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Sophia Royes Cell: 647-***-**** • Email: adzcbb@r.postjobfree.com

To deliberately redirected my career to helping people as a Social Service Worker, having had a successful career as a financial services team manager. Recognizing some of my gifts of understanding human conditions and the social / psychological needs of the many, I have dedicated my future life to work with seniors and families facing difficulties in their lives. Driven by personal experiences, I have determined to become a successful social service worker within her community.

HIGHLIGHTS OF SKILLS AND ABILITIES

Knowledge of adaptations to programming to benefit individuals with cognitive, physical, and sensory impairments.

Knowledge of community resources

Familiarity with the provincial Occupational Health and Safety Act.

Advanced computer skills including knowledge of MS Office, Internet and applications, Activity Pro, Yardi, Point Click Care

Excellent interpersonal and communications skills,

Crisis Intervention Certificate

Experience and passion for inspiring and motivating adults to lead a healthy, holistic lifestyle.

Strong organizational skills

Current certificate in First Aid Level A-C, CPR and AED

Team player with the ability to work independently and with a minimum supervision.

Ability to execute responsibilities effectively and efficiently in a caring and supportive manner.

Valid Ontario driver’s license

EDUCATION AND PROFESSIONAL DEVELOPMENT

Diploma: Social Service Worker- Gerontology 2018 – 2020

Seneca College, King City, Ontario

Diploma:Community Services and Addiction Worker 2017 – 2018

CIMT College, Brampton, Ontario

Diploma: Personal Support Work 2016-2017

CIMT College, Brampton, Ontario

Diploma: Medical Office Administration, ECG and Phlebotomy 2016

Anderson College, Toronto, Ontario

Diploma: Phlebotomy 2014

Health Education and Counselling Institute, Kingston, Jamaica

Diploma: Accounting Technician (AAT) 2002 - 2005

Caribbean Business Institute, Kingston, Jamaica

PROFESSIONAL EXPERIENCE

Life Enrichment Assistance

Amica. Peel Village 2019- Present

Responsible for assisting in the activity calendar planning and implementation. Coordinates activities with other resident services and activities, as directed by the Director of Resident Life Enrichment.

Interviews residents and/or family members to determine activity and program preferences and implements preferences under the guidance of the Director.

Facilitates group programs as assigned in a timely and efficient manner ensuring that programs stay on schedule by using communication techniques to assist residents in maintaining focus, to re-direct a conversation, etc.

Coordinates and accompanies residents on outings ensuring resident safety. May serve as a driver to outings if approved to do so.

Communicates orally and/or in writing with appropriate staff regarding observations of resident condition including reaction to activities, ability and/or willingness to participate in activities, and changes in physical abilities.

Encourages and assists residents in participation in scheduled activities and maintains an attendance log.

Collaborates with other staff members to plan and generate ideas to improve the activities program.

Assists with the organization of activities program which may include ordering or purchasing supplies, decorating, setting up and/or cleaning for an activity, and other such duties.

Will assist Director of Life Enrichment in administrative functions such as copying, invoice coding, and budget preparation.

May participate in campus-wide activity events, in cooperation with fellow department staff.

May attend resident council meetings as a representative of the Life Enrichment department.

Activation Aid & Social Service Worker (Practicum)

Hawthorn Woods Care Community (Sienna Senior Living), Brampton, Ontario 2020

Coordinating, planning activities, communicating programs, purchasing supplies, decorating, setting up, facilitates, overseeing and assisting residents, cleaning up, documenting, and evaluating programs.

Actively and effectively facilitating programs in the care community including but not limited to, small and large groups and special events that meet the needs of the residents.

Completing resident assessments and establishing goals and interventions based on the residents identified needs and concerns.

Completing documentation related to programming including but not limited to assessment, attendance, progress notes, care plans, and quarterly reviews.

Seeking opportunities to collaborate with other therapy programs i.e. pet therapy, music therapy, art therapy, and to connect the Long Term Care residents with the community.

Works in collaboration with other team members, such as Associate Director of Care, Registered Practical Nurses, Registered Nurses, and allied health team members to deliver resident care

• Coordinates resident move in and move out process, after reviewing new intake application

Life Enrichment Coordinator (Practicum) 2019

Amica Peel Village, Brampton, Ontario

•Create and implements and evaluates life enrichment activities for the residents.

•Promotes resident awareness and participation in leisure and life enrichment

•Assist in maintaining records for the department including, assessments, evaluation of planned activities and attendance/participation records.

•Assists in planning, organizing and developing special events.

•Requisitions supplies and materials as needed for activities under the direction of the life enrichment

Community Outreach Coordinator (Practicum) 2018

Skill For Change, Brampton, Ontario Participate in appropriate community events such as resource fairs and job fair.

•Conduct follow-up phone calls and e-mails with interested parties regarding the volunteering opportunity

•Build relationships to recruit volunteers and possible donors by attending West End meetings and community forums

•Post recruitment and event flyers at designated businesses in the West End area such as Starbucks, libraries, and community centers

•Coordinate and host information session.

•Attend monthly community collaborative meetings

•Attend monthly staff meetings

•Complete monthly outreach tracking reports

Lab Assistant (Practicum) 2016

Gamma-Dynacare Medical Laboratories: Brampton, Ontario

Prepared lab solutions and set-ups for various procedures.

Personal Support Worker(Practicum) 2017

Burton Manor Retirement : Brampton, Ontario

Encouraged residents to eat and assisted with meal feeding.

Administered personal care, such as ambulation or personal hygiene assistance.

Provided patients with physical assistance under all conditions.

Cared for patients by changing bed linens, laundry, cleaning, or assisting with their

personal care

Phlebotomist and Lab Support Person (Part-Time) 2014 - 2016

Mandeville Regional Hospital: Kingston, Jamaica

Collected, labeled and logged blood, tissue or other samples from patients.

Worked with lab staff, and waste management.

Assistant Accountant 2006 - 2016

Caribbean Brands Limited: Kingston, Jamaica

Assisted the Controller in preparing annual corporate tax returns documentation

and employees taxation.

Processed monthly payroll using MCS Power Pay Software for the staff compliment.

Compiled detailed monthly, quarterly and year-end reports for Senior Management.

Manage a 10 person team, encouraging personal and professional development

of culturally diverse department.

Devised and deployed multiple cost-saving initiatives resulting in a 20% reduction

in company expenditures

Finance Assistant 2000 - 2001

Edwell Syrup & Wine: Kingston, Jamaica

Calculated and submitted annual corporate income tax statement to

Revenue Jamaica.

Created invoices, filing receipts and dealing with all financial documentation.

Accounting Clerk 1995 - 2000

New Kingston Wholesale & Liquor: Kingston, Jamaica

Directed all bookkeeping functions for this manufacturer including accounts

receivables, accounts payable, payroll, journal entry, billing & collections and

monthly financial reporting.

Calculated and submitted annual corporate income tax statement to

Revenue Jamaica.

VOLUNTEER HISTORY

References Available Upon Request

Contact this candidate