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Front desk officer

Location:
Kumasi, Ashanti, Ghana
Posted:
August 30, 2023

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Resume:

CURRICULUM VITAE

DOREEN ASANTE

adzcut@r.postjobfree.com

BIO DATA

Nationality: Ghanaian

Born on: 19

TH

March, 1999

Hometown: Kunsu-Ashanti

Gender: Female

Marital Status: Single

Languages spoken: English and Asante Twi

Address: P.O. Box A.N. 2057, Ash Town, Kumasi

Telephone: 024*******

PROFILE

I am flexible, reliable and possess excellent time keeping skills. I am an enthusiastic, self- motivated, reliable, responsible and hard-working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I have deep knowledge of business and hospitality management to create an enabling environment where clients will feel comfortable and relaxed. Capable of introducing creative ideas and bringing on board good inter and intra-working relationships to promote productivity.

OBJECTIVE

To secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company. EDUCATIONAL RECORDS

TERTIARY EDUCATION

Institution: University of Education Winneba, Kumasi Campus Certificate: Degree

Year: 2018-2022

Program: BSc. catering and Hospitality education

SENIOR HIGH EDUCATION

Place of award: Kumasi Wesley Girls SHS

Year: 2014- 2017

Certificate: WASSCE

JUNIOR HIGH SCHOOL

Place of award: KNUST J.H.S

YEAR 2011- 2014

Certificate: BECE

WORKING EXPERIENCE

Institution: Akropong hospital – Akropong-Ashanti

Position held: Administrative Assistant

Year: 2022 - 2023

Duties: •Performed administrative tasks, report development for inter-departmental and updated client correspondence files.

•Answered and managed incoming and outgoing calls while recording accurate messages.

•Organized and stored hardcopy files.

•Received, sorted and directed incoming mail to maintain good communication channels Institution: SERWAA NYARKO SENIOR HIGH

Position Held: Interns Teacher

Teaching: Food and nutrition, management in living and Engagement in co-curricular activities.

Year: December 2021 to April 2022

Duties: • Assisted students all students in carrying out academic duties by diversifying teaching strategies and effective use of instructional materials which initiated the growth of most students’ performances.

• Facilitated classroom discussions and encouraged the participation of all students during contact hours with positive reinforcements, good classroom management competencies, and time management abilities which resulted in the active participation of all students.

• Served as an Examination Officer in the administration of tests, ensuring an amiable ambiance free from misconduct and disruptions congruent with examination policies which resulted in the realization of the true score in candidates’ results.

• Organized students to embark on tourism as part of the lesson to enable them to have a vivid picture of tourist attractions in Ghana thereby reducing the abstract nature of complex topics. Institution: Agyebaa Company limited

Year: (April 2021 to June, 2022)

Position held: Assistant sales manager

Institution: Senator Hotel-Kumasi

Year: August, 2021 – November, 2021

Position: Supporting Staff (Industrial Attachment) Duties: • Assisted in all standard cleaning duties in the hotel including changing bed making beds, cleaning bathrooms, removing the garbage, cleaning floors, restocking personal care amenities, and sanitizing public areas which lead to a hygienic environment free from infectious diseases.

• Aided the porter in the welcoming and movement of clients’ luggage to the assigned room with smiles which facilitated several referrals due to our welcoming atmosphere.

• Served as a guide in touring new clients around the premises to enable them to identify specific places and be abreast with environment culture.

• Assisted the food and beverages department in serving customers with diligence, respect, and empathy thereby reducing unnecessary overcrowding and maximizing customer satisfaction.

LEADERSHIP

Course rep- Hospitality management module.

Course rep: Hygiene and Safety module.

COMPUTER LITERACY

• Microsoft Word

• Excel

• Power point

REFERENCE

MONICA BOATENG,

SERWAA NYARKO SENIOR HIGH SCHOOL

055*******

DORIS BAAH

AGYEBAA ENTERPRISE

+447*********

MAXWELL OSEI AGYEMAN

SENATOR HOTEL

024*******



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