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Human Resources Customer Service

Location:
Middletown, MD
Posted:
August 29, 2023

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Resume:

Lacee Fogle

Easton, MD *****

adzbqr@r.postjobfree.com

+1-410-***-****

Authorized to work in the US for any employer

Work Experience

Seasonal Property Manager

Eastern Shore Vacation Rentals - Easton, MD

January 2022 to Present

• Vacation Inspections for every rental that has been booked.

• Managed own time and properties efficiently, timely and made sure the property was in overall good condition before the renters got to the property.

• 24/7 on call days, nights and weekends.

• Delivered gas tanks, trash removal, light Maintenace work light bulbs, toilet seats etc. Operations Manager

Sage Dental - Stuart, FL

January 2021 to December 2022

Operation manager was responsible and the only key holder for practice. Corporate ran facility. Human Resources, payroll, billing/collections, executive scheduling, client intake. Insurance coordinator. Accounts receivable, accounts payable, KPI monthly and quarterly reporting, dental coding, social media, technical support, Marketing, Management of all staff, customer service, property management, credentialing, Computer IT, HIPPA and OSHA coordinator. Office Manager

Chambers Family Dentistry - Annapolis, MD

July 2018 to January 2021

Human Resources, payroll, billing/collections, executive scheduling, client intake. Insurance coordinator. Accounts receivable, accounts payable, KPI monthly and quarterly reporting, dental coding, social media, technical support, Marketing, Management of all staff, costumer service, property management, credentialing, Computer IT, HIPPA and OSHA coordinator. Office Manager

Chapingo tree care specialists - Dickerson, MD

March 2018 to July 2018

Receptionist supervision, payroll, billing/collections, executive scheduling, client intake. Remote Temporary Billing Assistant

Tree of Life Counseling Services, LLC - Pikesville, MD November 2017 to March 2018

Psychiatry and speciality Specific Coding. Review of claims from Physicians. Complete audit invoices for clients. Created invoices to be sent to clients after reviewing services provided and not yet billed for. Contacted in clients to review the same. Collections oversight. Day Program Administrator and Transportation Supervisor Way Station Inc. - Frederick, MD

April 2011 to November 2015

Receptionist supervision, payroll, new employee training, scheduling interviews, scheduling CEO and executive appointments/yearly and quarterly meetings, file organization, reviewing interviewees and associated references, orientation schedule production, processing day program services, billing department coordinator, budget review and planning, DOT grant proposal drafting and review, fleet vehicle tag/title/registration tracking, updated policies and completed with e-sign, minute taking for staff meetings, writing letters and reports prepared for external auditors. EMR supervisor to all previous and new employees.

Frederick County Public Schools - Middletown, MD

January 2014 to December 2014

Head Cheerleading Coach for Middletown High School. Assisted athletes in developing to their full potential. Coached numerous athletes that advanced to D1 college athletic positions and Cheerleading for the National Football League.

Implemented FCPS rules, coordinated information regarding schedules, expectations for the team, uniform purchasing and distribution, fundraising planning and participation, community event planning, drafted and collected FCPS required forms, judged try-outs in multiple counties. Office Manager.

RC Towing and Recovery - Frederick, MD

January 2010 to December 2010

Dispatching tasks, vehicle GPS tracking, customer service, customer payment, payroll, surveillance review, office file organization.

Transportation Services Advisory Council

Way Station

Representative of Way Station Inc. serving as a community agency representative. Assisted SAC, which is an entity that is responsible for providing a countywide transportation planning process that integrates all levels of government and the public, promotes public and political awareness while showing a commitment to advancing alternative transportation initiatives. Education

Medical Record Keeping

University of phoenix

2017

Bachelors Degree in bachelor's degree

University of Maryland university college

2013

High School Diploma

Middletown high school

2006

Skills

• Proficient with Microsoft Word, Excel, PowerPoint and Outlook. Zoom, gotomeeting,google meet, Dropbox,PsychiatrySpecialty Specific Coding, Medical/ Dental Billing and Coding: diagnosis andprocedure coding, ICD-9 coding, charge review, claim submission, claim follow-up,payment posting, patient statements, knowledge of preparing appropriate claimdocuments, proficient in assigning appropriate medical codes to diagnosis and services.

• Accounts Payable

• Accounts Receivable

• CPT Coding

• Payroll

• Medical Billing

• Fundraising

• ADP payroll

• AMERICAN ASSOCIATION OF DENTAL OFFICE MANAGEMENT

• Dental office experience

• Employment & labor law

• ICD-10

• EMR Systems

• Property Management

• HIPAA

• Event Planning

• Analysis skills

• QuickBooks

• Management

• Research

• Negotiation

• Personal assistant experience

• IT support

• Recruiting

• Patient monitoring

• Medical collection

• Benefits administration

• Supervising experience

• Sales

• Workday

• Quality assurance

• Medicare

• Mentoring

• Practice management

• Medical Records

• Insurance Verification

• Medical Terminology

• Workers' Compensation

• Interviewing

• Human Resources

• Employee Orientation

• Transportation Planning

• Typing

• Human Resources Management

• Medical Office Experience

• Program Management

• Cheerleading

• Accounting

• ICD coding

• Communication skills

• Data entry

• Microsoft Excel

• Time management

• Microsoft Office

• Microsoft Word

• Mac OS

• Microsoft Outlook

• Organizational skills

• Leadership

• Computer skills

• Google Docs

• Microsoft Access

Certifications and Licenses

Professional In Human Resources

Medical Billing Certification

AED Certification

First Aid Certification

Medical Coding Certification

CPR Certification

Certified Coding Specialist

Assessments

General manager (hospitality) — Proficient

September 2021

Solving group scheduling problems and reading and interpreting P&L statements Full results: Proficient

Recruiting — Proficient

September 2021

Managing the candidate sourcing and selection process Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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