● Desouky Ibrahim Elwany

Elshreny street ismailia city Egypt

Email. adzcul@r.postjobfree.com

+201*********

Objective

want to improve my professional skills and experience within a company who offers perspective and excellence in quality, as well as an environment of confidence and teamwork. To grow with the company in an effective way with the rest of the team offering the best experience in products and services Educatio

international British institute computer diploma certificate of tourism hotels & Center for the study of Tourism and Hotel 2007 Management and information system and human resources development ( IBI )

University of Egypt

General Grade : Very Good

Work Experience

Houskeeping

Four Seasons Resort, Sharm Elsheikh 2008 - 2013

( Housekeeping ) Worked at department at all areas as Night cleaner – House attendant AM and PM and Room - Room attendant at Four seasons Seychelles ( Task Fours)

retailer

Outlet,All Fashion Brands,Sharm Elsheikh 2013 - 2021 Cooperated with the sales and marketing team leaders to determine best products to promote or withdraw.

Houskeeping.

Shift Leader, AlHayat Hotel,Sharjah ( UEA) Aug,2021 - Mar 2022 Respond promptly to requests from guests Front Desk or At Your Service requests. Effective at listening to, understanding, and clarifying concerns raised by employees and guests.

Training

FSTTP ) Four seasons resort sharm Elsheikh

Fire Fighting training

Telephone etiquette

Four seasons Aspect training

The Guest experience strategy training

The employee experiences

First aid

Bribery act

Body Language

Languages.

English . good

Arabic . mother language

SKILLS

To adapt to the working environment and deliver my expertise in the innovative hospitality and sales skills, while maintaining the integrity and work ethics, thereby keeping up the reputation of the organization.

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