Dennica Pyfrom Goodman

Nassau, Bahamas 242-***-**** adzbwz@r.postjobfree.com

Operations Management

Vendor Relation Management

Accounts Payables & Receivables

Process Improvement

Training & Development

Account Reconciliation

Customer Management

Business Management

Safety Compliance

EDUCATION

Preston Hilton Albury Highschool Nassau, Bahamas

High School Diploma Graduation Date: June 1996

WORK EXPERIENCE

Office Manager Nassau, Bahamas

GG Fire and Safety Services June 2015- Present

Manage a team which processes an average of 2000 invoices per week with a high level of accuracy, resulting in a 90% decrease in payment discrepancies.

Manage the vendor communication process, leading to a 50% increase in early payments over the past 5 years.

Conduct monthly account reconciliations, resulting in a decrease in outstanding discrepancies.

Manage the monthly review of billing discrepancies, leading to a 50% improvement in customer satisfaction and retention over a 7-year period.

Manage a proactive follow-up program with customers, resulting in a 50% increase in on-time payments.

Manage the collection process for overdue accounts, achieving an average collection rate of 90% within the first 30 days.

Prepare financial reports, contributing to accurate and timely reporting for senior management.

Manage a team of 5 clerks in processing accounts payable transactions, ensuring the accurate and timely payment of invoices.

Manage the data entry review process and verification of supplier invoices and payment details.

Managed the month-end closing activities, contributing to the timely completion of financial statements.

Bank Teller Nassau, Bahamas

Scotia Bank Bahamas Ltd June 2007- June 2014

Highly skilled and customer-focused Bank Teller with 7 years of experience in providing efficient banking services and exceptional customer experiences. Proficient in cash handling, processing transactions, and promoting bank products.

Received deposits and loan payments, cashing checks and issuing savings withdrawals.

Records transactions by logging cashier’s checks, traveler’s checks, and other special

services; preparing currency transaction reports.

Cross-sell bank products by answering inquiries, informing customers of new services.

and product promotions, ascertaining customers’ needs, and directing customers to a

branch representative.

Completed special requests by closing accounts, taking orders for checks, opening and closing accounts.

SKILLS & INTERESTS

Skills: Fire Safety, Fire Awareness Education, Emergency Management, Operations Management

Interests: Traveling, Fishing, Volunteering, Reading

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