ANUPAMA KAMATH

PROFESSIONAL SUMMARY

●Over *+ years of experience in designing, development and deployment of Intranet/Web applications using OSM and JAVA technologies.

●5 years of Software Quality Assurance experience

●Experience with software development life cycle (SDLC) and Software Quality Assurance life cycle (STLC)

●Basic knowledge of Selenium Software Quality Assurance

●Understanding on Mendix tool Deployment and configurations

●Have experience using JIRA

●Basic knowledge on Python programing writing automation scripts using selenium.

●Basic knowledge on Mobile testing

●Having strong experience of the delivery process and experience in all phases of SDLC, including analysis, design, development, testing, configuration and support.

●Have strong experience in Object Oriented Programming.

●Worked in Insurance, Logistics and Telecom domains.

●Expertise in developing both Front End & Back End applications using Java, J2EE, Servlets, JSP, HTML, EJB, JMS, Java Mail, Struts, Hibernate, JDBC, XML

●Worked extensively to build Model-view-Controller (MVC) and Multi-tier client/Server Architecture using Design Patterns like Business Delegate, DAO, Data transfer Object, Service Locator, Factory Pattern, Singleton and Session Façade, View Helper Pattern.

●Experience in multiple Application Servers like WebLogic and apache Tomcat.

●Proficient in creating server-side components, designing and implementing Business Tier Objects, User Interface (GUI) design and development, Unit testing, debugging and Deployment.

●Experience in working with the source control and version control tools such VSS, CVS.

●Ability to grasp new technologies and to correctly apply new tools to build applications.

●Expertise in Oracle Communications -Order and Service Management (OSM)

●Possesses good leadership qualities, good Interpersonal Skills, team-working attitude, takes initiatives and very proactive in solving problems and providing best solutions.

●As part of Mphasis an HP company (5.6 years), worked with reputed clients like FEDEX, American Insurance Underwriters (AIU) and EDS.

●Worked for GE JFWTC in RM&D (Remote Monitoring and Diagnostics) division on Lococam.

●Worked for Unique Business Systems (GigNext) (6 months) on C#.net project (internship).

●Fast learner, able to pick up new/emerging technologies, able to work in tight schedules efficiently and effectively.

●Strong verbal, written communication, and presentation skills.

●Domain knowledge of Medicare, Medicaid, Healthcare industry experience - claims and remittance advice and prior authorization knowledge is highly valued.

●Insight into HIPAA transaction processing on adjudication platforms - 837, 835 and 277 is preferred.

EDUCATION

●M.C.A (Master in Computer Applications) with Distinction from NMAMIT - Nitte affiliated under Vishweshwaraya Technological University, 2005

●B.Sc (Bachelor of Computer Science) First class from Mangalore University, (Mangala Gangothri) Mangalore, 2002

TRAINING

Oracle training on Oracle Communications Order and Service Management 6.3 and MetaSolv M6

TECHNICAL SKILLS

Operating Systems: Windows 95/98/00/XP/NT

Java Technologies: JDBC, Servlets, Collections, Multithreading, JSP, JNDI, JavaBeans, JMS, EJB

Source Control: VSS, CVS

Database and Tools: Oracle 8i/9i/10g/11g, OSM, MetaSolv, SQL Developer, Toad, SQL Server

Custom Framework: AIU Framework, FedEx frame work,

Framework: Struts, Hibernate

IDE: Eclipse, MyEclipse

Web Technologies: HTML, DHTML, XML, CSS

Methodologies: OO Design, UML

Application Servers: BEA WebLogic

Web Servers: Apache Tomcat 6.0

Testing Tools: JIRA, Confluence, Android SDK, ADB, Xcode

Test Automation Tools: Python, Selenium WebDriver

Along with this I have hands-on knowledge on Spring, Spring boot, Hibernate and Postman, REST and SOAP API.

