Abel, Admasu, Ademe

**** * ****** ** ********* Virginia 22204

adzca6@r.postjobfree.com 571-***-****

OBJECTIVE: To obtain part/full time driver position or other related positions.

SUMMARY OF QUALIFICATIONS

•Fluent in English and Amharic

•Proficient in MS Office, MS Word, MS Excel, MS Access and Internet basics

•Excellent communication skills

•Ability to work with various diverse groups

PROFESSIONAL EXPERIENCE

May 05,2015 to current Uber/Lyft/Amazon Flex

Picked people up when they request it.

Took them to where they want to go which is usually appointments or to work.

Oftened picks people up from work or the bus stop and take them to their home.

Tried to smile and make everyone feel comfortable and cheerful.

Took people to appointments, got them there on time.

Handled transactions electronically.

Used knowledge of electronics to help provide the best experience for passengers.

January 28, 2014 to August 26,2015 Sheraton Suites

Shuttle Driver /Bell man

As a Shuttle Driver

Notifying appropriate personnel of any vehicle maintenance needs.

Welcoming all guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation

Transporting guests to/from International Airport using property vehicle.

Documenting all trips prior to the start of and at the conclusion of each trip.

Parking vehicle in designated location when not in use.

Inspecting property vehicles for damage and cleanliness.

Checking tire pressure and fluid levels for property vehicle, and refuel as necessary.

As a Bell man

Daily check to ensure keys are ready for check in

Daily bag pulls, luggage pick up and drop off, guest pick up and drop off

Ensuring all luggage is correctly labeled and stored

Unit, key, locker, telephone checks when requested

Assisting guests with general questions and enquiries

Assisting Front Desk during busy periods such as returning calls

September 15, 2013 to February 15,2014 Target

Sales Floor Team Member

Ensuring that each customer receives outstanding service by providing a friendly environment,

which includes greeting and acknowledging every customer,

Maintaining solid product knowledge and all other aspects of customer service

Maintaining an awareness of all promotions and advertisements

Assisting in floor moves, merchandising, display maintenance, and housekeeping

Assisting in processing and replenishing merchandise and monitoring floor stock

Aiding customers in locating merchandise

Communicating customer requests to management

Participating in year-end inventory and cycle counts

Assisting in ringing up sales at registers and/or bagging merchandise

Any other tasks as assigned from time to time by any manager

September 11, 2010 to May 29, 2013

Customer Service KAFDM Supermarket

Maintaining solid product knowledge

Maintaining an awareness of all promotions and advertisements

Assisting in floor moves

Merchandising

Display maintenance

Assisting in processing and replenishing merchandise and monitoring floor stock

Assisting in completing price changes within the department assisting in ringing up sales at registers and

Participating in year-end inventory and cycle counts

June 02, 2009 to August 17, 2010

Sales Afalagi Search Engine Plc.

Providing information on various commercial organizations, service providers, non-governmental and governmental entities and

Facilitating the flow of information between organizations and the public while increasing the exposure of the former via a global platform.

December 15, 2007 to March 28, 2009

Front Desk Clerk Soramba Hotel

Responsible for checking guests in and out of the Hotel

Issuing room keys, pamphlets, discount cards, etc.,

Working in conjunction with the bell staff to assist guests to their rooms

Answering various questions from guests

Arranging transportation for guests, computing bills, collects payment and makes change for guests

Making coffee or snacks in the morning for guests

Arranging for champagne to be sent to rooms when appropriate

Running various reports on the computer for management

Helping with luggage offering guests advice on local activities

Coordinating housekeeping and room service per client requests, and

Accomplished administrative responsibilities such as maintaining records, making copies, posting signs, filing and answering the telephone and other duties as assigned

November 08 2006 to October 25, 2007

Tur Bus Driver Ethio National Tour and Travel Operator

Notified appropriate personnel of any vehicle maintenance needs.

Documented all vehicle incidents (i.e., damages, accidents) and provided reports of incidents to manager/supervisor.

Reported accidents, injuries, and unsafe work conditions to manager.

Followed all company policies and procedures; ensured uniform and personal appearances are clean and professional; maintained confidentiality of proprietary information; protected company assets.

Welcomed and acknowledged all guests according to company standards; anticipated and addressed guests’ service needs; assisted individuals with disabilities; thanked guests with genuine appreciation.

Spoke with others using clear and professional language.

Transported guests to/from International Airport using property vehicle.

Documented all trips prior to the start of and at the conclusion of each trip.

Parked vehicle in designated location when not in use.

Inspected property vehicles for damage and cleanliness.

Loaded and unloaded baggage in baggage compartments.

Made minor repairs to vehicle and change tires.

Checked tire pressure and fluid levels for property vehicle, and refueled as necessary.

Developed and maintain positive working relationships with others.

Complied with quality assurance expectations and standards.

Performed other reasonable job duties as requested by Supervisors.

EDUCATION

•High School Diploma Akaki Adventist School

•Bachelor Degree in Literature Arba Minch University

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