Southcentral Foundation

Security Guard **/**/** – 07/1/21

Monitored and authorized entrance and departure of employees, visitors, and other persons with great excellent customer service skills to guard the premises. Made patrol rounds on Southcentral Foundation Campus looking for signs of intrusion and ensured security of doors and doors. Showed hard work and commitment for safety. Followed the protocol and contacted other Security Guards for any violations or accidents in the assigned area. Greeted each person as they entered the building. Asked the required questions to ensure no COVID symptoms. Had them hand sanitized or wash their hands before entering the building. Provided safety masks to those in need. Asked all visitors to sign in. Sanitized the work area after each use. Set up paperwork for the next day. Assisted Customer Owners to find their appointment and gave directions on where to go. Worked with other staff members with mail, any orders, deliveries, and Customer Owners appointments. Delivered supplies to appropriate departments

Southcentral Foundation 03/25/2019 – 04/20/2020

Administrative Support II

Completes administrative duties: A variety of computer-based tasks related to documentation in the appropriate format. Arranges meetings and events as directed. Duties include but are not limited to; meeting minutes and agendas, securing location, notifying participants, creating agenda, and completing event or meeting evaluation. Creating charts, graphs, tables, and spreadsheets, arranging equipment and necessary supplies. Obtains and documents all necessary information required to provide services needed to Customer Owners or programs. Orders and maintains office supplies and equipment, facilities requests, and any other items necessary for operation of the department. Acts as a resource and trains others, when appropriate.

Summit Windows and Doors

Administrative Assistant 07/31/2017 - 01/04/2018

Handling office tasks such as answering phones and directing customers to appropriate person in office. Wrote out messages for each person calling to each office employee. Checking emails for invoices to print out and process for payment when received. Politely greeted customers when entering main office. Maintained a filing system by business per month for the year and archived away at the end of calendar year. Wrote out faxes for orders and sent them out and kept a daily log of each one. Ordered office supplies. Proficiency in MS software programs and running office equipment. Data entry for vouchers, invoices, checks, and account statements. Kept the office tidy daily.

Southcentral Foundation 10/27/14 – 07/17/2015

Administrative Support I

Creates, develops, and nurtures culturally appropriate interactions and connections with each other, customer-owners, and the community.

Practices and promotes established customer service standards effectively.

Receives customer-owners to the department in a friendly, professional, and courteous manner.

Answers telephones, directs calls, and messages to appropriate staff member or department.

Responds to questions within scope of work.

Assists customer-owners by providing accurate information that meets the customer-owner’s needs the first time.

Works with customer-owners in a positive and courteous manner to establish and maintain effective working relationships.

Adheres to policies and procedures necessary for preparing records, documentation, and mandated reports for department’s programs.

Uses appropriate conflict resolution skills.

Maintains quality, safety, and infection control standards.

Copper River Native Association

Contract Health Program Coordinator 01/14/2008 - 03/07/2011

Maintained payment files for contract health beneficiaries. Answered calls related to insurance, providers, and clients. Recruited new beneficiaries and assisted in collection of required paperwork. Established an electronic record with access program and doing data entry. Filed all paperwork in a detailed filing system. Maintained all 8 programs with no supervision. Maintained different computer software with little to no supervision.

Copper River Native Association

Administrative Assistant 09/24/2007 - 01/11/2008

Performed general office duties including filing, copying, faxing, and mailing. Created an electric filing system and managed the hard copies. Coordinated meetings and conferences and scheduled weekly staff meetings.

Copper River Native Association

Receptionist 05/23/2005 - 09/21/2007

Answered phones and operated a switchboard. Answered inquiries about company. Ensured reception area was tidy daily. Greeted visitors warmly and made sure they were comfortable. Coordinated mail flow in and out of the office. Coordinated office activities. Sent email and faxes and collected and distributed parcels and other mail. Performed basic bookkeeping, filing, and clerical duties. Prepared travel vouchers. Communicated with staff, Village Councils, Board Members, and other outside companies in a pleasant manner

Native Village of Tazlina

Environmental Protection Agency Assistant 01/31/2005 - 05/20/2005

Received visitors and phone calls. Requested and gathered specific information on various data. Assisted other Co-workers to complete assigned tasks. Established recycling routes for locals and assisted in collection and delivering.

Copper River Native Association

Receptionist 10/11/2004 - 01/28/05

Answered phones and operated a switchboard. Answered inquiries about company. Ensured reception area was tidy daily. Greeted visitors warmly and made sure they were comfortable. Coordinated mail flow in and out of the office. Coordinated office activities. Sent email and faxes and collected and distributed parcels and other mail. Performed basic bookkeeping, filing, and clerical duties. Prepared travel vouchers. Communicated with staff, Village Councils, Board Members, and other outside companies in a pleasant manner

Prince William Sound Community College

Adult Basic Educator Tutor 11/05/2001-11/28/2001

Taught in ABE or GED content areas. Organized data to produce student reports. Made decisions concerning student instruction.

Youth Opportunity Center

Youth Opportunity Special Assistant 05/20/2001-11/02/2001

Assisted in data entry for all youth in the area. Assisted in developing career track trainings for youths setting up job experience sites, career development activities, job placements, schooling, recruiting for colleges. Coordinated and built relations with youth serving organizations, schools, and other opportunities. Helped serve as a liaison between programs and employers for employers for employment or training. Work with Y.O.G. Specialist in all tasks.

Copper River Basin Regional Housing Authority

Receptionist 04/07/1999 - 07/20/1999

Greeted the public, assisted customers, clients, as they entered as well as the phone. Received and handled payments for monthly charges and bills. Took messages, complied correspondence for records of each tenant.

Native Village of Klut-Kaah

ICWA Assistant 07/04/1996-09/09/1996

Assisted the ICWA worker in paperwork. Organized the books and files. Abided in confidentiality. Answered phones in professionally manner and took messages to appropriate staff.

-I have served as a Board Member on Copper River Native Association, Copper River Basin Regional Housing Authority, and Native Village of Tazlina from 1999-2014.

Volunteered at local events for many years

These are places and jobs I have worked in between:

City of Valdez Snow Removal

Global Positioning Services Field Assistant Surveyor

Native Village of Tazlina Fire Reduction Laborer

Bengal Group Pipe Layer/Laborer

Copper Basin Regional Housing Authority Janitor

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