Post Job Free

Resume

Sign in

Customer Service Sales Representative

Location:
Tampa, FL
Posted:
August 30, 2023

Contact this candidate

Resume:

Anthony M. Spera

**** ******* ***

Sarasota, Fl *4234

941-***-**** (cell)

adzcrl@r.postjobfree.com

OBJECTIVE

Seeking a position which would allow me to use my sales, management, computer, and training experience in a position offering challenge and growth potential. SUMMARY OF QUALIFICATIONS

Extensive knowledge in the areas of supervision, training, team building, conflict resolution, sales, marketing, and business computer programs. I am organized and goal oriented.

WORK EXPERIENCE

Uber\Lyft, Inc., Sarasota, Fl 2017 to Present

Driving for car share companies

o Driving car share for residential and business customers Caregiver for mother Sarasota, Fl June 2016 to 2021 Caregiver for mother dying from cancer

o Drove for all events, doctor appointments, grocery store Gorilla Garage, Inc., Sarasota, Fl 2014 to 2016

Sales Representative for Garage coating

o Appointment setting opportunities from Malls, festivals, and shows o Set up, break down sales booth at events

o

Infocision, Inc., Akron, Ohio June 2006 to 2014

Trainer for Telecommunicators in the Work at Home Program

Train communicators for outbound volunteer recruitment calls

Train communicators for inbound calls for client programs

Training methods used include telephone, internet, conference lines, and online meeting site employing power point presentations

Responsible for over 60 trainees per month and over 160 trained communicators

Personally handle inbound calls for over 25 clients

Serve many nationally recognized clients including Feed the Children, American Heart Association, American Cancer Research, and Leukemia and Lymphoma Society

Winking Lizard Tavern, Bedford Heights, Ohio May 2004 to May 2006 Assistant Manager – Front of House and Back of House

Affiliated with all aspects of a high volume restaurant / bar operation including handling private parties, large banquets and special events

Worked as a trainer for various departments

Managed up to 75 employees

Budget planning and implementation

Areas of responsibility included service, maintenance, marketing, computer, employee motivation, sanitation, and efficiency

Rico’s Pizzeria and Restaurant, Sarasota, Florida 2000 to 2004

Restaurant Manager

Managed all aspects of restaurant including off-site events, party planning and catering events

Managed over 12 employees

Handled daily operations, overseeing menu planning, ordering supplies, handling deliveries, scheduling employees,

Hired, trained, and supervised cooks, servers, order takers, and home delivery and cleaning personnel

Protocal / Productivity Point, Sarasota, Florida 1998 to 2000 Inside Sales / Telecommunicator

Worked in sales department, promoting online computer training programs.

Called on training departments of major corporate accounts

Developed leads, initiated contacts and follow-up

Coordinator between customers and computer program trainers Security Link, Sarasota, Florida 1997 to 1998

Sales Representative

Handled in-home sales calls

Worked booths at informational fairs

Conducted workshops on residential security systems

Provided training to new sales representatives

Achieved high sales records due to quality customer service Plantation Golf & Country Club, Venice, Florida 1994 to 1997 Sous Chef / Banquet Chef

Managed many different aspects of high volume club

Oversaw multi-facet operation; gourmet restaurant, grill restaurant, banquets, on-site and off-site events, buffets, weddings, private parties

Handled menu planning, scheduling, preparation, ordering,

Hired, trained, motivated, organized, handled and resolved conflicts

Operated highly efficient kitchen

EDUCATION

Sarasota Technical Institute

2 year Certificate in Commercial Foods / Institutional Cooking New Horizon Computer Training Program

Trained in over 50 computer applications

Texas Community College

Various courses through Business Management Program Food Manager Certificate and Culinary Certificate

Sales training seminars

STRENGTHS

Accomplished trainer, supervisor, motivator

Able to provide quality customer service, communications, organizing

Strong work ethic and self-motivator

Utilize experience to meet and exceed company goals Anthony M. Spera

1951 Chester Ave

Sarasota, Fl 34234

941-***-**** (cell)

adzcrl@r.postjobfree.com

OBJECTIVE

Seeking a position which would allow me to use my sales, management, computer, and training experience in a position offering challenge and growth potential. SUMMARY OF QUALIFICATIONS

Extensive knowledge in the areas of supervision, training, team building, conflict resolution, sales, marketing, and business computer programs. I am organized and goal oriented.

