gh School Diploma - ****

Carney Nadeau high School - Carney, MI

Nursing Assistance - Certificate of nursing assistant - 2013

Bay College - Escanaba, MI

Ashley furniture from 2021- present. I am the office manager. I do Point of Sale everyday. I do accounting and take care of all the office needs. i am the customer service end of things as well. I do the leger and commissions daily. I help my store manager with anything else. You could call me the jack of all trades here.

Certified Nursing Assistant - October, 2015 to Present

Christian Park Village - Escanaba, MI

Certified Nursing Assistant - May, 2013 to September, 2015

ManorCare Nursing & Rehabilitation Center - Kingsford, MI

Resident Care Coordinator - January, 2013 to December, 2014

Assisted foster care home - Menominee, MI

Server/Bartender - February, 2010 to December, 2012

Ferdinand's Mexican Restaurant - Escanaba, MI

Empathetic Nursing Ass. and Secretary commended for chart accuracy, effective team collaboration and

unprecedented patient relations. Team player capable of interacting with patients from diverse cultures and

backgrounds. In-depth knowledge of medical terminology and HIPAA regulations.

Proactive individual focused on delivering high-quality patient-centered care. Skilled in overseeing acute

and chronic conditions and certified in nursing program.

Demonstrated success in managing high workload in dynamic environments. Capable of assisting patients

with personal grooming requirements, preparing meals and helping with medication. Good communication

and organizational abilities.

Answered 15 or more signal lights, bells and intercom system calls per shift to determine patients' needs.

Skilled Certified Nursing Assistant with solid knowledge and understanding of development factors specific

to adult and geriatric residents.

Ambitious Certified Nursing Assistant with extensive experience in patient care and hospital administrative

functions. Strong [Area of expertise] skills combined with ability to evaluate and advocate for patient needs.

Proven history of cultivating strong patient rapport to provide exceptional care and patient education.

Proficient and caring nursing team member offering over 10 years of nursing and secretary experience.

Reliable in meeting patient healthcare and personal needs with care and attention to detail. Diligent about

maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

Service-focused individual with excellent patient-care and charting skills. Talented at attending to patients

in diverse healthcare settings. Certified in hospital and nursing home setting care.

Observed and monitored patient stability by frequently checking vital signs and weight.

Efficient and reliable Certified Nursing Assistant with Almost 10 years' experience in hospital settings.

Assisted with technical nursing treatments, supported diagnostic procedures and charted patient records.

Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled

patients. Familiar with advanced medical terminology and procedures.

Compassionate Certified Nursing Assistant and healthcare professional well-equipped to provide emotional

support in comfortable, soothing environment. Pursuing any position in long-term care or rehabilitation

facility.

Verified patients received appropriate diets by reviewing patient dietary restrictions,

food allergies and preferences.

Focused on optimizing patient care standards and delivering exceptional support to interdisciplinary staff.

Capable of handling specimens, maintaining aseptic strategies, meeting personal care needs, updating

documentation and managing other diverse needs. Open and clear communicator with well-organized

nature and proactive mentality.

Certified Nursing Assistant with unique combination of knowledge and skills derived from both schooling

and background in healthcare. Seeking position within any medical center.

Created smooth flow for chart availability by organizing and prioritizing contents of

medical records.

Assisted patients with physical support to perform daily living activities such as getting out of bed, bathing,

dressing and toileting.

Provided assistance to patients with limited mobility by transporting patients in and

out of bed and wheelchairs.

Well-qualified healthcare professional adept at managing specimens, assisting with mobility and

responding to emergencies. Excellent relationship-building, prioritization and time management skills.

Certified in [Area of certification].

Responding to emergencies

Compassionate

Observing responses

Companionship and emotional support

Medical office administration

Inventory management

Recording vital signs

Tube feedings and medications familiarity

Feeding assistance expert

Patient assessments

Measuring bodily fluids

Patient-focused care

Patient privacy and confidentiality

Wound care specialist

Inpatient care

Outpatient care

Adaptable

Data entry

Chronic disease management

Transporting patients

Transporting patients

Certifications

Supporting personal needs

Direct patient care

Efficient and reliable team player

Process improvement

Documenting behaviors

CPR/First Aid certified

Regulatory compliance

Trustworthy companion

Infection control and aseptic procedures

Dementia and Alzheimer's knowledge

Medical records management

Specimen collection and analysis

Indirect patient care

Patient Management

Compassionate caregiver

Charting and clinical documentation

Followed and promoted protocols and procedures to ensure effectiveness, efficiency and safety.

