TRAJE’ BROADWAY

Capitol Heights, MD 240-***-**** adzcyn@r.postjobfree.com

OBJECTIVE

Visually display my progesive work experience with a rich-mix of transferrable skill gained from various customer-centric and administrative settings. Offering a expertise in utilizing state-of-the-art techniques in identifying deficiencies, developinpg innovative processes to maximize efficiency and profitability as well as reduce costs. With a spontanouse mindtset, I am willing to ehance my experience with new oppurtunites in the future. EXPERIENCE

June 2021- Current

OFFICE MANAGER, DTS TRAVEL SERVICE

• Responsible for accounts recieveables and payables

• Solutionist when any problem arises

• Prepare Communication memos, emails, invoices, and reports

• Utilize Microsoft software to create brochures, gratitude letters, and mailers,

• Generate client portal and ensured client information was updated suffiently

• Maintain and organize file system for effient setting

• Sorted and anylzed client personnal and constructed data base research within

• travel budget

September 2020- May 2023

MIXOLOGIST, CRAFTY CRAB RESTAURANT

• Maintain an accurate cash drawer throughout each shift and analyze account for any and all discrepancies in the final drawer tally

• Deliver a consistently high level of customer service to each client and maintain a safe environment by identifying the target issue

• Keep resturannt bar in accordance with the company’s guidelines as well as the requirements of the local health department

• Develop an efficient work pace that ensures satisfactory at all times

• Operate all bartending equipment with the capability of creating over 100 prominent beverages

August 2015- March 2020

MIXOLOGIST – HOOK AND REEL

• Remembering all recpes and creating special cocktails to ensure all guest are satified

• Providing guest with the great customer service to ensure repeat customers

• Recording liquor costs and restocking the bar weekly

• Obtain revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment; returning change or credit card and signature slip to customer.

• Keep staff informed by noting timing of meal progression and also serve orders by picking up and delivering patrons' choices from bar and kitchen; deliver accompaniments from service bars

• Transmit orders to bar and kitchen by recording patrons' choices; identifying customer special dietary needs and special requests June 2012-August 2015

ADMINISTRATIVE ASSISTANT/ TEACHER AIDE- THEMBA

• Received and recorded client payments, provided clients with receipts, kept track of late payments and associated late fees and generated delinquent notification letters if needed

• Transferred receipts and receivables information from log to check register and balanced business checking account weekly

• Developed age appropriate educational activities focusing on reading & math EDUCATION

Bowie State University

Bowie, MD

B.A. in Business Finance

Core Compentencies

• Income Management

• Strategic Business Planning

• Month End Reporting

• Task Scheduling & Prioritizing

• Relationship Building

• Financial Payment Preparation

• Continuous Process Improvement

• Multiple Program Coordination

• Paperwork/Documentation

• Responsive Customer Service

• Payment Processing

• Account Payable/Receivable

• Cash flow Projection

• Microsoft Office Proficiency

• Technical & Innovative Thinking

Professional Bartender School

Arlington, VA

Key Skills

• Prioritizing superior customer

service

• Active listening

• Excellent communication

• Inventory management

• Dexterity

• Problem solving

• Proficient in

• Microsoft Word, Publisher, Excel

And PowerPoint

SCHOOL ACHIEVEMENTS

• National Honor Society

• Dean’s’ List 3.6 GPA

• International Baccalaureate

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