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Administrative Assistant Customer Service

Location:
Verona, 37123, Italy
Posted:
August 29, 2023

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Resume:

Angelica Velasquez

Redlands, CA

Phone: 909-***-****

Email: adzbxs@r.postjobfree.com

Employment History

*/****-*/**** ********** Specialist/Parts Authority LLC

New Hyde Park, NY 516-***-****

• Emailed Offer Letters to new Candidates • Ran background checks using Checkr• Ran MVR for new drivers using Samba • Emailed Onboarding Documents to New Hires using iCims • Called and sent text Messages for New Hires with Time and Date to Report for work on their First Day

6/2022 - 9/2022 Administrative Assistant/Medical Billing

InterMed SoCal, San Dimas CA, c/o Acumed, Hillsboro, OR

888-***-**** • Invoiced daily orthopedic surgeries using Salesforce • Emailed order Confirmations to Hospitals and Surgery Centers to get a PO for Implants and Instruments used during surgeries• Uploaded PO Numbers into Salesforce for Acumed to get paid • Updated Customer Excel Sheet weekly to keep contacts as current as possible, filed Invoiced Surgeries.

11/2020 - 12/2021

Office Assistant

Mueller Water Products, Ontario, CA

909-***-**** • Invoiced daily orders and created Bill of Ladings using JD Edwards on Oracle •Printed all orders for warehouse to pick and ship using TMS Launcher • Called Carriers for pick-ups • Uploaded UPS Tracking numbers using AS400.Created B/O Reports using Excel • Handled inventory transfers using DSI Scanners and JD Edwards • Performed general clerical and office duties.

2008 -2018

Order Processing/Customer Service

Office Master Inc, Ontario, CA

909-***-**** • Answered a high volume of incoming calls and emails pertaining to new and existing customer orders. • Entered all customer orders utilizing CRM • Supported outside sales reps w/product info, freight charges, and order status • Processed warranties and issued Return Authorizations

2000 - 2006

Order Entry/Receptionist

Brownwood Furniture, Rancho Cucamonga, CA

Answered Phones, processed all new orders using Mas90, Prepared and Shipped Product Catalogs using UPS Software, Processed Warranties as well as Returns and Repairs

Education History

Human Services

Associate degree

Ohio Christian University, Circleville, OH

Detailed References

References Available on Request



Contact this candidate