Complied with all specific guidelines and performed hands-on nursing care to patients under RN

supervision.

Worked with peers, RNs and Director of nursing in meetings to brainstorm new activities for patients

and discuss ways to resolve issues.

Observed patient responses and input updates into the computer system.

Readied rooms for patients and prevented infections by keeping areas clean, linens changed and trash

collected.

Obtained biological specimens for ordered tests and prepared for laboratory transport.

Managed and administered prescription and over-the-counter medications.

Optimized daily workflow to boost patient outcomes and accomplish organizational objectives.

Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and

preparing assistive devices.

Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with

regular testing and vitals assessments.

Reviewed organization functions to stay up-to-date on procedures.

Engaged with patients using active listening and open-ended questioning to build meaningful

relationships.

Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows,

patient clothing and bedside tales or equipment.

Gathered and documented patient vital signs during my shift.

Turned and positioned patients to maintain comfort and minimize problems.

Cared for end of life patients in nursing home facility, delivering high-quality, efficient support to meet

all needs.

Provided continual advocacy for patients' welfare, rights and needs.

Agreed to take on additional shifts and extra hours during busy periods and holidays to

maintain proper staffing and floor coverage.

Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular

dystrophy.

Supported ambulation and physical therapy needs by conducting planned exercise routines.

Supported ambulation and physical therapy needs by conducting planned exercise routines.

Coordinated and ensured safe patient living environment and assisted with daily living activities.

Offered emotional support to patients and family members.

Responded appropriately to physical, emotional and developmental needs of patients.

Performed patient assessments, documented vital signs and reported changes to supervisors.

Helped patients effectively manage routine bathing, grooming and other hygiene needs.

Established relationships with patients, caregivers and healthcare professionals to promote patients'

personal care plan goal achievement.

Transported patients between rooms and appointments or testing locations.

Followed and enforced safety protocols to protect patients and workers.

Monitored, tracked and conveyed important patient information to healthcare staff to help optimize

treatment planning and care delivery.

Employed mobility devices and [Type] equipment to lift patients from chairs to beds,

following all safety procedures to avoid injuries.

Collaborated with interdisciplinary healthcare teams to provide high-quality support to patients.

Minimized infection risk for patients and healthcare team members with thorough cleaning and

sanitizing of rooms, equipment and devices.

Gathered dietary information, assisted with feeding and monitored intake to help patients achieve

nutritional objectives and support wellness goals.

Supported patients' daily living needs, including feeding and bathing.

Evaluated patients to identify and address wounds, behavioral concerns and medically-relevant

symptoms.

Assured personal and co-worker safety in all patient interactions by implementing protocols.

Monitored fluid outputs, documented results and collected specimens for testing.

Provided immediate assistance in emergency and routine paging situations to evaluate needs and pursue

optimal care.

Provided immediate assistance in emergency and routine paging situations to evaluate needs and pursue

optimal care.

Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and

walking.

Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms

and keep charge nurses informed of changes.

Oversaw and maintained patients' rooms, group living areas and nurse stations.

Followed and promoted protocols and procedures to ensure effectiveness, efficiency and safety.

Complied with all specific guidelines and performed hands-on nursing care to patients under RN

supervision.

Observed patient responses and input updates into the computer system.

Obtained biological specimens for ordered tests and prepared for laboratory transport.

Managed and administered prescription and over-the-counter medications.

Optimized daily workflow to boost patient outcomes and accomplish organizational objectives.

Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and

preparing assistive devices.

Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with

regular testing and vitals assessments.

Reviewed organization functions to stay up-to-date on procedures.

Engaged with patients using active listening and open-ended questioning to build meaningful

relationships.

Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows,

patient clothing and bedside tales or equipment.

Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with

regular testing and vitals assessments.

Reviewed organization functions to stay up-to-date on procedures.

Engaged with patients using active listening and open-ended questioning to build meaningful

relationships.

Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows,

patient clothing and bedside tales or equipment.

Promoted good oral and personal hygiene by aiding [Type] patients with shaving, bathing

and teeth brushing.

Gathered and documented patient vital signs on my shifts basis.

Promoted good oral and personal hygiene by aiding [Type] patients with shaving, bathing

and teeth brushing.

Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.

Wiped down equipment with proper cleaning products after each patient transport to reduce instances of

infection.

Turned and positioned patients to maintain comfort and minimize problems.

Obtained information about clients’ medical history, drug history, complaints and allergies.

Provided continual advocacy for patients' welfare, rights and needs.

Agreed to take on additional shifts and extra hours during busy periods and holidays to

maintain proper staffing and floor coverage.

Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular

dystrophy.

Supported ambulation and physical therapy needs by conducting planned exercise routines.

Coordinated and ensured safe patient living environment and assisted with daily living activities.

Offered emotional support to patients and family members.

Responded appropriately to physical, emotional and developmental needs of patients.

Performed patient assessments, documented vital signs and reported changes to supervisors.

Helped patients effectively manage routine bathing, grooming and other hygiene needs.

Established relationships with patients, caregivers and healthcare professionals to promote patients'

personal care plan goal achievement.

Transported patients between rooms and appointments or testing locations.

Followed and enforced safety protocols to protect patients and workers.

Monitored, tracked and conveyed important patient information to healthcare staff to help optimize

treatment planning and care delivery.

Employed mobility devices and Hoyer lift equipment to lift patients from chairs to beds,

following all safety procedures to avoid injuries.

Collaborated with interdisciplinary healthcare teams to provide high-quality support to patients.

Minimized infection risk for patients and healthcare team members with thorough cleaning and

sanitizing of rooms, equipment and devices.

Gathered dietary information, assisted with feeding and monitored intake to help patients achieve

nutritional objectives and support wellness goals.

Supported various patients with mobility and ambulatory care.

Assessed patients’ vital signs, documenting all information and recorded any pertinent changes to

report to the Charge nurse on duty.

Supported patients' daily living needs, including feeding and bathing.

Evaluated patients to identify and address wounds, behavioral concerns and medically-relevant

symptoms.

Assured personal and co-worker safety in all patient interactions by implementing protocols.

Monitored fluid outputs, documented results and collected specimens for testing.

Provided immediate assistance in emergency and routine paging situations to evaluate needs and pursue

optimal care.

Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and

walking.

Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms

and keep [Job title]s informed of changes.

Oversaw and maintained patients' rooms, group living areas and nurse stations.

Responsible for primary care, case management, and medication management.

Improved ED administration by compiling and analyzing data and identifying areas of improvement.

Initiated audit process to evaluate thoroughness of documentation and maintenance of facility

standards.

Provided patient diagnoses under strict time constraints.

Introduced, negotiated and implemented new projects to expand scope of engagement.

Developed patient care plans, including assessments, evaluations and nursing diagnoses.

Participated in the development of school safety plans that addressed areas of concern, including Safety

protocols.

Coordinated the allocation of nursing service equipment and supplies within the facility and established

guidelines for efficient, economical use.

Collected and processed co-payments and out-of-pocket charges using ELMER.

Assisted in resolving and satisfying client requests and internal operational issues.

Managed clinical oversight for a 8 bed unit.

Closely collaborated with management team to make necessary improvements and satisfy resident

needs.

Oversaw and managed 16 clinical and support staff in patient care activities while maintaining high level

of staff morale and professionalism.

Cooperated and communicated effectively with physicians to ensure client satisfaction and compliance

with set standards.

Provided case management services, counseling, education and life-skills training to diverse, at-risk

student population.

Ordered lab work and scheduled appointments with doctors, patients and families to discuss results.

Ensured safety and well-being of patients.

Partnered with team of registered nurses to achieve overall well-being of all patients.

Delivered in-home care to disabled children and adults.

Investigated and reported issues relating to patient care or conditions that might hinder patient wellbeing.

Established and maintained systems that safely met residents' needs.

Facilitated an on-going assessment of patient/family needs and implementation of interdisciplinary

team care plan.

As member of practice executive team, collaborated on strategic planning and ensuring that practice

operations aligned with organizational mission, vision, and goals.

