Sonia Garcia

Career Objective

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Engaging and patient customer service professional with 3 years of experience responding to all types of customer inquiries. Eager to grow customer loyalty and maintain the highest level of customer service.

adzbsi@r.postjobfree.com

951-***-****

Corona, CA

Education

CORONA HIGH SCHOOL

Corona, CA

05/2021

GPA: 4.0

Experience

MCC CONSTRUCTION- SECRETARY ASSISTANT

March. 2022- Current

-Maintained paper invoices, order confirmations, and payment orders as well as all electronic files up to date and in order

-Collaborated with company staff to assist with routine office request such as printing, scanning, copying, handling mail, and setting up office equipment.

-Updated records and files to maintain document compliance

-Used MS Office and Excel applications to process documents, update spreadsheets

-Maintained paper invoices, order confirmations, and payment orders

JACK IN THE BOX- TEAM LEADER

Sep. 2020- March 2022

-Supervised team members to confirm compliance with set procedures and quality requirements

-Worked with team members to identify areas of improvements and devised solutions

-Conducted training and mentored team members to promote productivity, accuracy, and commitment

-Skilled in managing closing shifts, operating cash registers and working in a fast paced environment

-Established communication skills, leadership, and responsibility

Skills

-Bilingual

-Customer Service

-Verbal and Written Communication

-Professional Correspondence

-Call management skills

-Organization Skills

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