Customer Service Team Members
Resume:
Sonia Garcia
Career Objective
Contact
Engaging and patient customer service professional with 3 years of experience responding to all types of customer inquiries. Eager to grow customer loyalty and maintain the highest level of customer service.
********@*****.***
Corona, CA
Education
CORONA HIGH SCHOOL
Corona, CA
05/2021
GPA: 4.0
Experience
MCC CONSTRUCTION- SECRETARY ASSISTANT
March. 2022- Current
-Maintained paper invoices, order confirmations, and payment orders as well as all electronic files up to date and in order
-Collaborated with company staff to assist with routine office request such as printing, scanning, copying, handling mail, and setting up office equipment.
-Updated records and files to maintain document compliance
-Used MS Office and Excel applications to process documents, update spreadsheets
-Maintained paper invoices, order confirmations, and payment orders
JACK IN THE BOX- TEAM LEADER
Sep. 2020- March 2022
-Supervised team members to confirm compliance with set procedures and quality requirements
-Worked with team members to identify areas of improvements and devised solutions
-Conducted training and mentored team members to promote productivity, accuracy, and commitment
-Skilled in managing closing shifts, operating cash registers and working in a fast paced environment
-Established communication skills, leadership, and responsibility
Skills
-Bilingual
-Customer Service
-Verbal and Written Communication
-Professional Correspondence
-Call management skills
-Organization Skills
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