Identified process improvements in the day-to-day functioning of the department.

Monitored patient reactions to drugs and carefully documented progress of individuals participating in

clinical trials.

Scheduled patient admissions and discharges.

Distributed medicine on a daily basis and created detailed schedule for distribution.

Completed all daily living tasks to enhance the quality of life of elderly patients.

Encouraged creative thinking, problem solving, and empowerment as part of the facility management

group to improve morale and teamwork.

Instructed patients and family members on proper discharge care.

Accurately documented all elements of nursing assessment, treatments, medications, discharge

instructions, and follow-up care.

Prepared custom and a-la-carte drink orders by accurately measuring and mixing house ingredients.

.

Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar

supplies.

Closed out cash register with 100% accuracy and prepared cashier report.

Assisted servers with specialty drinks orders by preparing on-demand items without delay.

Handled a lot of cash on daily basis, which built trustworthiness and loyalty with owners.

Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.

Managed disruptive customer behavior and mitigated liability by taking correct assertive action and

letting the manager know if she was there.

Maintained relationships with restaurant vendors to facilitate effective inventory management and

implement cost controls.

Kept alcoholic beverages well-stocked and organized to meet expected demands.

Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.

Verified drinking age requirements of customers by carefully reviewing photo identification.

Assisted in preparing dining room for special upcoming functions, including decorating and setting up

the big dining room.

Tracked bar stock levels and promptly replenished low materials to prevent shortages.

Waited on up to 30 customers at bar and at 20-30 table bar area.

Took customer orders and capitalized on opportunities to sell special beverage and food options.

Prepared garnishes by evenly slicing and pitting fruits.

Consulted with managers to organize special events and promotions such as trivia nights to bring in new

customers.

Decreased waste by 100% through creating and following strict recipes and measurements for drinks.

Maintained secure cash drawers, promptly resolving discrepancies for accuracy.

I am a very hard worker. What ever task you put in front of me I will get done the right way and how it is

supposed to be. I have A lot of experience in A lot of fields of work. I am an easy learner and love to learn new

things and meet new people. I am very professional and a great listener. I hope we will get to meet in person

soon! Thank you for your time to read my Resume.

Thank you

Ashley Lanaville

Received a merit raise for strong attention to detail, exemplary customer service and team-player

attitude.

Reviewed

Implemented

Customer Service: Handled customers effectively by identifying needs, quickly gaining trust,

approaching complex situations and resolving problems to maximize efficiency.

Data Organization: Improved office organization by compiling quarterly budget reports, financial

spreadsheets, organizational charts and company data reports using advanced Microsoft Excel

functions.

Determined

Liaised

Successfully planned and executed corporate meetings, lunches and special events for groups of 30+

employees.

Developed

Supported

Improved office productivity 100% by devising numerous process improvements.

Administration: Performed administration tasks such as filing, developing spreadsheets, faxing reports,

photocopying collateral and scanning documents for inter-departmental use.

Recognized as “Employee of the Month” .

Oversaw

Secured

Responded

Recommended

Managed

Completed

Achieved recognition by management for friendly and responsive service.

Trained

Training: Successfully trained staff in all office systems and databases, policies and procedures while

focusing on minimizing errors and generating superior results.

Research: Investigated and analyzed client complaints to identify and resolve issues.

Advised

Oversaw intense data-entry activities daily to update and maintain large company database at a hospital.

Scheduling: Facilitated onboarding of new employees by scheduling training, answering questions and

processing paperwork.

Headed

Organized

Ensured

Medical Records: Reviewed medical records for completeness, assembled records into standard order

and filed records in designated areas according to alphabetic and numeric filing system.

Documented

Created

Contributed

Multitasking: Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within

high-volume environment.

Administration: Answered multiple phone lines, transferred calls to corresponding departments, filed

patient records and billed accordingly.

Initiated

Planned

Integrated

Represented executive-level management as first-point-of-contact in all communications with

vendors, personnel, and clients.

Directed

Answered as many as [20] customer inquiries each day.

Coordinated

Data Preparation: Prepared medical records packets for insurance reviews of procedures and

fees/services justification.

Planned and executed all aspects of a major office headquarter move.

Scheduled

Adapted

Streamlined

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