues.

Assisted with administering employee benefits programs.

Conducted Harassment and Discrimination Training for managers, supervisors, and hourly employees.

Scheduled Employee Service Award activities.

Scheduled meeting events.

Assisted employees with enrolling in medical, dental, vision, and life insurance, and handled all changes to policies.

Completed special projects and performed other duties as assigned.

Henrico County Public School System, Henrico, VA

Substitute Teacher, March 2016 – November 2017

Followed the teacher-assigned schoolwork plan.

Tutors and assists students on all regular classroom assignments.

Monitors classroom behaviors, and lunchroom and bathroom breaks.

Maintains separation from other students.

Performs other related duties as assigned.

Caliper, Inc Temporary Service, Richmond, VA

Part-Time Temporary Human Resources Assistant, March 2016 – July 2016

Coordinated orientation and internship packets.

Scheduled interviews and maintained employee files.

Data entry of employee information into the state system.

Reviewed payroll forms and entered information into the system.

Provided customer service and performed reference checks.

Apidel Technologies, LLC, Glen Allen, VA

Temporary Immigration Support Specialist, March 2015 – July 2015

Assisted consultants with onboarding and provided customer service.

Assisted consultants with Training and Development Center online training.

Assisted professionals with time entry and timecard submission.

Supervised consultants.

Created and maintained consultant files.

General Dynamics, Chester, VA

Temporary Associate Recruiter, June 2014 – January 2015

Assisted HR Generalist and/or Manager with the administration of web-based recruiting tools and staffing process (job requisitions, screening and scheduling candidates for interviews, communication with candidates, offer letters, assessment screenings, etc.).

Full-cycle recruitment.

Participated in career fairs.

Coordinated the processing of all pre-employment checks.

Developed, maintained, and updated various reports, logs, and spreadsheets, about weekly staffing and termination, forecasting, payroll issues, and training.

Performed other Human Resources duties of a confidential nature as required.

Performed necessary administrative, customer service, computer operations, and clerical duties related to the preparation of all required documents as well as personal files.

Partnership Staffing, Richmond, VA

Staffing Coordinator/Recruiter, May 2013 – January 2014

Full-cycle recruitment.

Screened online applications and resumes.

Placed candidates on job assignments and provided customer service.

Conducted new hire orientations and completed paperwork.

Completed e-verify and background checks.

Completed VEC forms.

Select Staffing, Richmond, VA

Recruiting Assistant, July 2012 – January 2013

Full-cycle recruitment.

Placed associates on assignments and resolved staffing concerns.

Provided administrative support i.e., data entry of all new hire information, completed I-9 forms, reference checks, background checks, and e-verify checks and drug screens.

Screened candidates and resumes.

Answered email correspondences.

Maintained files and provided customer service.

Completed weekly payroll along with weekly and monthly recruitment reports.

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