WORK EXPERIENCE

Aspired Solutions Inc: Sept 2022 – June 2023

Client: Google

Description: This is a very vast application of Google’s HR Integration(ETL) data pipeline platform, which is used for their HRMS activity. This project works for all the Google employees, Vendor, Contractors, Students across world from different time zone, different region. This is a very complex application developed over several years and had many updates and changes. In this project, I am working as a Production Support Engineer for Google HRMS platform and their biggest Integration application which intern connects to Workday HCM tenant. In this we help the developer to understand the bugs and analyze the bug, provide the inputs to the developer. We resolve tickets generated by Google employees which are using the Integration Services. We monitor 100 jobs daily and check provide support to all the jobs. We use SQL queries to check the data from back end. We use Linux script to download the reports generated from each job to verify the workflow output. We use different log platform to check logs and file transfer status. We trouble shoot the job failure and do manual run.

Technology: Java Spring Boot, plex script, Google SQL, Cloud storage, Cloud Pub/Sub, Junit, Borg, Workday, Google In-house developer tools and services(Blaze, Piper, CitC, Sponge, Cider)

Roche Digital Pathology: Oct 2021 – July 2022

Description: Worked as a Research Analyst. Did Data analysis, spread sheets of Analysis, U-Path Product study and Protocol drafting, Leica Aperio and DP200 comparison report after product comparison. Test protocol preparation, Product Analysis Protocol preparation, Design flow Protocol drafting, Annotation and other deployment work related to Cancer Research Project. Did some Java coding. In general, I was involved in all the bits and pieces of project life cycle.

Used BitBucket, GitHub, JIRA, Agile Document Platform, SAFe Agile methodology, HALM platform for portfolio management.

Energy Solutions:

Client: Oregon Community Solar

Project: Oregon Community Solar Program June 2020 – Dec 2020

Role: Software Quality Engineer Team size: 6 Members

Environment: Mendix

Description: Oregon Solar is the Oregon county solar program. ORCSP application provides the front end for the Solar

Subscribers to enroll themselves to Solar programs and get subscription. This application provides access based on roles

such as Program Launcher, Subscribers, Managers, Low In Come Facilitators etc…. based on their roles, the application

has its own feature set for the accessibility of information or any kind administration operation such as: Billing &

subscription information, Report generation, Program Authentication… etc

Responsibilities:

•Manual testing and providing bug report

•Uploading bugs in JIRA and executing Test cases

•Executed functional, smoke, regression, UI, cross-browser/ cross-platform compatibility testing

•Created and maintained Traceability Matrix for consolidation of test results

•Coordinating with Development team in understanding new requirements

•Regression Testing for all the new features

•Providing dependency feature updates to the team

•Following Agile methodology

•Writing test cases in JIRA

•Configurating the post deployment task in Mendix configuration

•Creating new Deployment packages and Deploying application in test servers in Mendix for test

•Working with developers in debugging the application

•Understanding workflow and Mendix features

•Making documents related to new features in JIRA for future reference

•Created and executed manual test cases and ran automated test scripts for assigned modules of the

•application

•Executed functional, smoke, regression, UI, cross-browser/ cross-platform compatibility testing

•Created and maintained Traceability Matrix for consolidation of test results

•Utilized Bugzilla and Trello bug reporting tools to file and track defects

•Used adb command line tool to interact with the application and extract log files

•Opened improvement tickets in bug tracking system to request implementation of new features

•Modified test cases in order to meet the updated requirements

•Performed bug verification testing of fixed issues to confirm change of the status and close the issues

•Coordinated with PM, developers and system integration team to resolve various issues related to bug

•fixing, re-analyzing certain functionalities and providing creative feedbacks

MedPixels Medical Services: Sept 2018 – Feb 2020

Description: Worked as medical coding and Insurance Billing staff along with QA on the proprietary software

Responsibilities:

•Handled backlogs and insurance filing issues

•Took the ownership of application issues to bring it to the notice of developer and get it fixed

•Did Manual testing of the MedPixel’s proprietary software and provided bug report

•Took ownership of all the backlog billings and brought the application as well as the administrative task to the stable condition

•Communicated with the clients/patients/as well utilized my technical abilities to analyze the software and train the new employees

•Insight into HIPAA transaction processing on adjudication platforms - 837, 835 and 277 is preferred.

