AMANDA CHIM

PATIENT SERVICE SPECIALIST

CONTACT

206-***-****

adzctz@r.postjobfree.com

PROFILE

Patient access specialist that has been utilizing and growing my skills for 8+ Years. I bring experience in balancing problematic, administrative, & clinical duties to achieve patient satisfaction. Proficient in EPIC, NEXTGEN, & MS Office. Thorough understanding of medical registration process, insurance, multi-modality imaging scheduling, & procedures to streamline patient experience

SKILLS

Familiar with Medical Terminology

Appointing

Medical Records

Computer Literacy

Creativity

Strategic thinking

Referral Processing

Account Intake

EXPERIENCE

Proliance Ortho

Front Desk / Scheduler

2021-2023

- Medical Departments [DAR SCRUBBING]

-Maintain ongoing tracking and appropriate documentation on referrals to promote team awareness and ensure patients safety

--Ensure complete & accurate registration, including patient’s demographics, & patients insurance information

-Assemble information concerning patients’ clinical background & referral needs. / Contact review organizations & insurance companies to ensure prior approval is met.

PACIFIC MEDICAL CENTER

Referral coordinator / Front desk

FEB 2019 – MAR 2020

-Process referral records & patient information

-Maintain data reports & update billing information

-Coordinate across medical departments

-Correspond with Insurance companies & Other medical clinics

-Provide specific medical information to financial services to maximize reimbursements to hospitals & physicians.

-Coordinate with Physicians MA for scheduling and other patient needs.

ST FRANCIS HOSPITAL CONIFER

Patient Access Representative II

JAN 2016- FEB 2019

-Scan protected health information, create & file patient information packets/ folders for upcoming hospital services.

- I would also assist with checking in diagnostic procedures [ Enter data into EMR system, provide patient with appointment instructions

-Secure medical necessity checks/verification in accordance with centers for Medicaid & Medicare services. Checked in Ambulances in the back of hospital for ER services. Make sure every patient has correct demographics on their wristband once admitted.

EDUCATION

HIGH SCHOOL DIPLOMA

EVERGREEN HS

2010-2014

3.0 GPA TECHNOLOGY

COMSETOLOGY

EVERGREEN BEAUTY COLLEGE

2015-2017

Hair / Lash Certified

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