Craig Nathan

*** ******** ******

Craigavon

Fourways

2191

Mobile: 078 674 8534E-mail: adzd51@r.postjobfree.com

Personal Profile

Languages Afrikaans Lees en Skryf

English Read and Write

Im Hardworking, Loyal and quick learner. I like to challenge myself in all aspects of my life. I’m goal driven and i like to see myself exceed in my goals I can work under pressure and I work well with others.

I believe you can do anything if you’re willing to put in the time and effort.

Achievements

• Taekwondo Purple Belt grading

• Visual basic entry level programming

• M.O.S production management program entry level

Education

[1994-1998] [School] [Die Adelaar High School ]

Grade achieved: [12]

[2000 - 2001] [Visual Basic] [Damelin]

Grade achieved: [Entry Level]

[2004-2005] [M.O.S Production] [In-house H&R Packaging]

Grade achieved: [Entry Level]

[2015] [Gaap & Magic Box]

Work Experience

[1998-2002] [Floor manager] [Panarotis Horizon ]

Main duties performed:

• Manage the floor, waiters and liaise with clientele.

• Scheduling of shifts

• Closing of shift

• Preforming Day end and weekend

• Supervising of waiters

[2002-2003] [Store Manager ] [H & R Packaging Manufacturers & Tube core]

Main Duties Performed:

• Receiving of stock

• Booking in of stock

• Issuing out of stock

• Stock take Monthly

[2003-2006] [Production Manager] [H & R Packaging Manufacturers & Tube core]

• Scheduling of production

• Costing of raw Materials

• Scheduling of staff

• Liaise with clients

• Liaise with Factory Manager for turnaround times

• Filing And admin

• Creating Job cards

• Job cards Capture

• Oversee system operations and production flows

• Liaise with Factory manager on progress of production

[2006-2008] [Event co Ordinator ] [Oakfield Farms ]

• Day to day Running of functions

• Staff Scheduling

• Liaise with Clients

• Dealing with customer complaints

• F & B Management

•

Moved to Pretoria

[2008-2009] [Repairs Manager / Conference Manager ] [Cricklewood Manor 5 boutique Guesthouse and Embassy of Jordan

Main duties performed:

• Client final appointment Meetings

• Setting up of venue

• Stock control

• Staff management

• Ordering of stock

• Receiving of stock

[2009-2012] [Assistant Ops Manager] [Cricklewood Manor 5 boutique Guesthouse and Embassy of Jordan

• Day to day running of the guesthouse

• Admin / Filing

• Quotes on Function / Conferences / suites

• Scheduling of staff

• Customer Liaison / Complaints

• Ordering of stock

• Receiving of stock

Moved to Hartbeespoort.

[2012-2013] [Service Manager] [Touch Media IT]

Main duties performed:

• Overseeing the repair and maintenance of outlets 150

• Liaising with Customers

• Buying of materials

• Planning of routes for maintenance

• Scheduling of staff

• Scheduling of preventative maintenance

• Attend to client service calls

• Receiving of Mechanical Parts

• Booking in of parts

• Supervise Stock takes and Report on stock take

• Dispatching of goods

2013-2015] [General Manager ] [Touch Media IT]

Main Duties Performed:

• Admin / Filing

• Quotes

• Client Liaison

• Schedule Staff

• Ordering Stock

• Receiving Stock

• Client Complaints

• Budgeting

• Route Planning for Collections

Moved to Johannesburg

[2015 Jan – 2015 October ] [Assistant General Manager] [Piza e Vino Morningside]

Main Duties Performed:

• Opening and Closing of shop

• Admin / Filing

• Scheduling of staff

• Ordering of stock

• Receiving of stock

• Budgeting

• Liaising with clients

• Setting up Rules and Procedures

• Loading stock

• Implementing of stock controls

• Supervise Stock takes

• Report on stock loses

• Supervising staff

• Implementing Preventative measures to avoid stock losses.

• Setup store Targets

Opening new store

[2015 Nov – 2016 March [ General Manager ] Piza e Vino Eagle landing]

Main Duties Performed:

• Opening and Closing of shop

• Admin / Filing

• Scheduling of staff

• Ordering of stock

• Receiving of stock

• Implementing stock control procedures

• Budgeting

• Liaising with clients

• Setting up Rules and Procedures

• Loading stock

• Supervise Stock takes

• Report on stock loses

• Supervising staff

• Implementing Preventative measures to avoid stock losses.