•I have worked with Medicare and Noridian portal in billing the insurance with diagnosis codes.

•I have worked with various HealthCare insurances billing and explaining eligibility criteria to patients.

•I have don’t Quality Testing of the company proprietary software as I had Software background, reported issues to the developer and got it fixed.

Mphasis :

Client: FedEx

Project: 1Source – Rating June 2010 – Nov 2011

Role: Software Engineer Team size: 2 Members

Environment: WebLogic10.3, Core Java, Swing. Dev Tools: Eclipse RCP

Description: 1Source Rating application is the customer service application that is used by FedEx Customer service reps to provide rate quotes and commitment for Express, Ground and Freight services. This application interfaces with Tracking, Customer Profile and Interaction History, JMS, Pickup and Location applications inside 1Source.

Responsibilities: As a Software Engineer I was actively involved in the complete life cycle of the project, starting from design phase, till the release and post production support.

●Interacting with client and understanding client application, Requirement gathering, analysis and preparing approach document.

●Estimation of development effort and involved in project planned.

●Providing the solution to the issues which are inter-dependent and handling new issues with clear understanding of all the dependencies. Development of new features or modules.

●Development of Rating module using FedEx framework and Java Swing and uploading the codes to the server.

●Ensure the Industry coding standards, writing Unit test cases for all modules.

●Work closely with QA team while Testing the application and preparing the release document

●Preparing PPT presentation for the Client on the application end to end and the new requirement and issue fixes to make them get to know their needs met.

●Helping testing team to understand the application flow and then the new features developed.

Client: EDS

Project: GNOC MCSP OTA-NOTA Sept 2008 – Dec 2009

Role: Software Engineer Team size: 10 Members

Environment: WebLogic9, Sun Solaris, Oracle 10g, JAVA/J2EE, JSP, XML, Servlets, EJB, Struts, JDBC, JavaScript, HTML, JMX, PL/SQL. Dev Tools: Oracle OSM, Admin client, Eclipse, SQL Developer

Description: EDS used a standalone system (COR) for all the requests that come for a new network connection or any infrastructure services, which didn’t had much capability and the provisioning was manual. To automate this task and to provide more functionality and finally integrate all other systems, EDS planned to implement Order Management System by using the Oracle OSM tool.

This is a provisioning process system which does the order provisioning. In this system, clients enter different types of request related to network infrastructure. The entered order will be processed in this system as per the provisioning plan till the completion of the order. The requests may be related to data, voice, or infrastructure.

Responsibilities: As a Software Engineer I was involved in following activities

●Development of User Management module, Self Admin module by using JSP and Servlets

●Cartridge development in OSM including process flow design and adding framework rules

●Writing Unit test cases for all modules I have been involved

●Clear Understanding of OSM Component and configuring the system by understanding each tabs in OSM administrator.

● Clear understanding of OSM Web client in order creation till the completion of an order and OSM Administrator configuration of the Order flow or the Provisioning system

●Creating Cartridge

●Defining Tasks and Processes in Process Design Tab, using Task states and statuses, Creating subtask and child tasks, Adding algorithm, changing algorithm, creating process exceptions.

●Creating Order Templates, Creating data elements and defining types of data elements, list data element type creation, Mask Data element

●Creating Master Order template using Data Elements

●Creating Order Template using Master Order Template, arranging the nodes in order Template by selecting Type/Source

●Defining Order State policies, Order Transition and Transactions, Adding the Conditions in Transactions

●Associating Order with Processes, Defining Rules.

●Work Group Administration, creating work group, filtering worklist, assigning users to the Group.

●Associating views to workgroup and creating Notification event to the end user through mail.

●Managing System event and creating reports

Client: AIG - New York

Project: IDM - User Recertification System Feb 2008 – Sept 2008

Role: Test Engineer Team size: 8 Members

Environment: Windows XP, VB Script, ASP, SQL Server, Crystal Reports10.0VB

Description: IDM – Identity & Access Management is a plug-in process for Compliance Courion, a User Recertification System from Courion Corporation. Compliance Courion helps to automate the recertification of user access and related privileges. The process begins with the system sending the application owner or manager an e-mail asking them to certify the managers/users of their application. The e-mail contains the URL, which directly takes the application owner or manager to the system for the recertification process

Responsibilities: As a Test Engineer I was involved in

●Understanding the requirements and preparing detailed test plans, acceptance criteria and test scenarios for each

requirement.

