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Restaurant Manager Customer Service

Location:
Quezon City, Philippines
Posted:
September 01, 2023

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Resume:

NOVELYN QUINTANA

To obtain a position in a company that can absorb my training and skills, helping me add more value and success to the overall growth of the company.

Assistant Restaurant Manager

Jollibee Foods Corporation, Quezon City

Sales

Implemented and evaluated sales program and monitored performance during shift

Gathered data from marketing program development

Implemented suggestive selling

Planned and checked availability of new product raw materials including packaging

Profit

Implemented and evaluated cost management activities during shift Received deliveries and implemented on product acceptance and documentations

Monitored daily utilities consumption and wastages Quality

Implemented food safety, cleanliness and conditions Completed daily checklist

Implemented customers satisfaction survey

Handled customer complaints resolution based on standards People

Rallied team for target achievement during shift

Assisted 3rd party On site Supervisor in preparing breaklist Monitored performance of deployed crew

Supported the implementation of crew learning system Recommended crew trainers

Feb 2017 - Aug 2020

Assistant Restaurant Manager

WSK Group of Companies, Caloocan City

Jul 2021 - Dec 2022

Bachelor of Science in Business Administration Major in Human Resources Development Management

University of Caloocan City, CALOOCAN CITY

Jun 2012 - May 2016

Microsoft Word

Result oriented

Managing People

Time Management

Problem Solving

Customer Service

Quick Learner

PERSONAL

Name

Novelyn Quintana

Address

Phase 8-A Package 7 Block 110,

Bagong Silang

1428 Caloocan

Phone number

091********

Email

adzd7t@r.postjobfree.com

Date of birth

08-10-1995

Place of birth

Paco, Manila

Gender

Female

Nationality

Filipino

Marital status

Single

INTERESTS

Singing

Dancing

Playing with my daughter

WORK EXPERIENCE

EDUCATION AND QUALIFICATIONS

SKILLS

Business Development

Effective Marketing

Ability to motivate staff and

maintain good relati

Resiliency

Good manners

Positive learning process

Joanne Li Magtibay

099********

Jollibee Foods

Corporation

Melanie Jardines

092********

Jollibee Foods

Corporation

REFERENCES



Contact this candidate