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Customer Service Accounts Payable

Location:
Montgomery, TX
Posted:
August 30, 2023

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Resume:

MaryAnn Royalty

***** *********** **. **********, ** 77356 832-***-**** adzcny@r.postjobfree.com

Objective

Focused Accounting professional with 20 years of experience maintaining financial records and reviewing account activity. Proven track record of developing accurate spreadsheets and delivering organized reports. Accomplished in taking on tasks within strict deadlines while prioritizing urgent needs, as well as well-versed in cross-functional departments ensuring operational excellence.

HIGHLIGHTS

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Account Auditing

Accounts Payable/Receivable

Adaptable to Changing Conditions

Documentation 55wpm/10 Key

Detailed Oriented

Invoice/Statement/Account Reconciliation

Office Management

Inventory Data Control

Computer Proficiency w/QuickBooks, Windows, Office, learning Epicor

Operational Policies & Report Knowledge

Payment Management Reports

Personnel Accountability

Productivity Standards & Prioritizing Tasks

ACCOMPLISHMENTS

Supervised team of 10+ staff members.

Awarded Conflict Resolution Specialist

Experience

OFFICE MANAGER ALLIED AVIATION 04/2023-CURRENT

Managed and overseen daily office functions and operations.

Gathered, evaluated, and summarized account data in detailed financial reports.

Collaborated with Reginal Manager to promote proficient work environments and boost morale.

Ran, completed, and produced EOM/EOD reports.

Reconciliation on multi- account pipelines for different airlines at IAH.

Transferred, ordered, and kept inventory for multi-pipeline including EXXON, TEPPCO, and ENTERPRISE, for Jet, Auto and Diesel Fuel.

Assisted HR in filing and processing the documentation of new hires.

Dealt hand in hand with corporate during Audits etc.

Covered daily tasks for employees out on leave, including AR and AP departments.

Experienced in Fuel Management, QT, Epicor, and FIMS.

OFFICE COORDINATOR NEVILLE FOOT AND ANKLE CLINIC 11/2022-04/2023

Scheduling appointments for multi surgeon office using ECWorks programs.

Posted customer payments by recording cash, checks, care credit and credit card transactions.

Ensured smooth registration process/Check out process for patients

Created schedule/Calendar reports for the upcoming week for team members.

Managing day to day operation in a Podiatrist office.

Collaborate with the clinical team to ensure smooth customer service for patients.

CPR Certified, HIPPA, and OSHA trained

Uploaded all patient documents into patient charts online.

Verified Insurance and co pays.

Orchestrated and oversaw the “lunch and learn’ sessions by taking notes and preparing agendas.

Addressed conflicts with adequate time for preparation, follow-up, and planning.

ACCOUNTS PAYABLE MONTGOMERY COUNTY WATER WCID #1 07/2022-11/2022

Authorizing invoices/”Bill To” customers to ensure they get serviced, followed by prompt payment

Analyzed and verified vendor invoices and purchase orders

Posted customer payments by recording cash, checks and credit card transactions.

Used 2 document management software systems to route invoices for approval.

Built and maintained relationships with vendors and employees.

Processed and uploaded all journal entries, feasible studies, and all Invoices with appropriate documentation and approval.

Tracked and documented long term contracts/licenses/cash balances.

Reviewed bank docs to ensure daily deposits, appropriate postings, outstanding balances are applied.

Analyze and compile daily, weekly, and monthly reports.

ACCOUNTS RECEIVABLE /ADMINISTRATIVE SPECIALIST SBJ INVESTMENTS 10/2021-09/2022

Authorizing invoices/”Bill To” customers to ensure they get serviced, delivered, and billed Accurately

Work with vendors for equipment/supplies/and production

Posted customer payments by recording cash, checks and credit card transactions.

Verified validity of account discrepancies by obtaining and investigating information from sales.

Assessed data and information to verify entry, calculation and billing code accuracy.

Gathered, evaluated, and summarized account data in detailed financial reports.

Created and updated physical records/digital files to maintain current, accurate documentation.

Audited and corrected discrepancies in inventory logs.

Maintained and optimized multiple department’s calendar and scheduled appointments/ meetings.

Managed expenses with allotted budgets and expense reports.

Addressed internal supply problems head-on and develop solutions to prevent delays/missed targets.

General office duties that include filing, faxing, emailing xeroxing, etc.

Input data in customized business programs to create updated status reports for quick reference of project progress and deadlines.

Performed monthly reconciliation of open purchasing orders.

FINANCIAL SERVICES REPRESENTATIVE/COLLECTION SPECIALIST FLEETCOR TECHNOLOGIES 08/2014-10/2021

Daily communication with Credit and Fraud team, different departments, and upper management

Accurately processed routine financial transactions for customers.

Presented fiscal plans to clients based on analysis of financial status and goals.

Delivered exceptional customer service on collection calls while maintaining a calm, professional demeanor.

Counseled debtors on payment options and arranged installment agreements.

Handled outbound and inbound calls daily with goal of collecting owed debt.

Monitored accounts for compliance with established payment plans and flagged non-compliances.

Trained new team members on company services and collection strategies.

Maintained account accuracy by reviewing and reconciling checks daily.

Entered figures using 10-key calculator/ 55wpm to compute data quickly.

Data entry/Documentation in over 8 databases (Salesforce, Salesforce lightening, Bill Trust, MCUI, GEAC, Fleetnet, Ifleet, Iconnect, Financial, etc.)

Working directly with Sales Reps, Processed Payments to recover bad checks

Ability to handle “High balance accounts” and international accounts

Working hand in hand with City/Government/and VIP accounts.

Researched, analyzed, and settled disputes and call escalations and account reinstatements.

OFFICE MANAGER AP/AR/PAYROLL AIN’T IT COOL 01/1999-06/2014

Maximized cash flow through optimal billing and collection processes.

Established workflow processes and monitored daily productivity to improve performance.

Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.

Oversaw appointment scheduling and itinerary coordination for both clients and personnel.

Established and updated work schedules to account for changing staff levels and expected workloads.

Calculated deductions and processed payroll for employees.

Matched purchase orders with invoices and recorded necessary information.

Reconciled account information in ledger by comparing to bank account statement each month.

Coordinated paperwork, updated spreadsheets and maintained permanent records.

Performed extensive assessments of payables, receivables, equity, debt and revenue to verify accuracy.

Monitored budgetary discrepancies to maximize reporting efficiency to finalized spending plans.

Executed billing tasks and recorded information in company databases.

Budget Analyst/Inventory/Maintaining monthly Expenses/EOM Reports

Pulling permits/Licensing with the city and state

Performed detailed account reconciliations by preparing complete and easy-to-follow work papers explaining issues, procedures, and conclusions.

Education

BUSINESS ASSOCIATES DEGREE IN PROCESS SANJACINTO COLLEGE

Associate of Applied Science (AAS), Management, General Business Administration



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