●Perform system, unit, regression, load and functional/performance testing on applications using Manual testing methods.

●Monitoring the testing process and identifying and logging test failures

●Liaising with developers and programmers to swiftly resolve faults.

●Analyzing, writing reports & communicating results to team members & managers.

●Excelled in finding, documenting and reporting bugs, errors, interoperability flaws and other issues.

Client: AIU

Project: SAR-CRESTA Sept 2007 – Feb 2008

Role: Software Engineer Team size: 6 Members

Environment: Core java with AIU framework

Description: SAR-Cresta is an application, which is developed using core java and the AIU framework. This application keeps track of the accident reports and the policy details. AIU framework behaves like the struts framework, but advantage in this framework we have different layers of implementation, which will best suit in distributed networking. There are some good features in this framework, which will help in overcome server side over loading of task. I have gained a good knowledge after learning MVC architecture through this customized AIU framework.

Responsibilities: As a Software Engineer I was involved in

●Development of SAR module using by using JSP and Servlet

●Developed complete CauseOfLoss model independently. This is a MVC architecture which has Model View Controller layers. This is Customized framework of AIU.

●Developed complete Web Page using JSP. Developed Controller layer & Business layer to handle end to end requirement and dispatching the results on to the Webpage

●Insertion of Data to database supporting this requirement, querying the Database in Java files in Business layer to perform suitable changes like Add/Edit/Delete/Fetch functionalities and update the Database through Business layer.

●Writing Unit test cases and executing them for all modules I have been involved

Client: AIG - New York

Project: AIUPC Aug 2006 – Aug 2007

Role: Software Engineer Team size: 2 members

Environment: Core java, Struts, Hibernate, SQL

Description: AIUPC is used to track the projects of the AIU. It will contain the activities like creating a project, creating releases for the project. It will maintain the milestones, health risks, Issues, Financials, and Deliverables etc for the project and for the releases of the Project. Reports are generated in both Excel format and Rich text format for the projects. Roles and Responsibility: As this is production support project. I supported the client requirements including project enhancement and customization.

Responsibilities: As a Software Engineer, I was involved in

●Development of AIUPC module using Struts and Hibernate Framework

●Writing Unit test cases for all modules I have been involved

●Executing the Test cases

Company: GE- JFWTC (UK)

Project: Lococam and SDIS Jan 2006 – May 2006

Role: Member, Support team Team size: 4 members

Description: Lococam is a product developed by GE JFWTC – GETS Team to monitor railway traffic and avoid railway accidents. It has been successfully implemented in UK and US. SDIS monitors the system and is implemented in trains along with Lococam.

Responsibilities: As a Software Engineer I was involved in

●Monitoring and running the lococam files,

●Generating lococam failure reports and Supporting team.

Company: Unique Business Systems (GigNext), Bangalore

Project: Central Process Management System Jan 2005 – Sept 2005

Role: Developer Team size: 2 members

Environment: C#.Net, Oracle 9i

Description: This project is for Unique Business Systems, Bangalore. They work in partnership with Unibiz, America. The CPMS project was my final MCA project. CPMS are for process automation in a software project environment. CPMS use C#.Net with Oracle9i backend. CPMS keep track of employee details and the tasks assigned to them. It has provision to allocate projects/tasks to the employees on the basis of their skill sets. It manages every phase of the project, and helps in managing tasks and sub tasks. Data security is provided, with admin rights and role based rights to the company database.

Responsibilities: As a Software Engineer I was involved in

●Development of CPMS module using by C#.Net

●Writing Unit test cases for all modules I have been involved

●Executing the Test cases

I hereby declare that all the information furnished above is true to the best of my belief. I can provide reference if needed.

Thanks

Anupama Kamath

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