Human Resources Social Media

Over twenty years of human resources, public administration including staff recruitment and placement, analysis, training, employee relations management and policies and procedure implementation. Strong interpersonal and communication experience together with the ability to discharge multiple responsibilities efficiently resulting in the achievement of company-wide goals. An independent and self-motivated professional with knowledge of labor relations and labor and employment law.

Addison Group

Dallas, TX 75240

05/22 to Current

Currently assigned as a contracted Corporate Recruiter to Overhead Door Corporation in Lewisville, TX. I have developed and managed a recruiting program to staff, and support the sales, and services centers for the Overhead Door Corporation in the United States, and Canada. Work closely with Indeed, Linkedin, Monster, and other recruiting platforms, to deliver suitable job candidates for assigned positions for warehouse positions, drivers, installers, and service technicians.

Action Logistics

Grand Prairie, TX 75050

06/2021 to 02/2022

Corporate Recruiter

Developed and managed a recruiting program in support of organizational staffing objectives. Execute recruiting strategies to deliver suitable job candidates for assigned positions for warehouses throughout the Dallas and Fort Worth areas.

Set hiring goals (quarterly and annual)

Track recruitment KPIs, like time to hire, source of hire and time to fill

Manage all communication with candidates from the moment they apply until they get onboard

Source candidates utilizing Work in Texas, radio commercials, job boards, resume databases, professional networks and through referrals

Interview candidates at various stages of the hiring process (phone screening calls, video interviews and in-person meetings)

Use skill assessment tools and tests to screen candidates

Oversee internal and external communication, making sure that our company maintains a positive reputation as an employer (for example on LinkedIn and social media)

Organize hiring events and participate in job fairs to network with potential candidates

Havertys Furniture

Coppell, TX 75019

10/2018 to 06/2021

Recruiter/Human Resources Assistant

Recruiting responsibilities:

Organize hiring events and participate in job fairs to network with potential candidates

Track recruitment KPIs, like time to hire, source of hire and time to fill

Source candidates on job boards, resume databases, professional networks and through referrals

Interview candidates at various stages of the hiring process (phone screening calls, video interviews and in-person meetings)

Use skill assessment tools and tests to screen candidates

Human Resources responsibilities:

Verify references

Conduct background checks

Brief and debrief applicants before and after the interview or until onboarded

Managed applicant tracking system, to include e verify, offer letters

Oversee internal and external communication, making sure that our company maintains a positive reputation as an employer (for example on LinkedIn and social media)

Created and managed employee attendance tracking system

Managed attendance infractions to be added to the employee files

Listen to employee complaints and seek solutions

Managed yearly evaluations and pay increases

Monitor HR department budget and payroll distribution.

Help to create organization guidelines pertaining to Covid-19

Monitor HR department budget and payroll distribution

Due to the Covid 19 pandemic, I was forced to close the business and place all the employees on unemployment. We were completely closed for over 2 months, and I then reopened the business and brought the employees that were key to regrowth.

Acting Human Resources Manager

03/2019 to 06/2021

Responsible for all employment related duties (interviewing, hiring, benefits administration, etc.).

Direct all phases of employment including advertising, recruiting, interviewing, testing, placement of personnel, orientation programs, exit interviews, and unemployment compensation hearings

Administer all employee benefits including insurance

Serve as primary source of contact to managers, employees, and legal counsel on all human resource related matters

Maintain and administer all HR reports and records as required by state and federal laws

Maintain and update personnel files

Compute, post, and maintain reports related to employee leave and absentees.

Oversee and review to assist all department managers in completing paperwork for work-related incidents (workers compensation). Including Covid 19 work compensation issues.

Comply with company policies and procedures.

Leads department in the development, implementation, coordination and evaluation of HR related processes.

Corresponds with HR Director and Corporate HR to document and assist the General Manager in resolving employee issues and/or employee disciplinary matters.

Performs special projects as assigned by HR Director and Corporate HR.

Investigates and coordinates the resolution of employee issues and conflicts to maintain an employer friendly environment with open lines of communication between all levels of employees.

Coordinates the company Employee Opinion survey program and performance improvement programs for the Western Distribution Center

Concord American Flagpoles

Addison, Texas 75001

06/2014 to 10/2018

Senior Customer Service Representative/Inside Sales

Inbound and Outbound calls and purchase orders for the purpose of new flagpole or components for the repair of existing flagpoles

Providing customers with the organization’s service and product information

Handling and resolving customer complaints

Identifying, escalating priority issues and reporting to the high-level management.

Following up complicated customer calls where required

Completing call notes and call reports for weekly CSR meeting

Obtaining and evaluating all relevant data to handle complaints and inquiries

Other duties as assigned

Harvard Risk Management

Dallas, Texas

12/2006 to 06/2014

Regional Vice President

Provide consulting services for various companies in the Dallas and Fort Worth area. My services are designed to help companies become compliant with all city and state regulations.

Project Management

Sales and Marketing

Competitor analysis

Develop policies and procedures

Document detailed work instructions

Conduct and evaluate work instructions

Establish metrics

Collections

Conduct both financial and compliance audits

Establish and manage budgets

References

Personal Reference - Tonya Clifton cell: 469-***-****

Sam Rodriguez – City Council Member for the City of Cockrell Hill – cell 214-***-****

Mark Herrera – International Association of Venue Managers – cell 214-***-**** or email adzcp5@r.postjobfree.com

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