Front Office Hotel Manager
Resume:
EDUCATION
I attended EF Rwanda courses
I attended the African Institute of Management (AMI) I attended Cornell University
Bachelor's honor in international Hotel management from Vatel France, Lyons
Bachelor's Honor in Business Administration from University of Lay Adventist of Kigali (UNILAK)
Attended ECOSENYA
Attended RWAMAGANA A PRIMARY School
SHYAKA
FIDELE
ABOUT ME
I hold two bachelor’s degrees one in
Business Administration {department
Accounting} with second class upper
division, I have different certificates of
management from different international
organizations like Certificates of (service of
excellence, hospitality management,
specialization in F&B, Inspiring managers
program) and also I have a bachelor’s
degree in international hotel
management, I have a driving license class
B. I have mental skills, Computer skills. I’m
multilingual, hardworking, proactive, very
dynamic, highly organized, focused, and
highly motivated. I enjoy working in a
diverse, multicultural, and team-driven
environment, so I promise you that once
you give me this chance to be your current
employee I will perform my duties as they
will be assigned to me.
CONTACT
Address:
Kigali, Rwanda.
Phone:
Email:
**************@*****.***
******.******@*****.***
Date of Birth
January, 1/1991
Marital Status
Single
REFERENCES
1. Dr. Muhire Philbert 078*******
2. Sibomana Oreste 078*******
3. ACP Kayijuka Benoit 078*******
4. Fred Mufulukye 078*******
EXPERIENCE
DUTY MANAGER
10/2022– 12/2022
LIVING ADVENTURE MANAGED BY ACCOR IN QATAR
GLOBAL SPORT EVENT2022).
• Responsible for handling all front office operations
• Handling the inventory of 1459 rooms
• Handling 20 Receptionists on different sites.
• Handling all booking escorting VIP's
• Responsible to run smooth front office shifts.
F&B MANAGER
5/2022-9/2022
NOBLEZA HOTEL
• Organize,direct and evaluate food and beverage service
• Performance management, monitor staffs performance and provide feedback
• Ensure practice of health and safety regulations
• shift scheduling
• Recruitment and training of staff
ASSISTANT GENERAL
HOTEL MANAGER
2014-4/2022
DEREVA HOTEL RWAMAGANA LTD
• Provide administrative and operational support to General hotel manager
• Training new employees
• Assigning tasks to the staffs
• Monitoring staff when the hotel manager is not present
• Manager daily aspects of the department and its staff to ensure projects are completed and goals and customers needs are meet
INTERNAL AUDITOR
2012- 2014
DEREVA HOTEL RWAMAGANA LTD
• Assessing financial risk
• Gathering and analyzing data
• Verification of cash sales
• Verification of stocks
• Verification of Assets
• Verification of Miscellaneous items.
HOBBIES
CERTIFICATES
• I have certificates of( Service excellence, Hospitality management and specialization in Food and Beverage ) All from Cornell Johnson College
• I have a certificate of inspiring manager program from African Institute of Management
• I have certificate of English proficiency development program from EF
• A Certificate of National Workplace Learning In-Company Instructor Training Program Final Practical Assessment.
• Driving License Class B
SKILLS AND ABILITIES OF COMPUTER
Good knowledge of computer skills:
• MS word
• MS excel
• Internet explorer
• Ms Power point
• Hotelogix (PMS)
GENERAL BUSINESS SKILLS
• Inter-personal skills
• Time management skills
• Accounting and financial skills
• Marketing/ selling skills
• Negotiation skills
• Planning and coordinating skills
• Management skills
Contact this candidate