Customer Service Life Insurance
Resume:
GLENOLDEN, PA *****
adzbx4@r.postjobfree.com
Tina Benjamin
Skilled communicator and people-oriented team leader with extensive background in community organization and the insurance industry
SKILLS
● Microsoft Office Suite
● Account Management
● Communication
● Customer Service
● Insurance Industry Sales
● Team Building
● Working Independently in a Remote Setting
● Commitment to Organizational Goals
EXPERIENCE
Colonial Penn Life Insurance, Philadelphia, PA — Telesales Virtual Agent October 2006 - PRESENT
● Conducting inbound and outbound calls with prospects to drive sales and resolve customer issues
● Produced over $250,000 annually in sales
● Lead multiple pilots and sales programs for new product offerings
● Consistently meets or exceeds departmental sales goals
● Won multiple awards for call quality, collaboration, and leadership capability
● Mentor and trainer to new agents
● Founding member of first organizational DEI group, improving company morale through various events
● Over 17 years of committed service and loyalty to the organization EDUCATION
Queensborough Community College, Queens, NY — Journalism Major AWARDS
Collaborative & Team Player, Excellence, Customer Driven Award- Colonial Penn Life Insurance
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