Miriam Clay

Alexandria, VA *****

adzchq@r.postjobfree.com

+1-703-***-****

Seeking a position in which my education, communication skills, reliability, dedication, and experience will make a valuable contribution to the organization. Work Experience

Medical Office Administrator

Weight Loss and Vitality - Alexandria, VA

January 2020 to Present

· Keeping medical records, including insurance forms, up to date. Using digital patient records and database.

· Process invoices and send bills to patients, as well as assist clients who have questions regarding payments.

· Assisting office physicians with presentations or by collecting, interpreting and providing data.

· Often act as intermediaries between patients and doctors, as well as between the medical office and insurance companies.

Stayed Home to Raise Son

Alexandria, VA

January 2014 to December 2020

Stayed home to raise son

· During this time, I stayed home raising my last son and will not have any more kids so I plan to be back in the workforce for a very long time.

Human Resources Director

Grace Healthcare Center - Falls Church, VA

January 2012 to December 2014

· Recruiting new employees, reviewing applications, Initial interviews, and recommended candidates to each respective department director.

· All aspects of payroll: inputs, corrections, overtime, sick leave, vacation, time sheets, integrity, and accuracy.

· Performed labor cost analysis on all departments and deployed new plan and procedures to improve efficiency.

· Created video and document to help employees understand their benefits and also show employees how to use the open enrollment software interface.

· Maintained and regularly audited current and accurate records of benefits enrollment and eligibility, state licensing, probationary period, accident reports, OSHA logs, and manual payments.

· Collaborated with state auditing team to perform audits of all HR related matters and successfully passed all state audits with ease.

· Collaborated with all department directors to improve efficiency, lower cost, minimize risk, and reinforce company policies.

adzchq@r.postjobfree.com

Human Resources Administrator

Cuisine Solutions - Alexandria, VA

January 2010 to December 2012

· Recruiting new employees, reviewing applications, working with employees solving their questions or concerns

· Inputting payroll data in Plexus; Inputted accident reports into system

· Running reports and in putting them in Excel

· Presented reports weekly Wednesday reports on all HR related matters. Benefits Staff Assistant

Fairfax County Public Schools - Falls Church, VA

January 2007 to December 2010

· Assisting walk-in employee’s with questions or concerns regarding their Benefits.

· Responding to customer benefit, COBRA, and retiree questions or concerns in a timely manner using FCPS policies and regulations and other information resources.

· Utilizing HRIS Lawson software to inquire and retrieve employee information regarding benefits and personal information in order to generate correspondence.

· Typing and reviewing all outgoing correspondence such as COBRA Letters for format, spelling, punctuation, and grammar.

· Knowledge of FCPS benefits, benefit forms, policies and procedures. Human Resources Assistant

Progressive Nursing Staffers - Springfield, VA

January 2006 to December 2007

· Provided support to the Human Resources Manager on benefit issues.

· Assisted employees with benefits and other Human Resources inquiries.

· Established and maintained personnel files and payroll databases.

· Reviewed incoming paperwork for new and terminated employees.

· Collected, reviewed, and submitted payroll documents to controller for payroll processing. Compliance Coordinator

Progressive Nursing Staffers - Springfield, VA

January 2006 to December 2006

· Assisted nurses in maintaining their credentials on file.

· Established relationships with nurse staff to ensure compliance for immediate response to client hospitals requests for documents.

· Scanned and organized confidential employee documents into company database.

· Organized and maintained employee files.

Administrative Assistant

Alliance Appraiser Services - Alexandria, VA

January 2004 to December 2006

· Answered customer telephonic queries.

· Assisted in researching the internet for comparable properties.

· Typed and filed appraisal reports.

· Scheduled appointments for appraisers to view and appraise homes.

· Assigned incoming appraisal requests from a lender to an appraiser and maintained a log of all assigned requests.

Cashier/Receptionist

Don Beyer Volvo - Alexandria, VA

January 2003 to December 2004

· Answered telephones and appropriately directed incoming calls.

· Closed and maintained a daily spread sheet log on service tickets.

· Answered customer’s questions concerning their service tickets.

· Closed out register of daily checks, cash, and credit card transactions and made the nightly drop into the safe.

Skills

• Excellent communicational skills and quick learner.

• Experienced in using a wide-variety of HR and payroll software tools.

• Experience using the internet as a research tool.

• Vast Knowledge and understanding of Benefits.

• Great customer service and organizational skills.

• Fluent speaker and writer in both Spanish and English.

• Microsoft Office

• Word Processing

• Excel

• Power Point

• video editing.

Contact this candidate