Front Desk Patient Access
Resume:
AMANDA CHIM
PATIENT SERVICE SPECIALIST
CONTACT
************@*****.***
PROFILE
Patient access specialist that has been utilizing and growing my skills for 8+ Years. I bring experience in balancing problematic, administrative, & clinical duties to achieve patient satisfaction. Proficient in EPIC, NEXTGEN, & MS Office. Thorough understanding of medical registration process, insurance, multi-modality imaging scheduling, & procedures to streamline patient experience
SKILLS
Familiar with Medical Terminology
Appointing
Medical Records
Computer Literacy
Creativity
Strategic thinking
Referral Processing
Account Intake
EXPERIENCE
Proliance Ortho
Front Desk / Scheduler
2021-2023
- Medical Departments [DAR SCRUBBING]
-Maintain ongoing tracking and appropriate documentation on referrals to promote team awareness and ensure patients safety
--Ensure complete & accurate registration, including patient’s demographics, & patients insurance information
-Assemble information concerning patients’ clinical background & referral needs. / Contact review organizations & insurance companies to ensure prior approval is met.
PACIFIC MEDICAL CENTER
Referral coordinator / Front desk
FEB 2019 – MAR 2020
-Process referral records & patient information
-Maintain data reports & update billing information
-Coordinate across medical departments
-Correspond with Insurance companies & Other medical clinics
-Provide specific medical information to financial services to maximize reimbursements to hospitals & physicians.
-Coordinate with Physicians MA for scheduling and other patient needs.
ST FRANCIS HOSPITAL CONIFER
Patient Access Representative II
JAN 2016- FEB 2019
-Scan protected health information, create & file patient information packets/ folders for upcoming hospital services.
- I would also assist with checking in diagnostic procedures [ Enter data into EMR system, provide patient with appointment instructions
-Secure medical necessity checks/verification in accordance with centers for Medicaid & Medicare services. Checked in Ambulances in the back of hospital for ER services. Make sure every patient has correct demographics on their wristband once admitted.
EDUCATION
HIGH SCHOOL DIPLOMA
EVERGREEN HS
2010-2014
3.0 GPA TECHNOLOGY
COMSETOLOGY
EVERGREEN BEAUTY COLLEGE
2015-2017
Hair / Lash Certified
Contact this candidate