Taramattiedyal Bodo

Toronto, ON M*B*R* • 437-***-**** • adzcoa@r.postjobfree.com

Professional Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Skills

Calm and Professional Under Pressure

Problem-Solving Ability

Active Listening

Empathy Skills

Excellent Communication Skills

Time Management Skills

Work History

Customer Service Representative, 11/2022 to 01/2024 Tower Door Finishing Inc – 2450 Finch Ave West Unit #9 Handled customer inquiries and suggestions courteously and professionally. Actively listened to customers, handled concerns quickly and escalated major issues to supervisor. Answered constant flow of customer calls with minimal wait times. Answered customer telephone calls promptly to avoid on-hold wait times. Customer Service Representative, 08/2019 to 09/2021 EOS Canada Inc – 1111-325 Milner Ave Scarborough Ontario,M1B 5N1 Handled customer inquiries and suggestions courteously and professionally. Actively listened to customers, handled concerns quickly and escalated major issues to supervisor. Answered constant flow of customer calls with minimal wait times. Answered customer telephone calls promptly to avoid on-hold wait times. Debt Collector, 10/2018 to 08/2019

EOS Canada Inc – 1111-325 Milner Avenue Scarborough,Ontario M1B 5N1 Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.

Achieved performance goals on consistent basis.

Maintained high volume of calls and met demands of busy and productive group. Collected on delinquent accounts to reduce overdue balances. Education

Career Planning, 06/2018

PCPI - 1200 Markham Rd,Scarborough ON M1H 3C3

Office Administration, 11/2007

Leguan Secondary High School - South America Guyana