Nicole L. Earle
Grovetown, GA 30813
adzcvi@r.postjobfree.com
SUMMARY OF SKILLS
Excellent interpersonal skills:
Excellent leadership skills and ability to supervise effectively.
Thorough knowledge of commonly accepted office procedures and business practices.
Good working knowledge of management and inventory control systems and customer relations.
Working knowledge of basic accounting principles and commonly accepted budgeting concepts.
Microsoft Word, Excel, Outlook (or other similar email system) and internet/web applications.
WORK EXPERIENCE
Property Manager
Darby Development – July 2022 – June 2023
Touring new prospects
Rent Collection
Resident Functions and Resident retention
Marketing social media and events
Oversea maintenance and office staff
Daily accounting
Budgets
Property Manager
NN&H – November 2017 – February 2022
Marketing plan for two Communities
General ledger reconciliation
Rent Collection and Daily Deposits
Scheduling maintenance and vendors for turning apartments
Lease renewal program
Resident Functions and Resident retention
Move in/Move outs
Supervise Maintenance and Office team
Assistant Manager
The Sterling Group – February 2015 – November 2017
Oversee daily procedures for lease up
Develop marketing plan for new community
Daily deposits and collections, oversee operations of the new construction
Analyze and evaluate data for prospective residents
Maintaining turn schedule for Phase 1 and 1
Act as liaisons between on-site manager or tenants and owners.
Assistant Manager
First Communities/ The Parc at Flowing Wells - September 2012 -October 2014
Manage and oversee operations, maintenance, administration, and improvement of commercial, industrial, or residential properties.
Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.
Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.
Act as liaisons between on-site manager or tenants and owners.
Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.
Market vacant space to prospective tenants through leasing agents, advertising, or other methods.
Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability.
Manager
MSK Management - April 2012 - March 2013
Plan administer and control budgets for contracts, equipment and supplies.
Monitor the facility to ensure that it remains safe, secure, and well-maintained.
Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
Train or instruct employees in job duties or company policies or arrange for training to be provided. Supervise employees.
Prepare lease renewal spreadsheets, and handle billing, accounts payable, daily deposits.
Review time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.
Process paperwork for new employees and enter employee information into the payroll system.
Verify attendance, hours worked, and pay adjustments, and post information onto designated records.
Customer Service Representative
Augusta Apartment Guide - October 2008 - April 2012
Advise customers by telephone or in person to provide information about services, or obtain details of complaints.
Check to ensure that appropriate changes were made to resolve customers' problems.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Conducted leasing seminars and responsible for internet product sales.
EDUCATION
Southern Wesleyan University, North Augusta, SC Associate of Science in General Studies - December 2005. Charleston Trident Association of Realtors, Property Manager License