WORK EXPERIENCE

Uber\Lyft, Inc., Sarasota, Fl 2017 to Present

Driving for car share companies

o Driving car share for residential and business customers Caregiver for mother Sarasota, Fl June 2016 to 2021 Caregiver for mother dying from cancer

o Drove for all events, doctor appointments, grocery store Gorilla Garage, Inc., Sarasota, Fl 2014 to 2016

Sales Representative for Garage coating

o Appointment setting opportunities from Malls, festivals, and shows o Set up, break down sales booth at events

o

Infocision, Inc., Akron, Ohio June 2006 to 2014

Trainer for Telecommunicators in the Work at Home Program

Train communicators for outbound volunteer recruitment calls

Train communicators for inbound calls for client programs

Training methods used include telephone, internet, conference lines, and online meeting site employing power point presentations

Responsible for over 60 trainees per month and over 160 trained communicators

Personally handle inbound calls for over 25 clients

Serve many nationally recognized clients including Feed the Children, American Heart Association, American Cancer Research, and Leukemia and Lymphoma Society

Winking Lizard Tavern, Bedford Heights, Ohio May 2004 to May 2006 Assistant Manager – Front of House and Back of House

Affiliated with all aspects of a high volume restaurant / bar operation including handling private parties, large banquets and special events

Worked as a trainer for various departments

Managed up to 75 employees

Budget planning and implementation

Areas of responsibility included service, maintenance, marketing, computer, employee motivation, sanitation, and efficiency

Rico’s Pizzeria and Restaurant, Sarasota, Florida 2000 to 2004

Restaurant Manager

Managed all aspects of restaurant including off-site events, party planning and catering events

Managed over 12 employees

Handled daily operations, overseeing menu planning, ordering supplies, handling deliveries, scheduling employees,

Hired, trained, and supervised cooks, servers, order takers, and home delivery and cleaning personnel

Protocal / Productivity Point, Sarasota, Florida 1998 to 2000 Inside Sales / Telecommunicator

Worked in sales department, promoting online computer training programs.

Called on training departments of major corporate accounts

Developed leads, initiated contacts and follow-up

Coordinator between customers and computer program trainers Security Link, Sarasota, Florida 1997 to 1998

Sales Representative

Handled in-home sales calls

Worked booths at informational fairs

Conducted workshops on residential security systems

Provided training to new sales representatives

Achieved high sales records due to quality customer service Plantation Golf & Country Club, Venice, Florida 1994 to 1997 Sous Chef / Banquet Chef

Managed many different aspects of high volume club

Oversaw multi-facet operation; gourmet restaurant, grill restaurant, banquets, on-site and off-site events, buffets, weddings, private parties

Handled menu planning, scheduling, preparation, ordering,

Hired, trained, motivated, organized, handled and resolved conflicts

Operated highly efficient kitchen

EDUCATION

Sarasota Technical Institute

2 year Certificate in Commercial Foods / Institutional Cooking New Horizon Computer Training Program

Trained in over 50 computer applications

Texas Community College

Various courses through Business Management Program Food Manager Certificate and Culinary Certificate

Sales training seminars

STRENGTHS

Accomplished trainer, supervisor, motivator

Able to provide quality customer service, communications, organizing

Strong work ethic and self-motivator

Utilize experience to meet and exceed company goals Anthony M. Spera

1951 Chester Ave

Sarasota, Fl 34234

941-***-**** (cell)

adzcrl@r.postjobfree.com

OBJECTIVE

Seeking a position which would allow me to use my sales, management, computer, and training experience in a position offering challenge and growth potential. SUMMARY OF QUALIFICATIONS

Extensive knowledge in the areas of supervision, training, team building, conflict resolution, sales, marketing, and business computer programs. I am organized and goal oriented.

WORK EXPERIENCE

Uber\Lyft, Inc., Sarasota, Fl 2017 to Present

Driving for car share companies

o Driving car share for residential and business customers Caregiver for mother Sarasota, Fl June 2016 to 2021 Caregiver for mother dying from cancer

o Drove for all events, doctor appointments, grocery store Gorilla Garage, Inc., Sarasota, Fl 2014 to 2016

Sales Representative for Garage coating

o Appointment setting opportunities from Malls, festivals, and shows o Set up, break down sales booth at events

o

Infocision, Inc., Akron, Ohio June 2006 to 2014

Trainer for Telecommunicators in the Work at Home Program

Train communicators for outbound volunteer recruitment calls

Train communicators for inbound calls for client programs

Training methods used include telephone, internet, conference lines, and online meeting site employing power point presentations

Responsible for over 60 trainees per month and over 160 trained communicators

Personally handle inbound calls for over 25 clients

Serve many nationally recognized clients including Feed the Children, American Heart Association, American Cancer Research, and Leukemia and Lymphoma Society

Winking Lizard Tavern, Bedford Heights, Ohio May 2004 to May 2006 Assistant Manager – Front of House and Back of House

Affiliated with all aspects of a high volume restaurant / bar operation including handling private parties, large banquets and special events

Worked as a trainer for various departments

Managed up to 75 employees

Budget planning and implementation

Areas of responsibility included service, maintenance, marketing, computer, employee motivation, sanitation, and efficiency

Rico’s Pizzeria and Restaurant, Sarasota, Florida 2000 to 2004

Restaurant Manager

Managed all aspects of restaurant including off-site events, party planning and catering events

Managed over 12 employees

Handled daily operations, overseeing menu planning, ordering supplies, handling deliveries, scheduling employees,

Hired, trained, and supervised cooks, servers, order takers, and home delivery and cleaning personnel

Protocal / Productivity Point, Sarasota, Florida 1998 to 2000 Inside Sales / Telecommunicator

Worked in sales department, promoting online computer training programs.

