Human Resources Four Seasons
Resume:
● Desouky Ibrahim Elwany
Elshreny street ismailia city Egypt
Email. **************@*****.***
Objective
want to improve my professional skills and experience within a company who offers perspective and excellence in quality, as well as an environment of confidence and teamwork. To grow with the company in an effective way with the rest of the team offering the best experience in products and services Educatio
international British institute computer diploma certificate of tourism hotels & Center for the study of Tourism and Hotel 2007 Management and information system and human resources development ( IBI )
University of Egypt
General Grade : Very Good
Work Experience
Houskeeping
Four Seasons Resort, Sharm Elsheikh 2008 - 2013
( Housekeeping ) Worked at department at all areas as Night cleaner – House attendant AM and PM and Room - Room attendant at Four seasons Seychelles ( Task Fours)
retailer
Outlet,All Fashion Brands,Sharm Elsheikh 2013 - 2021 Cooperated with the sales and marketing team leaders to determine best products to promote or withdraw.
Houskeeping.
Shift Leader, AlHayat Hotel,Sharjah ( UEA) Aug,2021 - Mar 2022 Respond promptly to requests from guests Front Desk or At Your Service requests. Effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Training
FSTTP ) Four seasons resort sharm Elsheikh
Fire Fighting training
Telephone etiquette
Four seasons Aspect training
The Guest experience strategy training
The employee experiences
First aid
Bribery act
Body Language
Languages.
English . good
Arabic . mother language
SKILLS
To adapt to the working environment and deliver my expertise in the innovative hospitality and sales skills, while maintaining the integrity and work ethics, thereby keeping up the reputation of the organization.
Contact this candidate