Customer Service Sales Representative
Resume:
John Crawford
Sandy, UT *****
******@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Frieght Associate
The Home Depot - Sandy, UT
June 2023 to Present
Ski Rental Technician
AJ Motion Sports - Sandy, UT
March 2023 to May 2023
• Determine customer needs, recommend equipment, set up equipment based on customer specifications.
• Customer service
• track inventory, use easy rent software to rent equipment to customers.
• maintain and organize equipment, shop upkeep.
Operations Assistant
Exclusive Events, Inc - Earth City, MO
February 2022 to January 2023
Work as part of a team for event planning and execution of installations for a variety of event types. Collaborate with event coordinators and various clients to ensure satisfaction. Load and unload equipment according to pull sheets to perform duties on job site. Drive a variety of cargo vehicles up to 26'. (Class E license) Team Lead
Boulder Valley School District - Boulder, CO
August 2021 to December 2021
Administered tests as part of Covid Check Colorado to students K-8. Lead small teams for various schools in the district. Assisted in team's mission to manage covid cases in the area. Customer Service
Value Plants - Crestwood, MO
April 2021 to September 2021
Greenhouse management
Receiving of shipments
Customer service
Sales
Warehouse Associate
5 horizons group - Fenton, MO
November 2020 to February 2021
Company operating during COVID.
Pull and pack orders for Carhart Distributor.
Events Manager
Ice Castles LLC - Dillon, CO
February 2019 to April 2020
• Pre-opening Coordination with city government for construction, operation, compliance with local ordinances.
• Oversee daily event operation, open to close, for the entirety of the event’s operating schedule.
• Coordinate schedules, prep for day to day operations, address challenges and implement new policies as needed.
• Interview, hire, and train staff. Continuous training and coaching to develop team members.
• Manage Payroll, oversee subsidized housing for employees, prepare reports regarding revenue, attendance, NPS Scores, etc.
Site Supervisor
Animated Color - American Fork, UT
October 2018 to December 2019
• Supervise and lead building process of seasonal attraction
• Interview, hire, and train staff for both build teams and day of event staff.
• Run entire operation during opening, lead event crew, maintenance of attraction.
• Lead and supervise proper disassembly and cleanup of site.
• Work with and train new site supervisor to run one of locations when I was promoted to another position with Ice Castles.
Operations manager
Colorado Tents & Events - Silverthorne, CO
June 2017 to November 2018
• Manage and maintain warehouse equipment and staff.
• Direct and supervise all operations on weekends. (Friday, Saturday and Sunday).
• Assist crew with event set up and break down.
• Work with Operations director on coordination of day to day operations and logistics.
• Receive and organize job orders from sales department.
• Develop plans to complete jobs on time including assigning vehicles, staffing, providing necessary equipment, and preloading vehicles the day before.
• Communicating goals, jobs, and expectations in daily morning meetings.
• Operation of a variety of trucks and other machinery. -Proficient in operating forklifts, skid steers, various cargo trucks up to 30’.
Sales Representative
Clear Satellite - Orem, UT
May 2015 to September 2015
Door to door sales position - Traveling (Summer)
Meet and exceed sales goals
Manage sales areas
Learn the process of developing leads and closing sales. Education
B.A in Political Science
University of Missouri - Columbia, MO
August 2011 to December 2015
High school diploma
MICDS - St. Louis, MO
August 2007 to May 2011
Skills
• Events Management (3 years)
• Event Planning
• Events Management
• Staff Management
• Staff Development
• Staffing
• Staff Training
• Operations Management
• Event Coordination
• Scheduling
• Logistics
• Crew Management
• Payroll Management
• task assignment
• Profit & Loss
• Public Relations
• Door-to-Door Experience
• Warehouse Management
• Team Management
• Budgeting
• Strategic Planning
• Process Improvement
• Project Management
• EMT Experience
• Conflict Management
• Interviewing
• Cash handling (3 years)
• Property management
Certifications and Licenses
First Aid Certification
CPR Certification
CPR/AED
Basic Life Support (BLS)
First Responder
Assessments
Work style: Professionalism — Proficient
June 2021
Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient
Customer service — Proficient
June 2020
Identifying and resolving common customer issues
Full results: Proficient
Warehouse safety — Proficient
June 2023
Using safe practices in a warehouse setting
Full results: Proficient
Sales skills — Proficient
June 2021
Influencing and negotiating with customers
Full results: Proficient
Teamwork: Interpersonal skills — Proficient
June 2021
Responding to challenging team situations at work
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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