MELANIE EGGERS

SKILLS

Knowledge of Medical Terminology

Infection Control

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• Safety and Rehabilitation

Administrative Skills Attention to

Detail

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• DBMS

CPR

Have BLS / CPR Certification Card for

Healthcare Providers 2023

CERTIFICATIONS

I received my CNA License in 1994. I'm

State Certified with the Board Of

Nursing in Maryland. License is current.

License #A00045430. I also received my

Patient Care Technician License in

11/2005 .

Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

ACCOMPLISHMENTS

• Won Employee award in 2002 .Also won care gram pins .

• Documented and resolved patients issues which led to positive results Achieved problem solving with my Patients through effectively helping with providing emotional support . Patients.

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WORK HISTORY

August 2021 - Current

Customer Service Manager Hobby Lobby, Pasadena, MD July 2017 - Current

Certified Nursing Assistant / Patient Care Tech Private Duty, Baltimore, MD

Resolved customer complaints while prioritizing customer satisfaction and loyalty.

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Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.

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Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.

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• Followed through with client requests to resolve problems. Assisted with feeding and monitored intake to help patient achieve nutritional objectives.

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• Light house keeping,light cooking,running errands if needed. Obtained patient vital signs and reported results to family or physician, noting changes from prior measurements.

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Maximized my patient satisfaction by helping them carry out personal tasks such as dressing and walking.

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• Helped patient complete activities of daily living . Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

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Answered patient assistance calls, assessed needs and offered qualified support.

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Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.

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Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.

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CONTACT

Baltimore, MD 21225

410-***-****

adzbwy@r.postjobfree.com

November 2005 - June 2017

Certified Patient Care Technician (Float Pool ) University Of Maryland Shore Medical Center At Eas, Easton, MD

August 2002 - November 2005

Float Pool Certified Nursing Assistant Pro Med Nursing Agency / John Hopkins Bay View Hos, Randallstown, MD

Responded to emergency situations to help with lifting and transporting patients.

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Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.

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Answered patient assistance calls, assessed needs and offered qualified support.

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• Collected and transported specimens to prepare for lab testing. Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.

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Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.

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• Assembled admissions pages and added new pages to patients' charts. Used wheelchairs, stretchers and movable beds to move patients between hospital locations.

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Responded to emergency situations to help with lifting and transporting patients.

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Collected laboratory specimens, dropped off at laboratories and picked up test results.

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• Cleaned, sanitized and moved hospital equipment. Collected basic samples, labeled specimens properly and transferred to laboratory for testing.

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• Assisted with resuscitation, CPR and emergency airway procedures. Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring and non-invasive blood pressure monitoring systems.

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Worked with nurses to assess patients and prepare for tests and procedures.

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Measured and fit crutches and canes, instructing patients on proper use of support devices.

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Followed all hospital policies and procedures and complied with local, state and federal agency and accrediting body guidelines.

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Safely transported patients by wheelchair, stretcher or bed to other units.

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• Decontaminated and sanitized all equipment, instruments and supplies. Assisted patients with limited mobility in dressing and undressing, bathing and other day-to-day needs.

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Administered basic wound care, insertion of Foley catheters and nasogastric tubes.

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Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records.

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EDUCATION

None Prerequisites

Chesapeake College, Wye Mills, MD

May 1991

Diploma General Studies

NorthEast High School, Pasadena, MD

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