Customer Service Front Desk
Resume:
Peggy Schultz
Loves Park, IL *****
***************@*****.***
I am an enthusiastic positive, and hardworking person looking for a new career path. I have any years experience with retail and customer service and fluent in sign language. Work Experience
Packer/Shipper
PCI Pharma Services - Rockford, IL
March 2023 to Present
I work on different lines some days I'm a packer some days I'm a shipper Front Desk Agent
Best Western
June 2016 to Present
I help and assist with customers,check them in using computer software. I have many years of customer service in person and over the phone,handling schedules and help guest with having a comfortable stay. Front Desk Clerk
Ramada Worldwide - Bettendorf, IA
May 2011 to January 2014
Assisted customers checking them in and out using the computer software and scheduling customers rooms. Took and received payment with customers and always made sure customers were comfortable. Front Desk Clerk
Holiday Inn - Moline, IL
February 2010 to April 2011
Assisted customers by checking them in and out, answered phones and scheduling needs. I handled tranactions and received payments, and made sure my guest were comfortable. Best western in South Beloit
Education
High school or equivalent
Skills
• Reception
• Customer Service
• Front Office
• Guest Service
• Front Desk
• Hospitality Experience
• Multi-line Phone Systems
• Phone Etiquette
• Cash Handling
• Clerical Experience
• Computer Skills
• Night Audit
• Typing
• Upselling
• Computer literacy
• Communication skills
• Microsoft Excel
• Retail sales
• Hotel experience
• Hospitality
• Hospitality management
• Hotel management
• Office Management
• Accounts Receivable
• Banquet Experience
• Packaging
• Microsoft Outlook
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