FEMI KOLEBAJE, MBA, CBAP (In-View)

***-**** *** ****** 306-***-****

Regina, SK, S4R 7Z8 adzct9@r.postjobfree.com

Business /Process Analyst

Business Analysis Professional, Process Analyst, and Change Management Practitioner with over 8 years of experience across various industries. A highly analytical, innovative, and motivated individual, with excellent problem-solving and strong communication skills. Committed to quality service delivery, eager to add value that enables organizations to achieve their strategic goals.

Areas of Expertise

Requirements Elicitation

Requirements Analysis and Design

Gap Analysis

Functional Requirements & Release Notes Documentation

Solution Design

Process Analysis

Business Process Modeling

Process Improvement

Product Management

Product Life Cycle

Strategy Analysis

Change Management

Facilitation and Training

Key Tools

Jira

Google Data Studio

MIRO

Confluence

Microsoft office tools

Slack

Lucid chart

Power BI

Accomplishments AND Achievements

Reduced processing time by approximately 15% by working collaboratively with the product development team to build a strong ePayment solution for First bank limited.

Key Business Analyst in the successful implementation of an Enterprise Resource Planning (ERP) application for First bank limited, which improved client and employee experience.

Part of First bank limited core banking application upgrade project team, improving the overall user experience for over 70% of the company’s clients.

Achieved a reduction in the turnaround time of dispute management through an extensive process audit and improvement.

Professional Experience

Ideation Platform Ltd. January 2023 – Till date

Process Analyst

●Conduct process assessments to identify areas of improvement and develop process improvement recommendations

●Analyze current business processes to identify gaps and inefficiencies

●Collaborate with clients to design and implement improved processes

●Create process documentation including process maps, standard operating procedures, and work instructions

●Monitor and measure process performance using key performance indicators (KPIs)

●Develop and deliver process training to employees and stakeholders

●Provided valuable recommendations that improved the Company’s Customer On-boarding Process.

Government of CANADA APRIL 2022- Date

Payment Services Analyst

●Analyzing data related to payment services, such as transaction volume,, client satisfaction, to identify areas for improvement.

●Collaborating with cross-functional teams, such as product development and customer service, to develop new payment services or improve existing ones.

●Developing and maintaining relationships with key stakeholders, such as financial institutions, ministries, and customers.

●Collaborating with cross-functional teams, such as product development and customer service, to develop new payment services or improve existing ones.

●Analyzing existing business procedures and identifying areas for improvement.

●Working with cross-functional teams to identify and implement process improvements.

●Conducting research and data analysis to support process improvement initiatives.

●Communicating findings and recommendations to senior management and other stakeholders.

Inland Kenworth Regina MAY 2021- APRIL 2022

Account payable analyst

●Document gathering and analysis from vendors

●Coding and verification of financial source documents

●Critically analyze every problem, and evaluate available solutions

●Developed and managed a repository of reusable requirements documentation to support future initiatives

●Ensured compliance with process management, by mapping out processes and identifying areas where compliance may be an issue

First bank limited February 2018- April 2021

Team Lead, Financials & Business Analysis – Banking Business

Project Name: FINACLE Transformation

●Identified process gaps, documented new processes, facilitated process defining and improvement meetings, and validation sessions with key stakeholders.

●Primary Liaison between the product owners, operations, and software developers in interpreting, documenting, communicating, and validating business requirements for the upgrade of the bank's digital processes and systems.

●Collaborated with Business leads to analyze current state processes, identify pain points, and develop process/system improvement recommendations.

●Analyzed and documented possible areas for improvement

●Gathered and analyzed relevant information from stakeholders and performed solution evaluation on implemented designs

●Improved business performance by proposing strategic recommendations on alternative crude evacuation options, increasing the company’s annual revenue by 10%.

●Conducted user acceptance testing and simulation on upgraded E-business suites and core banking applications.

●Achieved a tangible reduction in cost wastages by developing cost management recommendations on budget control and operational expenses.

●Created an Avoidable Loss Policy that was approved and implemented by the Board of Directors and Executive Management, significantly reducing cost wastages on projects.

First bank limited February 2015- January 2018

Business Process Improvement (Business Analysis) – Banking Business

Project Name: Anti Money Laundering And Account Opening Implementation.

A member of the team that led and managed various software implementation projects for the bank, reducing operating costs by approximately 30% and exceeding the customers’ expectations. Monitored project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions.

Primary liaison among key stakeholders including the clients, process owners, and vendors in gathering, documenting, and translating business requirements to functional specifications.

Improved clients’ business processes by providing advisory services relating to strategy, planning, and process improvement, in line with best practices and industry trends, and tailored to each client’s needs and requirements.

Redesigned scope and performed deep data analysis to identify trends and patterns in the data reporting to enhance

Partnered with developers to automate manual processes, saving time and money while decreasing errors. Credited as a primary driving force of customer-centric banking processes.

Education & Training

Master of Business Administration, Obafemi Awolowo University, Ile-Ife, Nigeria.

Bachelor of Science, Physics with Electronics, Olabisi Onabanjo University, Ago-Iwoye, Nigeria

Certificate in Leadership, Saskatchewan Polytechnic, Regina, Saskatchewan.

Professional Qualifications

Canadian Security Course

Certified Business Analysis Professional (In-View)

Professional Memberships

International Institute of Business Analysis (IIBA)

Contact this candidate