Andre Aiken

Mobile: 202-***-****

E-Mail: adzda9@r.postjobfree.com

SKILLS AND OBJECTIVES

Developed expertise and experience in supply-chain management, hospitality, and hotel management, government relations, as well as skills in Microsoft Office Suite. Innovative project engineer, person-centered and team-focused in maximizing the highest value of both company and customer satisfaction.

PROFESSIONAL EXPERIENCE

Independent Contractor

July 2018-Present

● Coordinating deliveries with the customers

● Ensuring the quality of the deliveries

● Tracking customers packages and ensuring successful completion of deliveries Georgetown Hotel

Front Desk Management, February 2016-July 2018

• Worked with hospitality staff in maintaining exceptional room services

• Coordinated and managed room availability as well as daily activities and services of the property

• Managed hotel reservations/check in/check out process

• Assist customers with transportation and tourism activities Onboard Tours

Concierge, September 2016 - December 2016

● Coordinate and obtain dinning reservations, socical activities, special events and tours of local attractions.

● Anticipate guests needs and responding efficiently and within a timely manner

● Arrange and facilitate with outside vendors/clients desire, including picking up dry cleaning and gifts.

Metropolitan Protective Services, INC

Federal Contractor-Security Officer

Veteran’s Affairs Hospital Washington, D.C., February 2014 – July 2016

• Patrolled garaged and parameters of area

• Worked closely with Veteran’s Affairs Police

• Maintain on premise security for both the National Harbor and MGM

• Monitored and authorized entrance and departure of employees / visitors

• Documented reports of daily activities

United Colors of Benetton

Retail Stock/ Retail Transaction Associate, June 2013 – February 2014

• Update store inventory, LRT device

• Manage stock facilities and supply chain to ensure efficient store operation

• Organize company merchandise to maximize productivity and sales

• Assist in developing and executing store market strategies to achieve COMP goals

• Identify associate and client needs via LRT system Hilton Arlington Hotel

Guest Services Associate / Front Desk Agent, October 2011 – November 2013

• Managed and organized hotel reservations and process guest check-outs.

• Worked closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work.

• Assisted guests to their hotel room

• Coordinated and managed room availability as well as daily activities and services of the property

• Assist with area directions and coordinated guests transportation

• Performed cashiering tasks like bill / invoice settlement, posting charges to the guest, paid out’s, foreign currency exchange and other financial management tasks Gap, Incorporated

Stock Person/ Retail Associate, Banana Republic, May 2010 – September 2012

• Update store inventory, LRT device

• Manage stock facilities and supply chain to ensure efficient store operation

• Organize company merchandise to maximize productivity and sales

• Assist in developing and executing store market strategies to achieve COMP goals

• Identify associate and client needs via LRT system Uno Chicago Grill

Server, August 2009 – September 2009

• Developed and implemented customer service strategies

• Balanced and collect daily transactions

Vulcan Material Company

Customer Service Coordinator, January 2004 – April 2009

• Ensured company adhered to Department of Transportation regulations

• Update senior management and client on dispatch services and locations

• Manage deliveries of construction materials for Virginia Department of Transportation

(VDOT)

• Dispatch trucks to locations and liaise to reach company and VDOT priorities and operations

• Conducted supply-chain management operations and assisted in areas of the quarry as directed

• Review spreadsheet to survey and supervise materials distribution

• Oversaw customer relations and assisted in providing solutions Kirby Of Woodbridge

Sales Associate, January 2003 - January 2004

• Executed sales strategies for company merchandise

• Coordinate and conducted presentations and demonstrations EDUCATION

The Art Institute of Washington, Culinary Arts, 2010 - 2011 United States Department of Labor, 2000 – 2002

The United Auto Workers Labor Employment and Training Corporation (UAW-LETC)

● Advanced Certificate Clearfield Job Corps, Clearfield, Utah Red Rock Job Corps, Lopez, PA: Certificate of Completion EASTERN HIGH SCHOOL: General Diploma, 2000

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