Data Entry Customer Service
Resume:
FROM THE DESK OF SANDRELLI D. YELDER
HAYNEVILLE, AL 36040
HOME: 334-***-****
CELL: 334-***-****
EMAIL: adzc1b@r.postjobfree.com
PROFESSIONAL:
SEEKING THE POSTION WITH A PRESTIGIOUS ORGANIZATION WHERE I CAN UTILIZE MY SKILLS AND EXPERIENCE TOWARDS PROFESSIONAL GROWTH AND DEVELOPMENT. SKILLS:
*Proficient with Microsoft programs
*Filing Systems
*NexGen, Paragon, medical manager, EMR medical soft ware
* Scanning, Photocopying and faxing
*Multi-line phones
*Excellent customer service skills and phone etiquette
*Team player with posi8tive attitude
*Exercise good judgement and attention to details
*Organization and planning skills
WORK HISTORY:
01/2022-08/2023: MEDICAL OUTREACH MINISTRIES:
(Medical Receptionist)
Greet patients, answer multi-line phones, set up new patients account, data entry, filing, faxing, photocopier, scheduling and rescheduling appointments, call reminders, medical records, pulling charts, key holder responsible for opening and closing center, sorting and distributing mail and etc. 03/2021-12/2021: CITY OF WHITEHALL:
(Assistant Water Clerk):
Greet customer’s, collect payments, set new accounts, data entry, work orders, answer multi-line phones, handling currency, filing, faxing, scanning, emails, sort incoming and out going mail, making bank deposits and etc.
01/2019-02/2020: BAPTIST SOUTH HOSPITAL:
(Scanner and Greeter):
Greet patients, take temperature as patients enter the building, notify offices of venders, answer mulit- line phones etc.
04/2016-01/2018: LOWNDES COUNTY OUTSOURCE EMPLOYMENT SERVICE:
(HRAssistant):
Planned meeting and agendas, Managed receptionist area, served as central contact person for access to building, disbursed daily mail, greet potential clients and vendors, pay roll, conducted interviews, filing, scanning, faxing, photocopier, e-verify, drug testing, field work, created weekly and daily reports, manage emails and mail daily.
01/2016-04/2016: JACKSON HOSPITAL:
(PATIENT ACCESS ER DEPARTMENT):
Data entry of patient’s demographics, verified insurance, collect copays, answer multi-line phones, faxing, scanning documents, EMR, handling currency, contacting third party insurance companies, billing and other duties related to the registration process (NOTE BECAME ILL DURING PROBATIONARY PERIOD WHICH LEAD TO MY INABILITY TO RETURN TO WORK).
07/2010-08/2016: HEALTH SERVICES INCORPARTED:
(Patient Account Representative):
Team Lead, train staff, evaluate patient care and protocol changes for effectiveness, liaison between staff and management, responsible for organizing all operations of the agency, collaborating with community and outside agencies for special events, supervise daily operations in adult medicine dept. filled in for absent employees. Other duties included greet patients, schedule and rescheduling appointments, answer multi-line phones, verify insurance, collect copays, handling of currency, filing, scanning, EMR, faxing, referrals, billing, contacting third party insurance companies, data entry and other duties related to serving as Team Leader.
EDUCATION:
1994-High School Diploma
The Calhoun High
Letohatchee, AL 36034
ACTIVITIES AND HONORS:
OSHA Training, HIPPA and Compliance training, EMR training, and Blood Pathogens training. Worked as Patient Account Representative working closely with management, medical administration and patients to resolve issues and balances.
STRENGTHS:
Compassionate, Caring, Dedicated, Dependable, Efficient, Motivated, Reliable, and Self-starter. REFERENCES:
1. Dr. Allen Sims
adzc1b@r.postjobfree.com
Manager (Veterans Affairs)
Years known 6
2. Penelope Robinson
adzc1b@r.postjobfree.com
Supervisor (Baptist East Patient Access
Years known 12
3. Rebecca Moten
adzc1b@r.postjobfree.com
Years known 2
4. Alegra Fagg
alegrafagg@gmail .com
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