Customer Service Data Entry

MG Marni Garvey

Coral Springs, FL ***** 954-***-**** ************@***.***

PROFESSIONAL

SUMMARY

Dedicated and meticulous professional bringing more than 25 years of experience readying patients for invasive and non-invasive tests and procedures. Well-versed in managing supplies, fields and aseptic techniques. Proficient in HIPAA, facility standards and competent in operating in high-volume, high-stress settings. Practiced at assisting clinical and surgical leaders with the diagnosis and treatment of acute and chronic patient conditions. Highly organized and professional in diverse routine and complex situations. Sets up and operates equipment, collects histories and provides comfort setting adjustments and performs diagnostic tests.

SKILLS General office Clerical

Front desk General office duties

Receptionist Billing

Clerical support Payroll

Data entry

Ekg CPR Certified

Scheduling Pricing

Customer Service Medical Office

Experience

Medical Scheduling

Taking Vitals

OSHA Regulations

Pulse Oximetry

Patient Safety

Patient Interviews

Patient Observation

Patient services

Culturally-competent care

WORK HISTORY HEALTH SUPPORT TECHNICIAN 08/2022 to 06/2023 Sierra Life Care Lauderhill, FL

Screen and check students for injuries and complaints of illness Make determinations of course of action,administer first aid, disinfect, and bandage cuts, abrasions and burns

Observe for signs of shock and emergency situations Perform CPR if student is breathless

Notify parent or guardian regarding ill or injured students Dispense medications as authorized by physician and parent closely Provide a quiet calming and comfortable atmosphere for ill or injured students.

CASHIER/CUSTOMER SERVICE REPRESENTATIVE 10/2018 to 08/2022 Vista Bmw Coconut Creek Coconut Creek, FL

Interacted positively with regular customers to build rapport, learn desires and remember names

Investigated customer concerns to resolve problems and maintain loyalty Mentored new team members on registers, meeting customer needs, maximizing group performance and maintaining high satisfaction with customers

Solve problems and handle customer complaints

Provided back-up coverage to provide customers with optimal support Counted cash in register drawer to balance register at beginning and end of shift

Processed POS transactions, including checks, cash and credit purchases or refunds

Reviewed and resolved differences between accounting information and cash drawer

Upheld high standards of accounting accuracy, quickly and accurately counting drawers at start and end of each shift.

SUPERVISOR/MANAGER 12/2010 to 04/2018

Traditions Judaica Pompano Beach, FL

Entered details such as payments, account information and call logs into the computer system

Copied, logged and scanned supporting documentation Responded to customer requests via telephone and email. MANAGER /SUPERVISOR MEDICAL ASSISTANT 06/1994 to 06/2010 NSLIJ Glen Cove, NY

Worked directly with drs ekg venipuncture front and back office duties billing assisted in minor surgery

Learned so much how to be compassionate work alone work with others Made a impact with patients and drs i worked with as well as personnel through out the hospital.

FRONT DESK 09/1991 to 06/1994

Extremely organized

Pricing tool development

Answer phone schedule appt

Data entry billing

Self-motivated

CEU child abuse

Team leadership

CEU elder care

Strong verbal communication.

EDUCATION High School Diploma 06/1987

Island Trees High School, Levittown, NY

Associate of Arts

Nassau Community College, Garden City, NY

Medical Assisting

Suburban Technical School, Hempstead, NY

CERTIFICATIONS CPR certified

CPR

Ekg

First Aid

Payroll

Answer phone

Scheduling patients

General office duties

Office

CEU child abuse

Receptionist

Scheduling

Surgery

Phone

CEU drug abuse

Venipuncture

Clerical support

Interpersonal and written communication

Contact this candidate