Customer Services Office Administration

HOUSE#E-*** BILAL TOWN JHELUM

Tel: 009*-***-******

Mobile: 032********

MEHREEN KASHIF

Objective: I want to excel my potentials to the fullest and exert my abilities for Self- discovery and for the passion I have work. And I would like to work in your auspicious organization to satisfy my desire for a creative and challenging job and I promise my sincerity and dedication to capitalize my potentials with maximum zest and zeal.

Professional

AUG 2012 to Date

Customer Services Representative United Bank Limited Responsibilities:

• To work in different departments, Account Opening, dormant activation, CIF amendment, cash handling and supervisions in system, Sales of credit card, bancassurance accounts management office administration

• To convince the customers & provide whole information about availing the product offered by bank.

• To keep record about accounts in order to keep check and balance.

• Work as acting BM and BOM in different times period

• Locker and vault key custodian

• ATM replenishment

• Ensure existing relationship are strengthened through further deepening and cross selling of bank

• Office Administration and arrange all types of working related files in office

• Accounts management of banking sector.

Learning and Certification

AML CFT ACT 132

AML CFT e Learning module

Anti-Bribery and corrupti

FATCA & CRS

Sanction e-Learning Module

Customer Services excellence

Operational risk management

Business continuity planning

Fair Treatment of customers

Corporate and retail banking

Customer Due diligence and know your customer

Qualification

• Master’s in political science from Punjab

• Post Graduate Diploma in Computer Science

From Government Post Graduate College Tahlianwala, Jhelum in DOS, WORD, EXCEL, POWERPOINT, HTML, C, C++, JavaScript, Micromedia Flash, Hardware, Networking, SQL, Visual Basic.6 and in the end I developed a software for Educators School for their record and accounts.

• Bachelor’s in arts

From Allama Iqbal Open University in Economics, TV Broadcasting, Radio Broadcasting, Advertising, Education, Literacy & Mass Education, Principals of Journalism and Seerate- Tayyaba subjects.

• Intermediate in Arts

From Rawalpindi Board in Education, Arabic and Psychology subjects.

• Matriculation

From Rawalpindi Board in Arts subjects.

.

Languages: English, Urdu and Punjabi.

Personal Husband Name : Kashif Mehmood Dar

Information: N.I.C # : 37301-5982679-4

Date of Birth : 07

th

October 1985

Marital Status : Married

Nationality : Pakistani

Religion : Islam

Email Address : *****************@*****.***

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