Maxime Menos
***********@*******.*** 570-***-****
Objective: As a professional specializing in Business Information Systems, with a focus on Supply Chain Solutions and Technology Services, I am seeking an entry-level position. My goal is to further enhance my professional skills and experiences, while contributing my leadership and management abilities to a dynamic team.
Education
The University of Arizona Global Campus, The Forbes School of Business Bachelor of Arts Program, Business Information Systems September 2021- Present Temple University, College of Liberal Arts and Science Bachelor Of Arts Degree, Political Science Program (TRANSFER) January 2014 – 2017 Technical Skills
• Microsoft Office
Suite : Word, Excel,
PowerPoint and
Outlook
• Typing: 50 WMP
• MAC/PC
Desktop/Laptop
Utilization
• Phone Management
Systems Multi-Line
• Good
Manufacturing
Practices (GMP)
• Warehouse
Management
Systems (WMS)
• RF Scanner &
Handheld
• Good
Documentation
Practices (GDPS)
• Powered Industrial
Equipment
Operator
Professional Experience
Little Wheel LLC, Remote — Website Tester, Contract April 2023 – Present
• Online learning - completed training course on how to use company IT systems
• Attention to detail - followed detailed test scripts and recorded test results in the company IT system
• Time Management - set my own schedule to complete tasks assigned
• Teamwork - worked with a team of testers and supervisors to troubleshoot issues Mainfreight Logistics, Wing Gap, PA — December 2021-October 2022 Operations & Logisitics – Account Champion
• Keeping track of reports and documents of light truckload(LTL) and Inbound deliveries
• Liaising with contractors and drivers for products type and loading method
• Monitoring and picking daily pick reports for FedEx, UPS and Amazon Prime next day deliveries
• Responsible for mandatory industrial equipment, vehicle, and container inspections
• Load and Unload priority containers
• 5 application equipment operator: forklift, clamp truck, cherry picker, high reach truck & big bertha 7T forklift
Wonolo, Hybrid—Supply Chain Solutions, Contract November 2021-Present
• Fulfillment of business work orders in staffing and production services
• Connecting businesses with quality and efficient workers
• Provide administrative service, delivery services and warehouse production services to clients
• Completion of contracts from specific smart phone work app to streamline projects operations and maintain project timeline
• Managed multiple accounts, maintaining relationship with client/requestor and delivering on service expectations.
• Maintaining the standard of good manufacturing practices of documentation
• Tasked with learning and up keeping various company’s information systems, contributing to enhance operational efficiency and production.
NFI Industries, Mt Pocono, PA— Power Industrial Operator December 2019 – May 2021
• Pressurize cartoon clamp and forklift operator
• Fulfillment of order picking special online orders (SOS)
• Stack and store merchandise into 8ft-12ft bins
• Proficient in inbound and outbound operations
• Personal protective equipment, building certification (PPE) AARON’S, Tobyhanna, PA — Customer Account Service Representative (CSR), June 2019 – November 2020
• Performed cold sales calls daily and efficiently managed customer accounts, ensuring proper filling and thorough recording of customer concerns
• Handled the processing of customer and vendor transactions, including issuing receipts and administrating refunds
• Conducted outbound calls for customer follow-ups and satisfaction surveys, contributing to improve customer retention rate
• Oversaw the recording of daily sales goals in spreadsheets and charts, contributing to effective sales management and goal-setting
• Adhered to company procedures in record-keeping and file maintenance, ensuring compliance and successful audit outcomes
Johnson & Johnson, Menesha, Mount Pocono, PA— Quality Assurance Department— Production, Shipping and Receiving Auditor January 2017 – April 2019
• Perform Acceptable Quality Limit (AQL) inspection on products and production lines, and completed and submitted batch records after each shift
• Implemented diagnostic testing for electronic and digital equipment as part of quality audits, ensuring production goals were met and operational efficiency was maintained
• Executed first article completion and maintained records of Electronic Label Vision (ELV) challenge report
• Maintained and recorded data using IOS and Microsoft Office Suite
• Administered the review and maintenance of shipping documentation, including Bill of Lading (BOL), facilitating daily delivery and receiving procedures