Called on training departments of major corporate accounts

Developed leads, initiated contacts and follow-up

Coordinator between customers and computer program trainers Security Link, Sarasota, Florida 1997 to 1998

Sales Representative

Handled in-home sales calls

Worked booths at informational fairs

Conducted workshops on residential security systems

Provided training to new sales representatives

Achieved high sales records due to quality customer service Plantation Golf & Country Club, Venice, Florida 1994 to 1997 Sous Chef / Banquet Chef

Managed many different aspects of high volume club

Oversaw multi-facet operation; gourmet restaurant, grill restaurant, banquets, on-site and off-site events, buffets, weddings, private parties

Handled menu planning, scheduling, preparation, ordering,

Hired, trained, motivated, organized, handled and resolved conflicts

Operated highly efficient kitchen

EDUCATION

Sarasota Technical Institute

2 year Certificate in Commercial Foods / Institutional Cooking New Horizon Computer Training Program

Trained in over 50 computer applications

Texas Community College

Various courses through Business Management Program Food Manager Certificate and Culinary Certificate

Sales training seminars

STRENGTHS

Accomplished trainer, supervisor, motivator

Able to provide quality customer service, communications, organizing

Strong work ethic and self-motivator

Utilize experience to meet and exceed company goals Anthony M. Spera

1951 Chester Ave

Sarasota, Fl 34234

941-***-**** (cell)

adzcrl@r.postjobfree.com

OBJECTIVE

Seeking a position which would allow me to use my sales, management, computer, and training experience in a position offering challenge and growth potential. SUMMARY OF QUALIFICATIONS

Extensive knowledge in the areas of supervision, training, team building, conflict resolution, sales, marketing, and business computer programs. I am organized and goal oriented.

WORK EXPERIENCE

Uber\Lyft, Inc., Sarasota, Fl 2017 to Present

Driving for car share companies

o Driving car share for residential and business customers Caregiver for mother Sarasota, Fl June 2016 to 2021 Caregiver for mother dying from cancer

o Drove for all events, doctor appointments, grocery store Gorilla Garage, Inc., Sarasota, Fl 2014 to 2016

Sales Representative for Garage coating

o Appointment setting opportunities from Malls, festivals, and shows o Set up, break down sales booth at events

o

Infocision, Inc., Akron, Ohio June 2006 to 2014

Trainer for Telecommunicators in the Work at Home Program

Train communicators for outbound volunteer recruitment calls

Train communicators for inbound calls for client programs

Training methods used include telephone, internet, conference lines, and online meeting site employing power point presentations

Responsible for over 60 trainees per month and over 160 trained communicators

Personally handle inbound calls for over 25 clients

Serve many nationally recognized clients including Feed the Children, American Heart Association, American Cancer Research, and Leukemia and Lymphoma Society

Winking Lizard Tavern, Bedford Heights, Ohio May 2004 to May 2006 Assistant Manager – Front of House and Back of House

Affiliated with all aspects of a high volume restaurant / bar operation including handling private parties, large banquets and special events

Worked as a trainer for various departments

Managed up to 75 employees

Budget planning and implementation

Areas of responsibility included service, maintenance, marketing, computer, employee motivation, sanitation, and efficiency

Rico’s Pizzeria and Restaurant, Sarasota, Florida 2000 to 2004

Restaurant Manager

Managed all aspects of restaurant including off-site events, party planning and catering events

Managed over 12 employees

Handled daily operations, overseeing menu planning, ordering supplies, handling deliveries, scheduling employees,

Hired, trained, and supervised cooks, servers, order takers, and home delivery and cleaning personnel

Protocal / Productivity Point, Sarasota, Florida 1998 to 2000 Inside Sales / Telecommunicator

Worked in sales department, promoting online computer training programs.

Called on training departments of major corporate accounts

Developed leads, initiated contacts and follow-up

Coordinator between customers and computer program trainers Security Link, Sarasota, Florida 1997 to 1998

Sales Representative

Handled in-home sales calls

Worked booths at informational fairs

Conducted workshops on residential security systems

Provided training to new sales representatives

Achieved high sales records due to quality customer service Plantation Golf & Country Club, Venice, Florida 1994 to 1997 Sous Chef / Banquet Chef

Managed many different aspects of high volume club

Oversaw multi-facet operation; gourmet restaurant, grill restaurant, banquets, on-site and off-site events, buffets, weddings, private parties

Handled menu planning, scheduling, preparation, ordering,

Hired, trained, motivated, organized, handled and resolved conflicts

Operated highly efficient kitchen

EDUCATION

Sarasota Technical Institute

2 year Certificate in Commercial Foods / Institutional Cooking New Horizon Computer Training Program

Trained in over 50 computer applications

Texas Community College

Various courses through Business Management Program Food Manager Certificate and Culinary Certificate

Sales training seminars

STRENGTHS

Accomplished trainer, supervisor, motivator

Able to provide quality customer service, communications, organizing

Strong work ethic and self-motivator

Utilize experience to meet and exceed company goals



Contact this candidate