• Setup store Targets

Store Sold to Franchise

[2016 April – to 2016 June ] [Assistant General Manager] [Piza e Vino Morningside]

Main Duties Performed:

• Opening and Closing of shop

• Admin / Filing

• Scheduling of staff

• Ordering of stock

• Receiving of stock

• Budgeting

• Liaising with clients

• Implementing stock controlling Procedures

• Setting up Rules and Procedures

• Loading stock

• Supervise Stock takes

• Report on stock loses

• Supervising staff

• Implementing Preventative measures to avoid stock losses.

• Setup store Targets

Shop Closing down for 6 month due to Centre renovations

[2016 June – to 2018 July ] [General Manager] [Piza e Vino Val du charron]

Main Duties Performed:

• Opening and Closing of shop

• Admin / Filing

• Scheduling of staff

• Ordering of stock

• Receiving of stock

• Budgeting

• Liaising with clients

• Implementing stock controlling Procedures

• Setting up Rules and Procedures

• Loading stock

• Supervise Stock takes

• Report on stock loses

• Supervising staff

• Implementing Preventative measures to avoid stock losses.

• Setup store Targets

Shop changed from franchise to private restaurant / Moved back to johannesburg

[2018 August – to 2020 April ] [Assistant General Manager] [Larosa Monte Casino]

Main Duties Performed:

• Opening and Closing of shop

• Admin / Filing

• Scheduling of staff

• Ordering of stock

• Receiving of stock

• Liaising with clients

• Implementing stock controlling Procedures

• Loading stock

• Supervise Stock takes

• Report on stock loses

• Supervising staff

• Implementing Preventative measures to avoid stock losses.

After Covid Restaurant only had space for two managers

[2020 August – to 2022 January] [Shop manager] [Home & Toys Maun Botswana]

Main Duties Performed:

• Opening and Closing of shop

• Admin / Filing

• Scheduling of staff

• Ordering of stock

• Receiving of stock

• Implementing stock controlling Procedures

• Supervise Stock takes

• Report on stock loses

• Supervising staff

• Implementing Preventative measures to avoid stock losses.

• Merchandising (Specials & Window displays)

• Customer Liaison

. Payroll

Opened 2 more stores in Botswana

[2022 January– to 2023 January] [Area Manager] [Home & Toys Botswana]

• Opening of new shops

• Monitor Expenditure of all stores and ensuring budgets adhered too

. Visit stores according to work schedule

. Make sure all stores are adequately staffed.

. Monthly audits

. Follow up on customer complaints

. Ensure training of all staff on a regular basis

. Draft action plans on store audits and sales.

. Ensure all maintenance issues are actioned and followed up.

. Check store compliance with company Policies, procedures and standards.

. Conducting disciplinary hearings.

. Co-ordinate Sales and promotional Promotional activities.

. Reporting on labour, Sales and product loss.

.

Contract expired / Moved back to south Africa

Work Permit still valid for 4 years

Shop Manager

Me and the other manager build the store from opening building the racks to stocking the three million rands worth of stock we received from south

Africa, we built the store from a 350 000 Pula to a million pula a month with customer service social media adds and merchandising.

Area Manager

The three stores were all opened in three years and are running profiteble numbers our profit Margins are in between 38 and 50 percent depending on stock item.

Skills

Managerial:

• Management of staff

• Admin and Filing

• Planning of repairs and maintenance

• Planning of preventative maintenance

• Attend to customer complaints service calls

• Setting up systems and procedures

• Dispatch and receiving

• Implementing and Maintaining stock controlling procedures

• Stock rotation procedures

• Implementing Fifo Procedures

• Implementing CAYG Procedures

Interpersonal:

• I do my work to the best of my ability I give 100%and nothing less

• I work well with others

• I work well under pressure

• Working in a 5 guesthouse taught me that all work needs to be done to the highest standards nothing less will do.

• Its important to get a job done in a timely and professional manner

References

Shaun Wilson

Ops Manager / Cricklewood Manor

Group Brand Specialist Piza e Vino

Address: 42B Feathergreen street Amberfield, Centurion

Tel: 076-***-****

Email: adzd51@r.postjobfree.com

Laubser Brink

General Manager / Larosa Monte Casino

Address: fourways

Tel: 011-***-****

Email: adzd51@r.postjobfree.com

Mr Xin Lin

Owner Home & Toys Maun Botswana

+267-**-***-***

Email:adzd51@r.postjobfree.com

Its not what what we get out of life that matter but what we put into life

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