RONDI C A R L O S -VOLPI

M E T A I R I E, L A EMAIL: adzcr5@r.postjobfree.com PHONE: 504-***-****

HUMAN RESOURCES / EMPLOYEE RELATIONS / RECRUITING PROFESSIONAL Passionate, innovative and dynamic professional with over 20 years of Human Resources experience. History of promoted leadership with extensive experience managing employee relations, recruiting, training, conflict resolution, policy creation, and implementation, benefits programs and cost control activities. A trusted HR Business Partner. Able to identify and assess complex problems and needs leading to creation and implementation of effective solutions. Demonstrated knowledge of federal and state regulations, business ethics and compliance practices. Ability to manage risks and increase operational efficiency in a fast-paced environment. Extensive experience with workforce planning, headcount analysis and budgeting. Dedicated to improving individual employee and entire organization performance through effective collaboration and communication. Seeking to leverage my skillset in a role within a forward-thinking company with a focus on people development and strategic HR programs.

STRENGTHS AND CORE COMPETENCIES

Multi-Site / State / District Support Culture Champion / Change Management

Advanced Communication Skills

Collaborative and Influential

Adaptability and Integrity

Listener, Coach and Mentor

Relationship Builder / Business Partner

Reporting and Metrics

PROFESSIONAL EXPERIENCE

DURR HEAVY CONSTRUCTION 2020-2023

DIRECTOR OF HUMAN RESOURCES

• Partnered with leadership to create company and departmental goals; facilitated exec dashboard and tracked all metrics.

• Led the charge for our company culture while fostering environment of innovation and collaboration.

• Coached employees and managers through disputes and to resolution promoting an inclusive, nurturing and supportive environment.

• Re-created performance improvement process to revitalize career pathing for all positions; revamped EE handbook and benefits guide. Ensured accuracy of job descriptions by consulting with department managers.

• Worked with insurance brokers to build robust medical benefits packages.

• Member of the Executive Leadership Team reporting to the company CEO. TRANE TECHNOLOGIES (formerly INGERSOLL RAND) 2006-2020 TALENT ACQUISITION TEAM LEAD (2012-2020)

• Provided full life cycle recruiting support for the field sales and operations teams to meet the changing needs of the organization in a timely and cost effective manner.

• Led/coached/developed 5 TA Partners (recruiters).

• Collaborated with the Hiring Managers to develop recruitment strategies, clarify requirements, establish expectations, and maintain communication throughout the talent acquisition process.

• Participated in HireVue pilot, providing candid feedback from hiring managers and candidates.

• Incorporated and maintained social recruiting and media, generating money savings by improving efficiency and effectiveness of recruitment efforts. Utilized creative tactics to source top-notch passive talent.

• Used talent metrics to continuously improve personal and team performance while meeting needs of business.

• Leveraged and enhanced the company culture and employer brand throughout the recruitment process and provided realistic job previews and expectations to candidates.

• Revitalized recruitment efforts by developing position profiles and postings that are thorough and attractive.

• Screened all submitted resumes, utilizing Taleo, to manage and track all candidates and provide status updates.

• Utilized proactive tactics, job postings, and referrals to secure candidates, in addition to facilitating interviews and providing follow up consistently and effectively to hiring managers and candidates.

• Coordinated with HR and Compensation partners to manage candidate selection and job offer processes. RONDI CARLOS-VOLPI

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REGIONAL HUMAN RESOURCES MANAGER/HRBP (2006-2012)

• Member of the Gulf South Region Leadership Team. Supported territory ranging from western LA through FL panhandle.

• Pioneered new and improved HR processes and procedures, introducing progressive discipline concept to leadership.

• Recruited, onboarded, trained, and provided professional guidance to both exempt and non-exempt employees.

• Partnered with finance leader and business stream leaders on accurate and timely workforce planning, headcount analysis and AOP budgeting for their teams.

• Supervised Administrative Assistants and Human Resources Generalists (team of 4-5).

• Led all employee development and training programs; SME for the ATS (applicant tracking system).

• Created and maintained an employee-centered environment, conducting employee skip level meetings to promote employee satisfaction and empowerment to 200 employees located throughout five separate states.

• Monitored EEO/AA goals and progress, communicated findings to management team and prepared annual AA Plans.

• Cultivated professional relationships with employees, earned trust, addressed and resolved concerns to promote inclusive environment.

• Processed Worker’s Compensation Claims and FMLA requests and approvals in a timely manner.

• Performed safety audits within district offices and on job sites; conducted post-incident Root Cause Analysis, ensuring compliance with industry and corporate safety regulations.

• Orchestrated the development of the Employee Engagement and Recognition Committee (EERC), serving as the liaison between the committee and corporate management, resulting in more favorable EE survey scores.

• Conducted annual employee engagement surveys consistently delivering YOY improvements by taking all feedback and integrating it in to our annual strategic operations planning for the entire district.

• Nominated by district employees and honored with the Trane President’s Club Award in 2008 as a result of demonstrated passion for employee engagement and promotion of district initiatives. COCA-COLA ENTERPRISES, INC. 1997-2006

EMPLOYEE RELATIONS MANAGER (2002-2006); SENIOR HUMAN RESOURCES GENERALIST (1999-2002); HR GENERALIST (1997-1999)

• Managed employee relations and monitored/approved payroll transactions for ~500 employees throughout New Orleans, Thibodaux, and New Iberia regions.

• Collaborated with managers to recruit, develop, and retain a diversified and knowledgeable workforce.

• Selected to serve as the Subject Matter Expert (SME) for the ATS, RecruitMax, developing and implementing training for all regional HR partners and recruiters to ensure successful implementation of the new system.

• Investigated all policy/procedure/code of conduct violations, taking necessary actions to maintain professional and efficient operations.

• Orchestrated all recruiting efforts on six college campuses throughout Southeast Louisiana and Mississippi.

• Provided guidance to managers, coaching them on the drafting of performance evaluations, disciplinary counseling process, and employee development strategies.

• Revitalized and managed the Career Development Program and developed career tracks for all roles.

• Served as the liaison with the Department of Labor, addressing unemployment claims and representing the organization at appeal hearings.

COMPUTER SOFTWARE

Taleo

Hodes iQ

Recruitmax

HireVue

MS Office

PeopleSoft HRMS

Paylocity

Impromptu 6.0

OneNote

Visier

Tableau

Oracle

EDUCATION

Bachelor of Science in Business Management, University of New Orleans, New Orleans, LA 1998 Concentration in Human Resources Management

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